Customer Success Manager Jobs in Cold Spring, MN

Join RDO Equipment Co. as a Product Specialist focusing on crushing and screening. Your technical expertise and passion for aggregate solutions will directly support customers doing vital work in their communities. Become a trusted product expert on Kleemann crushing and screening equipment, partnering closely with sales teams and customers to deliver optimized solutions, drive market share, and build long-term relationships. If you enjoy working independently, spending time in the field, and making a measurable impact through equipment performance and customer success, apply today!

What’s In It For You:

• Average $65,000 - $90,000 + your first year, with top earners well into six figures.
• Guaranteed base salary plus commissions.
• A technical, field-facing role that directly supports customer success and sales performance.
• Training and development on Kleemann crushing and screening equipment, including manufacturer and company-sponsored training.
• Opportunities to grow within the organization as your expertise and career develop.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work and the communities in which they live. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Sauk Rapids, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Sauk Rapids team supplies and services machinery from manufacturers like John Deere, Wirtgen and Vermeer. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Sauk Rapids community and beyond.

What You Will Do:

• Be the go-to: Serve as the product expert for Kleemann crushing and screening equipment, supporting sales, rental, and customer applications throughout the territory.
• Operate and demo equipment: Perform machine startups, demonstrations, inspections, and customer training, ensuring safe operation, optimal performance, and maximum productivity.
• Collaboration and partnership: Partner with sales professionals to identify opportunities, evaluate customer fleets, and propose improved solutions that increase customer value and company profitability.
• Grow and foster relationships: Build and maintain strong relationships with customers, manufacturers, and industry contacts while monitoring market activity, competitive products, and pricing.
• Utilize company systems and tools: Ability to document activity, track opportunities, and support proposals, while coordinating equipment deliveries and follow-up support.
• Act as a key communicator: Be the link between customers, store teams, and manufacturing partners on technical and commercial product matters.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Self-starter: Ability to work independently while maintaining strong collaboration with sales teams, customers, and management.
• Sales ability: Prior sales experience and/or product training, preferably in heavy equipment, aggregates, or related industries.
• Know your market: Strong understanding of local market conditions, customer applications, and equipment performance requirements.
• Ability to communicate effectively: Excellent communication, customer service, and interpersonal skills, with the ability to train and influence customers and internal teams.
• Utilize technology effectively: Solid computer and system proficiency to document activity, manage opportunities, and support the sales process.
• Put your best foot forward: Commitment to safety, professionalism, continuous learning, and representing RDO Equipment Co. in a positive, customer-focused manner.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

•  A tight-knit team: Although the Sauk Rapids store is small, it creates opportunities to work closely with all departments and grow personal relationships.
•  Customer relationships: Our customers trust our team members and develop relationships with them. Many will ask for a team member by name for assistance.
•  Location: The store is located just outside of town, giving you the option to live in town or in the country.
•  A dynamic environment: where no two days are the same.
•  A supportive team: that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.