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Customer Success Operations Manager Jobs in Foley, AL

Operations Manager - Floor

Mobile, AL · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 8725 COUNTY FARM ROAD, IRVINGTON, AL 36544-0000, United ...

... success! Comp & Sweet Position Perks: Competitive base salary + quarterly bonus compensation ... Lead service components including stellar food quality, engaging customer service, employee ...

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 8725 COUNTY FARM ROAD, IRVINGTON, AL 36544-0000, United ...

Operations Manager - Floor

Mobile, AL · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 8725 COUNTY FARM ROAD, IRVINGTON, AL 36544-0000, United ...

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 8725 COUNTY FARM ROAD, IRVINGTON, AL 36544-0000, United ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

Be Seen First

Job Title: Inbound Operations Manager (3PL Warehouse) - $60K-$65K + Full Benefits | 1st Shift ... Monday-Friday, 5:00 AM - 1:30 PM (Weekend availability required based on customer needs) We're ...

Operations Supervisor

Pensacola, FL · On-site

$54K - $58K/yr

In fact, many of our company's managers, vice presidents, and corporate executives started out in ... Responding to customer inquires and or complaints and solving logistical issues. * Coordinating ...

... customers - who will depend on you to achieve success. Penske will introduce you to our sales ... Our Sales and Operations Management Trainee role is an hourly role, offering a starting salary of ...

... customers - who will depend on you to achieve success. Penske will introduce you to our sales ... Our Sales and Operations Management Trainee role is an hourly role, offering a starting salary of ...

Showing results 21-40

Customer Success Operations Manager information

See Foley, AL salary details

$38.1K

$105.8K

$116K

How much do customer success operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success operations manager in Foley, AL is $105,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,700.00 and $114,700.00 per year, depending on experience, location, and employer.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What job categories do people searching Customer Success Operations Manager jobs in Foley, AL look for?

The top searched job categories for Customer Success Operations Manager jobs in Foley, AL are:

What cities near Foley, AL are hiring for Customer Success Operations Manager jobs?

Cities near Foley, AL with the most Customer Success Operations Manager job openings:

Infographic showing various Customer Success Operations Manager job openings in Foley, AL as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $105,844 per year, or $50.9 per hour.

Operations Manager - Floor

Walmart

Mobile, AL • On-site

$84K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,580 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary... What you'll do...Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Drive and implement the business plan for area of responsibility to achieve facility goals eg production quality safety and implement operational improvements Forecast staffing workload and performance results to meet business demands for workload and performance results for area of responsibility Prepare review andor analyze business reports and use information to identify operational improvements eg production quality safety Monitor and ensure area of responsibilitys compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation Identify and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when needed Supervise and manage associates and leaders in area of responsibility by giving direction monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching supporting and modeling Logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation of associates leaders and managers Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.). Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Managing challenging workforce issues, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Walmart Logistics Manager Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management Primary Location... 8725 COUNTY FARM ROAD, IRVINGTON, AL 36544-0000, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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