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Customer Success Manager Jobs in Inman, SC (NOW HIRING)

Newbold Corporation

Customer Success Manager

Greenville, SC · On-site

$75K - $85K/yr

JOB TITLE JOB GRADE REPORTS TO Customer Success Manager COO/EVP POSITION TYPE LOCATION CLASSIFICATION Salaried Greenville Exempt POSITION SUMMARY The Customer Success Manager (CSM) is responsible for ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$175K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

TRULEO

VP of Customer Success

Greenville, SC

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Dutch Bros LLC

Broista - Greenville, SC

Greenville, SC · On-site

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutchbros

Broista - Greenville, SC

Greenville, SC

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutchbros

Broista - Greenville, SC

Greenville, SC

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutch Bros LLC

Broista - Greenville, SC

Greenville, SC · On-site

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/yr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/hr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

TRULEO

Technical Account Manager

Greenville, SC

$100K/yr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

Navigate Realty

Agent Success Coach

Spartanburg, SC · On-site

$50K - $60K/yr

At Navigate Realty, The Agent Success Coach plays a crucial role in nurturing the growth and ... CRM management. Additionally, the coach fosters a supportive and collaborative environment ...

Brenntag

Customer Service Representative

Duncan, SC · On-site

$14.75 - $20/hr

Order Entry, Management and Processing: Responsible for efficient and accurate order placement ... Your Profile Education/Experience: * 2+ years of experience in Customer Service, Customer Success ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Inman, SC

Customer Success Manager information

See Inman, SC salary details

$27.6K

$70.7K

$119.1K

How much do customer success manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for customer success manager in Inman, SC is $70,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions can earn over $120,000, often with bonuses and benefits included.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and promoting product adoption. CSMs often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, address issues, and identify opportunities for account growth, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Do CSMs make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location. According to industry data, the average base salary ranges from $60,000 to $100,000 annually, with potential bonuses and commissions increasing total compensation. Strong communication skills and familiarity with customer relationship management (CRM) tools can enhance earning potential.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Customer Success Managers typically do not reach this level of compensation unless they hold executive or highly specialized roles with bonuses and stock options.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and analyzing data, allowing them to focus on strategic and relationship-driven activities. The role of a CSM is expected to evolve with AI, emphasizing skills in communication, empathy, and strategic thinking.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Inman, SC? The most popular types of Customer Success jobs in Inman, SC are:
What cities near Inman, SC are hiring for Customer Success Manager jobs? Cities near Inman, SC with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Inman, SC as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,658 per year, or $34 per hour.
Customer Success Manager

Customer Success Manager

Newbold Corporation

Greenville, SC • On-site

$75K - $85K/yr

Full-time

Posted 24 days ago

Job description

JOB TITLE

JOB GRADE

REPORTS TO

Customer Success Manager

COO/EVP

POSITION TYPE

LOCATION

CLASSIFICATION

Salaried

Greenville

Exempt

POSITION SUMMARY

The Customer Success Manager (CSM) is responsible for building strong, strategic relationships with clients to ensure they achieve maximum value from our services. This role focuses on customer onboarding, engagement, retention, and growth by serving as a trusted advisor and primary point of contact.

MINIMUM POSITION REQUIREMENTS

  • Serve as the main point of contact for assigned clients, building and maintaining strong long-term relationships.
  • Conduct regular check-ins, business reviews, and strategy sessions to understand customer goals and ensure alignment.
  • Act as a customer advocate within the organization, ensuring needs and feedback are communicated cross-functionally.
  • Lead new customer onboarding to ensure successful setup and training.
  • Develop tailored success plans to guide customers through implementation and value realization.
  • Monitor customer health, identify risks, and implement action plans to improve satisfaction and prevent churn.
  • Identify expansion opportunities upsell/cross-sell of additional services.
  • Support contract renewals through value demonstration and relationship management.
  • Partner with operations team to ensure timely resolution of customer issues.
  • Track and ensure follow-through on open items, providing clear communication to clients throughout.
  • Maintain accurate customer records, success metrics, and touchpoints in CRM.
  • Provide insights and recommendations to internal teams based on customer trends, product usage, and feedback.
  • Other duties assigned as needed

KEY COMPETENCIES

  • Customer-focused with a passion for delivering value.
  • Strategic thinking and problem-solving.
  • Excellent interpersonal and communication skills.
  • Strong organizational and project management skills.
  • Collaborative mindset with the ability to influence cross-functional teams.

EDUCATION AND/OR REQUIREMENTS

  • Bachelor’s degree in Business, Communications, or related field; or equivalent work experience.
  • 4+ years of experience in Customer Success, Account Management, or Client Services.
  • Strong relationship-building, communication, and presentation skills.
  • Ability to manage multiple client accounts and prioritize workload effectively.
  • Proficiency with CRM systems and customer success tools.
  • Experience in technology services, or related industry (Preferred).
  • Knowledge of customer health scoring and lifecycle management best practices (preferred).Disclosure: NewBold Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NewBold complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.