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Customer Success Operations Analyst Jobs in Idaho

Ll Oefentherapie

Customer Success Manager

Boise, ID · On-site

$70 - $132.40/hr

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and ...

Cleo

Customer Success Manager

Boise, ID · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Leverage AI-powered tools and workflows to enhance customer analysis, communication efficiency, and ...

New

SHI GmbH

Customer Success Manager - VMware

Boise, ID · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Can analyze financial and operational data to make informed decisions. * Emotional Intelligence:

iCIMS

Senior Manager, Customer Success

Boise, ID · On-site

Operational Excellence & Execution * Translate strategic priorities into actionable plans and ... Strong analytical and problem-solving capabilities with experience leveraging data to drive ...

Cornerstone OnDemand

Customer Success Manager

Boise, ID · On-site

Have excellent communication, presentation, consulting and analytical skills. * Have passion for customer success. * Enjoy working in a fast-paced, dynamic organization. * Are able to adapt changes ...

New

EDB

Principal Customer Success Manager

Boise, ID · On-site

... for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers ... You will develop, prioritize, and execute customer success plans to nurture and guide your ...

Duetto Research

Proficiency with Salesforce, Tableau (or equivalent), and AI-assisted tools for analysis, reporting ... Director, Customer Success EMEA * Direct reports: None * Languages required: Business-fluent ...

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All JobsCustomer Success Operations Analyst JobsCustomer Success Operations Analyst Jobs in Idaho

Customer Success Operations Analyst information

See Idaho salary details

$13

$31

$53

How much do customer success operations analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer success operations analyst in Idaho is $31.76, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $37.98 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Analyst jobs in Idaho?

For Customer Success Operations Analyst jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Analyst jobs in Idaho look for?

The top searched job categories for Customer Success Operations Analyst jobs in Idaho are:

What cities in Idaho are hiring for Customer Success Operations Analyst jobs?

Cities in Idaho with the most Customer Success Operations Analyst job openings:

Customer Success Operations Analyst jobs near you
Infographic showing various Customer Success Operations Analyst job openings in Idaho as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,060 per year, or $31.8 per hour.

Customer Success Operations

Maddox Industrial Transformer

Moscow, ID • On-site

$64K - $69K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Customer Success Operations

Moscow, ID

About Maddox

Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.

Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.

Discover more at: https://www.youtube.com/@MaddoxTransformer https://www.maddox.com/

About Maddox + You

As a member of our Customer Success Operations team, you will be a primary stakeholder for our enterprise resource planning (ERP) system. Your focus will be on entering new sales orders into the ERP and updating them throughout their life cycle. Your work ensures that our customers receive accurate order confirmations, the correct products, and that our internal teams have the accurate, timely data they need to perform their job functions. Attention to detail and organizational skills are paramount in this role. You will also be responsible for answering general customer service phone calls and directing callers to the appropriate parties to resolve their issues.

This position is one of Maddox's oldest commercial positions, with a proven playbook and a strong team, but we are growing rapidly, so adaptability is critical in this role.

More About You:
  • You are technically savvy with modern platforms (Google Suites, etc). If you prefer a more old-school approach (i.e., stacks of sticky notes), you will struggle in this role.
  • You have keen attention to detail and can perform recurring tasks accurately and precisely, particularly regarding data entry.
  • You are autonomous and capable of managing your own time and workflows.
  • You are comfortable with phone communication and able to think quickly on your feet during conversations.
  • You are capable of balancing multiple tasks without becoming overwhelmed.
  • You welcome constructive feedback to help you develop in your role.
Basics
  • Full-time. The schedule is generally 7:00 AM - 4:00 PM.
  • Drug-free workplace.
Comprehensive Full-Time Benefits, including:
  • 3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years).
  • Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more.
  • Paid paternity/maternity leave
  • 401k with 100% match up to 8% of wages.
  • Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible.
Skills & Experience

Experience with ERP systems is great, but not required. If you are aligned with our Core Values and have a teachable attitude, you are a candidate for this position.

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.

Compensation & Benefits Pay range = (wages + bonus) Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including: Health & wellness benefits (insurance or cash-in-lieu options) Paid maternity and paternity leave 401(k) with 100% match up to 8% of wages Paid holidays, PTO, and family-life gifts Vision, dental, disability, life insurance, and other voluntary benefits

Annual Range

$64,400 - $69,600 USD

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