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Customer Success Manager Web3 Jobs (NOW HIRING)

Join Our Groundbreaking Web3 Company Are you eager to contribute significantly to the start of a ... As our first customer success hire, you will report directly to our CEO and founder, who has spent ...

GTM Success Manager Global (Remote) As a Success Manager within the Go-To-Market (GTM) team at ... Customer analytics tools * Collaboration tools (e.g., Slack, Notion) * Web3 development tools and ...

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Customer Success Manager As a Customer Success Manager, you'll be the primary point of contact for our customers, responsible for nurturing relationships and ensuring customer success. You'll work ...

Customer Success Manager Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 ...

Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...

Customer Success Manager At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made ...

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...

WI · On-site

The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...

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Customer Success Manager Web3 information

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$32.5K

$83.1K

$140K

How much do customer success manager web3 jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer success manager web3 in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Success Manager Web3 jobs?

For Customer Success Manager Web3 jobs, the most frequently searched job titles are:

Infographic showing various Customer Success Manager Web3 job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

Other

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description

Join Our Groundbreaking Web3 Company

Are you eager to contribute significantly to the start of a groundbreaking web3 company?

As our first customer success hire, you will report directly to our CEO and founder, who has spent the last 20 years building and scaling successful commercial organizations. You will work with the CEO and the rest of our team to develop our customer success strategy, which will help our clients achieve incredible value from using Superloyal. As a team, we have been running startups and growing businesses for more than 20 years. Top investors in fintech, crypto, and web3 back us.

Join us and let's shape the future together!

(crypto/web3/fintech experience is a plus; however, it is not required)

Duties and Responsibilities

• Build strong relationships with our clients based on your ability to earn their trust and deliver value.

• Examine critical account and performance metrics to identify opportunities for improvement, educate clients, and drive growth.

• Manage multiple client relationships concurrently and successfully.

• Continuously improve our onboarding procedures.

• Assess and improve tutorials and other forms of communication infrastructure.

• Be a bridge between clients and our team.

• Work to keep customer churn to an absolute minimum.

• Actively listen, show empathy and compassion, and manage multiple clients and relationships.

• Excellent internal and external communication, both verbally and in writing

• Enjoy working on a wide range of projects with the largest customers in all industries.

• Enjoy exercising your creative mind through resourceful problem-solving.

• Have a fast-paced, growth mindset.

• Entrepreneurial heart.

Qualifications and Education

• 3-5 years of experience in a B2B customer success role

• Outstanding interpersonal skills and a genuine people person.

• Highly organized and capable of handling multiple projects concurrently.

• Self-motivated and proactive personality

• Exhibit leadership qualities

• In previous roles, demonstrated creativity and problem-solving ability.

Skills and Abilities

• Passion for customers and working cross-functionally within a diverse team to deliver outstanding results

• Ability to work seamlessly with customers and to utilize strategic thinking skills to improve the implementation process

• Technologically savvy and commercially astute

• Exceptional written and verbal communication skills

• Ability to work independently and as part of a team

• Excellent negotiation and presentation skills

• Ability to work remotely and travel when required

• Ability to thoughtfully navigate complex accounts and to drive multiple problems to solutions as part of a complex project with multiple stakeholders

Package and Benefits

• Fully remote setup, so you can work from wherever you prefer (Plus, you'll get money to improve your home office!)

• Competitive salary and option package

• Excellent medical, dental & vision insurance plans

• Flexible work schedule and unlimited vacation

• Budget and support for personal development

• One week of the year off for company-wide winter/summer break

• Company-sponsored team events