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Customer Success Manager Jobs in Angleton, TX (NOW HIRING)

Track and analyze key client metrics, including response times, work order completion, and customer ... management, customer success, or service delivery-preferably within facilities services ...

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

Manage and develop a highperforming team of Customer Success Senior Managers and specialists ... focused on adoption, engagement, and value realization. * Mentor and coach CSMs to mature into ...

The Senior Client Success Manager is a strategic role responsible for managing a portfolio of ... customer experience, influencing product direction, and driving revenue growth. You will play a ...

New

Team Leadership & Talent Development Manage and develop a high‑performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization; mentor and ...

... Customer Success team, designed for recent graduates looking to start their career at the ... You will own and manage a portfolio of small to mid-sized MSP partners--guiding them through ...

Customer Success Specialist Location: Houston, TX - Work on site 5 days a week ***Must have ... This person has the responsibility to manage all the existing products and update the product when ...

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Customer Success Manager information

See Angleton, TX salary details

$26.9K

$68.7K

$115.8K

How much do customer success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success manager in Angleton, TX is $68,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $81,900.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What job categories do people searching Customer Success Manager jobs in Angleton, TX look for?

The top searched job categories for Customer Success Manager jobs in Angleton, TX are:

What cities near Angleton, TX are hiring for Customer Success Manager jobs?

Cities near Angleton, TX with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Angleton, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $68,732 per year, or $33 per hour.

Client Success Manager

TDIndustries

Houston, TX • On-site

Full-time

Re-posted yesterday


Job description

Job Summary
The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and contract performance. The CSM partners closely with operations, sales, and engineering teams to ensure that client expectations are consistently met and that TDIndustries delivers exceptional service results.
Essential Duties
  • Serve as the primary point of contact for assigned clients, ensuring clear communication, timely and effective issue resolution, and alignment on service delivery.
  • Partner with internal operations and service teams to address performance issues impacting overall client satisfaction.
  • Support client onboarding, renewals, and satisfaction reviews.
  • Track and analyze key client metrics, including response times, work order completion, and customer satisfaction (NPS).
  • Identify opportunities to improve service delivery and client experience through proactive communication and issue resolution.
  • Partner with operations and business sales teams to identify upsell opportunities and support proposal and pricing development.
  • Maintain accurate and up-to-date client records within the CRM system, ensuring visibility of key account activities and touchpoints.
  • Coordinates with the Business Development Manager to ensure a smooth hand-off of new clients, ensuring a smooth transition into contracted services.
  • Contribute to retention reporting, performance tracking, and internal account reviews.

Minimum Requirements
  • Bachelor's degree in Business preferred or significant relevant experience considered.
  • 5+ years of experience in client relationship management, customer success, or service delivery-preferably within facilities services, maintenance, or technical operations.
  • Proven ability to manage multiple client relationships and competing priorities.
  • Strong interpersonal, communication, and problem-solving skills.
  • Understanding of service delivery and operational performance metrics.
  • Experience using CRM platforms (e.g., HubSpot, Salesforce, or equivalent).
  • Detail-oriented and highly organized with a focus on accountability and follow-through.
  • Ability to work collaboratively with cross-functional teams to achieve client success outcomes.