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Customer Success Manager Web3 Jobs (NOW HIRING)

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager About Us: We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Donatestock

Customer Success Manager

Customer Success Manager DonateStock is leading the movement to make charitable stock gifting easy for donors, financial advisors and nonprofits. The Customer Success Manager is a key member of the ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Deltek

Customer Success Manager

Customer Success Manager | Deltek, Inc Customer Success Manager US (Remote) As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...

RegASK

Customer Success Manager

Position Overview We are looking for an enthusiastic and bilingual entry-level Customer Success Manager (CSM) who is fluent in Japanese and English to join our growing team. In this client-facing ...

New

SS&C Technologies

Customer Success Manager

Customer Success Manager Locations: Missouri, Remote About the Team: SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team.

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...

Epiq

Customer Success Manager

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...

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Customer Success Manager Web3 information

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$32.5K

$83.1K

$140K

How much do customer success manager web3 jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer success manager web3 in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Success Manager Web3 jobs?

For Customer Success Manager Web3 jobs, the most frequently searched job titles are:

Infographic showing various Customer Success Manager Web3 job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

Arcana Analytics
See more jobs at Arcana Analyticsexternal

Other

Posted 6 days ago

Job description

Customer Success Manager

Remote

Job Title: Customer Success Manager

About Us:

We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales, product, and engineering teams. In this role, you'll be instrumental in ensuring client success and driving company growth. You'll proactively engage with clients, helping them navigate our platform, optimize their workflows, and achieve their business objectives. By translating financial insights into actionable strategies, you'll foster strong relationships, drive product adoption, and maximize client value.

Key Responsibilities:

  • Customer Support: Provide prompt and effective support to customers through email and support chat.
  • Product Knowledge: Maintain a deep understanding of company products and services to assist customers effectively and provide appropriate solutions.
  • Collaboration: Work closely with other departments (Sales, Product, and Engineering) to address customer concerns and provide seamless support.
  • Issue Resolution: Troubleshoot and resolve customer issues, concerns, or technical problems with empathy and professionalism.
  • Escalation Management: Identify complex issues and escalate them to the appropriate department or higher-level support while ensuring the customer is kept informed.
  • Customer Feedback: Gather customer feedback and provide insights to the team to help improve products, services, and overall customer experience.

Qualifications:

  • Education: Bachelor's or Master's degree in Finance, Applied Statistics & Analytics, Economics, or a related field from a reputable institution. A minimum GPA of 8.0/10 (or equivalent) is required.
  • Experience: 3-8 years of experience in customer support, client services, or a similar role within financial services, financial technology, or institutional investing. Experience working with hedge funds, asset managers, or institutional clients is highly preferred.
  • Technical & Analytical Skills: Strong problem-solving and troubleshooting abilities to diagnose and resolve complex client issues efficiently.
  • Industry Knowledge: Familiarity with financial markets, investment analytics, and risk management tools is a strong advantage.
  • Communication: Ability to engage with senior-level clients in a professional and solution-oriented manner.

Why Join Us?

  • A dynamic, fast-paced startup environment.
  • Competitive compensation & growth opportunities.
  • Opportunity to collaborate with a talented engineering team.

Apply