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Customer Success Manager Jobs in Cold Spring, MN

PARK INDUSTRIES INC

Product Manager

Saint Cloud, MN · On-site

$84K - $109K/yr

Shaping Innovative Product Solutions for Customer Success Are you a strategic thinker with a passion for product innovation and customer-focused solutions? Join Park Industries as a Product Manager ...

Network Center, Inc.

Account Executive

Saint Cloud, MN · Hybrid

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, we're proud to ... Generating new business through prospecting, networking, and referrals Managing the full sales ...

Network Center, Inc

Account Executive

Saint Cloud, MN · On-site

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, were proud to ... Generating new business through prospecting, networking, and referrals Managing the full sales ...

Network Center, Inc.

Account Executive

Saint Cloud, MN · On-site

... Customer Success, and Responsible Innovation. As a 100% employee-owned company, we're proud to ... and relationship management. You'll be responsible for: • Generating new business through ...

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All JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Cold Spring, MN

Customer Success Manager information

See Cold Spring, MN salary details

$31.6K

$80.9K

$136.3K

How much do customer success manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer success manager in Cold Spring, MN is $80,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $96,400.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Success Manager can earn $10,000 or more per month, especially in high-growth industries or with significant experience and performance bonuses. Success in this role often depends on strong communication skills, industry knowledge, and the ability to manage client relationships effectively, rather than formal degrees.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a customer success manager?

A customer success manager (CSM) is responsible for building strong relationships with clients to ensure they are satisfied with a company's products or services. They onboard new customers, provide ongoing support, address issues, and help clients achieve their goals, often using customer relationship management (CRM) tools. CSMs aim to improve customer retention and promote product adoption through proactive communication and problem-solving.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant business ownership, and may involve demanding schedules or high responsibility levels.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain sales roles, investment bankers, and technology executives with significant experience and responsibilities also reach this income level, often requiring advanced skills, extensive experience, and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What cities near Cold Spring, MN are hiring for Customer Success Manager jobs? Cities near Cold Spring, MN with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Cold Spring, MN as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,874 per year, or $38.9 per hour.
Customer Success Manager - Print

Customer Success Manager - Print

Marco Technologies LLC

Saint Cloud, MN • On-site

Full-time

Posted 6 days ago

Marco Technologies rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

105th of 204 rated it services

Job description

The Customer Success Manager is responsible for strategically managing client relationships in the Print Division after the contract has been finalized. This role is responsible for ensuring long-term client satisfaction, retention, and value realization throughout the contract lifecycle. Acting as a trusted advisor, the Relationship Manager exercises independent judgment to influence outcomes, assess account health, and shape the overall client experience strategy while partnering cross-functionally to resolve risks and drive alignment.
ESSENTIAL FUNCTIONS
  • Serve as the lead strategic advisor on client experience and relationship management post-close.
  • Oversee the development and execution of client engagement and experience strategies throughout the contract lifecycle.
  • Foster and maintain robust executive-level relationships with primary client stakeholders and decision-makers.
  • Design and implement tailored engagement initiatives for assigned key accounts.
  • Manage a strategic book-of-business plan focused on client loyalty, retention, and sustainable growth.
  • Align engagement strategies with clients' business objectives and evolving requirements.
  • Monitor, analyze, and interpret client experience metrics and sentiment indicators.
  • Proactively identify potential risks affecting account health and recommend remediation strategies to leadership.
  • Escalate systemic or cross-functional challenges and drive resolution strategies.
  • Act as a strategic liaison between clients and internal teams to ensure alignment of expectations.
  • Provide comprehensive guidance regarding contract lifecycle stages, milestones, and service delivery standards.
  • Deliver executive-level insights into best practices, optimization opportunities, and value realization.
  • Ensure messaging consistency and alignment across all client interactions.
  • Assess factors influencing renewal risk and retention likelihood.
  • Supply strategic relationship insights to Renewals and Sales teams without engaging in transactional processes.
  • Support seamless client engagement continuity during renewal discussions.
  • Track key account health indicators and distill findings into actionable recommendations.
  • Advise on strategies to mitigate churn risk and surface upsell or expansion opportunities.
  • Prepare executive-level reports on client experience trends and account performance.
  • Draft client-facing communications and executive summaries to support informed decision-making.
  • Maintain accurate and up-to-date CRM documentation to enhance visibility and forecasting.
  • Remain compliant with Marco policies and procedures as outlined in the employee handbook.
  • Participate in all required company and departmental meetings.
  • Perform additional related duties as assigned.

QUALIFICATIONS
  • Bachelor's degree or equivalent experience or associate degree with two to three years of experience.
  • Minimum of 3 years in Client Success, Account Management, or a strategic customer-facing role.
  • Demonstrated ability to exercise independent judgment and influence business outcomes.
  • Strong executive-level communication, presentation, and relationship-building skills.
  • Experience with CRM systems, such as Salesforce, is preferred.
  • Valid Driver's License, proof of personal insurance, and an acceptable driving record.

REQUIRED SKILLS
  • Ability to own post-close client relationships and experience strategy, serving as a trusted advisor throughout the contract lifecycle to drive satisfaction, retention, and value realization.
  • Demonstrated skill in building and sustaining executive-level partnerships aligned to client business objectives.
  • Proven capability to develop and execute tailored engagement strategies for key accounts, analyze client sentiment and experience signals, and proactively mitigate retention and renewal risk using independent judgment.
  • Strong judgment and influence skills to interpret account health indicators, identify systemic risks, and recommend corrective actions to leadership while influencing cross-functional alignment without operational ownership.
  • Exceptional executive-level written and verbal communication skills, including the ability to deliver guidance on contract lifecycle, service expectations, and optimization opportunities, while ensuring consistent messaging across all client touchpoints.
  • Analytical ability to synthesize qualitative and quantitative data into actionable insights, evaluate renewal probability factors, and provide strategic advisory support to Sales and Renewal partners without performing transactional activities.
  • Strong collaboration and documentation skills, including acting as a strategic liaison between clients and internal teams and maintaining accurate, timely CRM records and executive-level summaries to support decision-making and forecasting.
  • Standard Marco work hours are Monday through Friday from 8:00 AM to 5:00 PM. Hours may vary and include nights, weekends, and holidays.

Pay Range: $53,001- $82,152 Salary
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

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