Customer Success Manager
Savannah, GA · On-site
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging ...
Customer Success Manager
Savannah, GA · On-site
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging ...
Customer Success Manager
Savannah, GA · On-site
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging ...
Customer Success Manager
Savannah, GA · On-site
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging ...
Customer Success Manager
Savannah, GA · On-site
$90 - $130/hr
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging ...
Customer Success Manager
Savannah, GA · On-site
$90 - $130/hr
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging ...
Customer Success Representative
Bluffton, SC · On-site
$25.35 - $27/hr
About the Role Our client is a government entity and is hiring a Customer Success Representative to serve as a key point of contact for taxpayers. This role requires someone who can balance high ...
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Customer Success Representative
Bluffton, SC · On-site
$25.35 - $27/hr
About the Role Our client is a government entity and is hiring a Customer Success Representative to serve as a key point of contact for taxpayers. This role requires someone who can balance high ...
Customer Success Representative
$25.35 - $27/hr
About the Role Our client is a government entity and is hiring a Customer Success Representative to serve as a key point of contact for taxpayers. This role requires someone who can balance high ...
Customer Success Representative
$25.35 - $27/hr
About the Role Our client is a government entity and is hiring a Customer Success Representative to serve as a key point of contact for taxpayers. This role requires someone who can balance high ...
The Clinical Client Success Manager is responsible for routinely managing client accounts ... Key driver for success in this role is customer engagement and retention. Work Structure: Hybrid ...
New
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The Clinical Client Success Manager is responsible for routinely managing client accounts ... Key driver for success in this role is customer engagement and retention. Work Structure: Hybrid ...
New
Key driver for success in this role is customer engagement and retention. Work Structure: Hybrid ... Leadership · Influence and manage client expectations regarding MPOWERHealth products and services ...
New
Key driver for success in this role is customer engagement and retention. Work Structure: Hybrid ... Leadership · Influence and manage client expectations regarding MPOWERHealth products and services ...
New
MOBILE Client Success Specialist
Savannah, GA · On-site +1
... management based on your performance and development. Recognition & Incentives Outstanding ... Build trust through exceptional customer service 💻 Stay Organized & Compliant * Maintain ...
MOBILE Client Success Specialist
Savannah, GA · On-site +1
... management based on your performance and development. Recognition & Incentives Outstanding ... Build trust through exceptional customer service 💻 Stay Organized & Compliant * Maintain ...
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Student Success Coach
Fort Stewart, GA · On-site
$20.20/hr
Maintain caseload management responsibilities ensuring that assigned Columbia College students ... Respond to in-person, phone, and email inquiries in an effective, timely, and customer-focused ...
Student Success Coach
Fort Stewart, GA · On-site
$20.20/hr
Maintain caseload management responsibilities ensuring that assigned Columbia College students ... Respond to in-person, phone, and email inquiries in an effective, timely, and customer-focused ...
Student Success Coach
Fort Stewart, GA · On-site
$20.20/hr
Maintain caseload management responsibilities ensuring that assigned Columbia College students ... Respond to in-person, phone, and email inquiries in an effective, timely, and customer-focused ...
Student Success Coach
Fort Stewart, GA · On-site
$20.20/hr
Maintain caseload management responsibilities ensuring that assigned Columbia College students ... Respond to in-person, phone, and email inquiries in an effective, timely, and customer-focused ...
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Pooler, GA · On-site
$15/hr
Access to a robust learning management system, full of e-learning modules to help boost your ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Success Manager information
See Pooler, GA salary details
$29.5K - $38.4K
4% of jobs
$38.4K - $47.3K
10% of jobs
$53.5K is the 25th percentile. Wages below this are outliers.
$47.3K - $56.2K
16% of jobs
$56.2K - $65K
15% of jobs
The median wage is $68.5K / yr.
$65K - $73.9K
14% of jobs
$73.9K - $82.8K
14% of jobs
$85.3K is the 75th percentile. Wages above this are outliers.
$82.8K - $91.7K
10% of jobs
$91.7K - $100.6K
10% of jobs
$100.6K - $109.4K
4% of jobs
$109.4K - $118.3K
2% of jobs
$118.3K - $127.2K
2% of jobs
$29.5K
$75.5K
$127.2K
How much do customer success manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for customer success manager in Pooler, GA is $75,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $89,900.00 per year, depending on experience, location, and employer.
What does a customer success manager do?
A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.
What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?
To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
How does a customer success manager typically collaborate with other departments to improve the client experience?
Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.
What is the difference between Customer Success Manager vs Account Manager?
| Aspect | Customer Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Customer retention and success | Sales growth and account expansion |
| Work Environment | Proactively supports customers post-sale | Manages ongoing client relationships and renewals |
| Required Skills | Customer service, communication, problem-solving | Sales, negotiation, relationship management |
| Industry Usage | Tech, SaaS, software companies | Consulting, marketing, sales sectors |
While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Pooler, GA?
The most popular types of Customer Success jobs in Pooler, GA are:
What job categories do people searching Customer Success Manager jobs in Pooler, GA look for?
The top searched job categories for Customer Success Manager jobs in Pooler, GA are:
What cities near Pooler, GA are hiring for Customer Success Manager jobs?
Cities near Pooler, GA with the most Customer Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 15 days ago
Wallenius Wilhelmsen rating
7.5
Based on 24 frontline employees who took The Breakroom Quiz
136th of 365 rated logistics
Job description
Overview:
Job Description
Job Requirements
As a Customer Success Manager (CSM), you will join our global Account Team to secure long-term customer retention. You will oversee the global Customer Success strategy for a key account, bridging the gap between customer expectations and operational execution. By turning operational data into strategic value, you will drive continuous improvement, protect revenue, and support long-term partnership growth.
This role requires onsite presence 3 days a week in our Savannah, GA office.
Job Description
WHAT YOU'LL DO
Relationship & Escalation Management: Act as the primary post-contract operational contact. Represent the customer’s voice internally, manage the CSAT lifecycle, and serve as the global escalation lead to resolve operational issues with Business Units.
Operational Governance: Own end-to-end monitoring of SLAs and KPIs, driving root-cause analysis for any service deviations. Lead the transition from contract signing to execution, ensuring alignment on SOPs.
Supply Chain Coordination: Intercept customer demand forecasts to optimize capacity. Coordinate internal teams (Finance, IT, Operations) to handle major supply chain disruptions smoothly.
Commercial Support & Growth: Support the Key Account Manager with performance data to secure contract renewals. Identify logistics inefficiencies to qualify new growth leads (new lanes, trades, or services) and drive adoption of digital visibility and sustainability tools.
Financial Health: Monitor DSO and billing accuracy to ensure the account meets financial and compliance targets.
Job Requirements
WHAT YOU'LL NEED
Experience: 5–10 years of experience in Customer Success or Account Management in a Shipping, Logistics, or Supply Chain environment.
Education: Bachelor’s degree in Business, Engineering, Supply Chain, or equivalent experience.
Communication & Influence: Exceptional interpersonal skills with the ability to articulate complex operational issues to senior management and build trust across global business units.
Problem Solving & Acumen: A proactive, solution-oriented mindset to navigate supply chain challenges and drive consensus without direct authority.
Analytical Rigor: Strong data skills to translate operational metrics into performance stories and structured action plans.
WHEN YOU JOIN US
At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered.
- Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
- Secure your financial future with an industry-leading company-matching 401(k) plan
- Company paid life insurance, short-term and long-term disability
- Explore career development with access to on-the-job training
- Access to exclusive discounts on attractions, automotive, travel and more!
ABOUT US
Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.
OUR COMMITMENT TO EQUAL OPPORTUNITIES
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.
Apply today, and let’s keep the world and your career, moving together.
Corp1
Qualifications:WHAT YOU'LL NEED
Experience: 5–10 years of experience in Customer Success or Account Management in a Shipping, Logistics, or Supply Chain environment.
Education: Bachelor’s degree in Business, Engineering, Supply Chain, or equivalent experience.
Communication & Influence: Exceptional interpersonal skills with the ability to articulate complex operational issues to senior management and build trust across global business units.
Problem Solving & Acumen: A proactive, solution-oriented mindset to navigate supply chain challenges and drive consensus without direct authority.
Analytical Rigor: Strong data skills to translate operational metrics into performance stories and structured action plans.
WHEN YOU JOIN US
At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered.
- Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
- Secure your financial future with an industry-leading company-matching 401(k) plan
- Company paid life insurance, short-term and long-term disability
- Explore career development with access to on-the-job training
- Access to exclusive discounts on attractions, automotive, travel and more!
ABOUT US
Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.
OUR COMMITMENT TO EQUAL OPPORTUNITIES
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.
Apply today, and let’s keep the world and your career, moving together.
Corp1
Education:UNAVAILABLEEmployment Type: UNAVAILABLEWhat Wallenius Wilhelmsen employees say
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