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Customer Success Manager Jobs in Butte, MT (NOW HIRING)

Crave Management Group

Shift Manager

Helena, MT

$17 - $20/hr

Ensure consistent customer satisfaction by effectively modeling Success Routines and prioritizing ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Crave Management Group

Shift Manager

Helena, MT

$18 - $20/hr

Ensure consistent customer satisfaction by effectively modeling Success Routines and prioritizing ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Jobtailor

Sales Director

Jefferson City, MT · On-site

$90 - $130/hr

Maintain accurate forecasting and pipeline visibility in CRM (HubSpot). * Translate clinical and ... Client Success / Account Management. * Provider Growth / Healthcare Partnerships. * Proven success ...

Natural Grocers

Dairy/Frozen Manager

Helena, MT

$21/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High School diploma, GED or equivalent preferred. * Ability to ...

Natural Grocers

Dairy/Frozen Manager

Helena, MT · On-site

$21/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High School diploma, GED or equivalent preferred. * Ability to ...

Natural Grocers

Dairy/Frozen Manager

Helena, MT

$21/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Recipe for Success: * High School diploma, GED or equivalent preferred. * Ability to obtain ...

Arby's

Shift Manager

Helena, MT · On-site

$13.50 - $17/hr

They stand for what we truly believe - our "Attitude Equals Success". As with any goal we will set ... Customer Service * Speed of Service * Quality Control * Workplace Safety * Utilizing all systems ...

Arby's

Shift Manager

Helena, MT · On-site

$13.50 - $17/hr

They stand for what we truly believe - our "Attitude Equals Success".As with any goal we will set ... Customer Service * Speed of Service * Quality Control * Workplace Safety * Utilizing all systems ...

Arby's

Shift Manager

Butte, MT · On-site

$14.50 - $18.50/hr

They stand for what we truly believe - our "Attitude Equals Success".As with any goal we will set ... Customer Service * Speed of Service * Quality Control * Workplace Safety * Utilizing all systems ...

Arby's

Shift Manager

Butte, MT · On-site

$14.50 - $18.50/hr

They stand for what we truly believe - our "Attitude Equals Success". As with any goal we will set ... Customer Service * Speed of Service * Quality Control * Workplace Safety * Utilizing all systems ...

Panda Restaurant Group

Store Manager

Helena, MT

In order to prepare you for success, we will provide an 8 or more weeks of store leadership ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Butte, MT

Customer Success Manager information

See Butte, MT salary details

$31.5K

$80.6K

$135.9K

How much do customer success manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success manager in Butte, MT is $80,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,100.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Butte, MT?

The most popular types of Customer Success jobs in Butte, MT are:

What job categories do people searching Customer Success Manager jobs in Butte, MT look for?

The top searched job categories for Customer Success Manager jobs in Butte, MT are:

What cities near Butte, MT are hiring for Customer Success Manager jobs?

Cities near Butte, MT with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Butte, MT as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $80,624 per year, or $38.8 per hour.

Customer Success Manager

Univision Computers

Butte, MT • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Customer Success Manager

Who are we?

Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana, Washington, and Florida.

Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each other’s backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored events and many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position.


What is it like as a Customer Success Manager at Univision?

Customer Success Managers start their journey at Univision with a structured onboarding process. At their core, the CSM is high level business liaison between Univision and our clients, ensuring that we have a solid understanding of our clients' needs to deliver an effective IT strategy and maintain effective business communications.

NOTE: We are currently looking for applicants who can work in an office and hybrid environment in the Missoula, Kalispell, or Butte area.

Duties/Responsibilities:

  • Build and maintain strong relationships with valued client accounts by understanding their business needs and delivering regular IT business reviews.
  • Coordinate with service engineers to generate timely and accurate quotes using our quoting systems.
  • Collaborate with clients, service teams, and project managers to balance IT needs with budgets.
  • Guide clients in aligning their IT environment with our service offerings.
  • Work closely with fellow Account Managers and services teams to identify and capitalize on sales opportunities.
  • Proactively identify and address potential customer concerns to ensure satisfaction.
  • Provide clear and accurate information on IT products and services.
  • Document customer interactions, issues, and solutions for future reference.
  • Perform other duties as assigned.

Qualification/Requirements:

  • Familiarity with PSA ticketing and dashboard systems is desirable.
  • Strong understanding of business terminology.
  • Experience presenting to clients, including leading meetings, delivering proposals, and discussing potential budgets.
  • Understands basics of technology and networking.
  • Customer-focused and data driven.
  • Self-motivated, adaptable, and able to work both independently and collaboratively.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Willingness to travel occasionally (overnight as needed).


Some of the excellent benefits you will receive:

  • Competitive Base Salary (DOE).
  • Medical, Dental, Vision Insurance options.
  • Retirement Plan with a Company Match (eligible after one year).
  • Flexible Work Hours.
  • Remote-work friendly environment.
  • Dog friendly office environment.

Note: All employees are subject to a criminal background check. Univision also employs a pre-employment screening process that candidates must complete if offered a position.

We welcome applications from all qualified candidates eligible to work in the United States. However, at this time, we are unable to sponsor scholastic or employment visas.