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Customer Success Manager Jobs in Aztec, NM (NOW HIRING)

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Customer Service Representative

Farmington, NM · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

Customer Service Representative

Farmington, NM · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

Customer Service Representative

Farmington, NM · On-site

$14 - $19/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma or GED preferred * 1-2 years of experience ...

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma or GED preferred * 1-2 years of experience ...

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Showing results 1-20

Customer Success Manager information

See Aztec, NM salary details

$26.8K

$68.5K

$115.5K

How much do customer success manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer success manager in Aztec, NM is $68,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $81,700.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What cities near Aztec, NM are hiring for Customer Success Manager jobs?

Cities near Aztec, NM with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Aztec, NM as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,515 per year, or $32.9 per hour.

Full-time

Re-posted 14 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

80th of 226 rated it services


Job description

SAIC is seeking a manager for a task order to support the engineering, development, integration and sustainment of a state-of-the-art satellite ground system at Kirtland AFB, New Mexico. The manager will report directly to the program manager and support the Space Systems Command Innovation and Prototyping Delta to develop, deploy, modernize, and expand the program and its customers.  

Duties include:

  • Capture system requirements and develop system baselines

  • Conduct full lifecycle engineering reviews including System Requirements (SSRs) and System Design Reviews (SDRs), Preliminary (PDRs) and Critical Design Reviews (CDRs), etc.

  • Support and participate in system Configuration Management process including Engineering Change Proposal, Engineering Review Board/Configuration Control Boards (ECP, ERB/CCB)

  • Identify system development risks, construct risk management plan and risk mitigation approaches

  • Design and implement technical solutions for new business needs and challenges.

  • Respond to and resolve issues reported by employees by debugging, performing root cause analysis, and working closely with internal and external support teams

  • Participate in the extraction, organization and documentation of hardware, firmware, and communication system requirements.

  • Work with the Systems Test Team to ensure proper requirement Verification and Validation methodology and execution, including determining test strategy and coverage based on a technical risk assessment for each use case or functionality.

  • Manage technical team performance and interactions

SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required

  • Bachelor's degree in an engineering, scientific, or technical discipline and 10+ years or more relevant experience; Master's degree in an engineering, scientific, or technical discipline and 8 years or more relevant experience

  • Active Top Secret or DoE Q clearance with SCI eligibility (must be eligible for SCI indoctrination within first 3 months of start date) and be able to obtain and maintain TS/SCI

  • Minimum of 5 years of experience in the areas of systems development, engineering and acquisition

  • Demonstrated success managing projects to budget and schedule 

  • Demonstrated success managing staff 

  • Proven knowledge in Requirements Management, Quality Control, and Configuration Management

Desired

  • Knowledge of systems engineering processes, methods, tools, and program roles to develop, implement, and deploy solutions for Satellite Ground Equipment/Systems

  • Familiar with systems engineering standards such as IEEE 15288 and INCOSE

  • Experience with systems migration to, systems implementation in the cloud

  • Project Management Professional certification

  • Demonstrated success overseeing a growing number of disparate SaaS systems with complex integrations and automations

  • Experience in Integrated Master Schedule (IMS) construct and Earned Value processes


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