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Customer Success Manager Jobs in Chehalis, WA (NOW HIRING)

Customer Service Representative

Longview, WA · On-site

$16.66 - $18.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Jiffy Lube / Lube Management Corp is a group of locally owned and operated Jiffy Lube locations ... Provide services to customers following procedures and standards as outlined by management for ...

Success comes from building credibility with engineering leaders, understanding customer technical ... Relationship Management * Build trusted relationships before opportunities exist. * Maintain ...

Success comes from building credibility with engineering leaders, understanding customer technical ... Relationship Management * Build trusted relationships before opportunities exist. * Maintain ...

Success comes from building credibility with engineering leaders, understanding customer technical ... Relationship Management * Build trusted relationships before opportunities exist. * Maintain ...

Customer Service Representative

Centralia, WA · On-site

$30/hr

  • Medical

  • Retirement

  • PTO

Make your move to Uline, a company built on stability and success. Hours: Various on-site full-time shifts available. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen ...

Make your move to Uline, a company built on stability and success. Hours: Various on-site full-time shifts available. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen ...

Pro Customer Service/Sales

Tumwater, WA · On-site

$18.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Pro Customer Service/Sales

Chehalis, WA · On-site

$18.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Pro Customer Service/Sales

Chehalis, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Pro Customer Service/Sales

Tumwater, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Pro Customer Service/Sales

Longview, WA · On-site

$18.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Pro Customer Service/Sales

Longview, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Shift Manager

Chehalis, WA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ensure guests enjoy an outstanding customer experience * Get great results while creating a warm ... Wendy's has a strong support system, which is critical to our success. The people in our ...

Shift Manager

Chehalis, WA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ensure guests enjoy an outstanding customer experience * Get great results while creating a warm ... Why Choose Wendy's Wendy's has a strong support system, which is critical to our success. The ...

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Showing results 1-20

Customer Success Manager information

See Chehalis, WA salary details

$33.3K

$85.1K

$143.4K

How much do customer success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer success manager in Chehalis, WA is $85,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $101,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

What are the most commonly searched types of Customer Success jobs in Chehalis, WA?

The most popular types of Customer Success jobs in Chehalis, WA are:

What cities near Chehalis, WA are hiring for Customer Success Manager jobs?

Cities near Chehalis, WA with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Chehalis, WA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $85,102 per year, or $40.9 per hour.

Store Manager (Sales, Customer Service)

Freeway Insurance

Longview, WA

$55K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Freeway Insurance rating

8.2

Company rating: 8.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

141st of 307 rated insurance


Job description

Sign-On Bonus Opportunity of up to $4,000*

Pay Range:

$55000 - $150000 / year **

Our Perks & Benefits:

  • Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance
  • Lucrative incentive sales plans, bonuses and sales contests to recognize your success
  • No cold calling – we provide a high volume of inbound leads and walk in traffic
  • Comprehensive paid training and licensing, plus on-going mentorship and development
  • Recognition-focused culture that celebrates your achievements
  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Paid time off to recharge and maintain a healthy work-life balance
  • Retirement Plan (401k) with company-matched contributions
  • Fitness Reimbursement – up to $15/month for gym memberships
  • Employee Assistance Program – confidential support for personal or professional challenges at no cost
  • Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for ten consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for brightmotivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

The Store Manager is the driving force behind our business. This leadership role challenges your sales abilities, rewards your achievements, and provides mentorship opportunities. As Store Manager, you’ll lead a team of sales professionals, deliver exceptional customer experience, and drive results that directly impact your career and earning potential.

  • Drive results: Oversee team performance, track progress, and ensure all aspects of Store Operational Excellence (SOE) are consistently implemented.
  • Grow business: Build relationships with new and existing customers to meet production and customer goals.
  • Coach & develop: Mentor team members to consistently deliver exceptional customer care.
  • Problem-solve: Handle customer service issues with professionalism and care.

The Perfect Match:

  • Personal Lines or Property and Casualty license (preferred, not required)
  • Bilingual in English and Spanish (preferred)
  • A 2- or 4- year college degree, or equivalent combination of education and experience
  • Previous experience leading, coaching, and mentoring successful sales teams
  • Strong understanding of fiduciary duty with high levels of integrity and ethics
  • Ability to build lasting relationships with customers and team members
  • An ambitious, motivated mindset with a desire for advancement
  • Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at employeerelations@confie.com  

Insurance Sales
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Freeway Auto Insurance


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