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Customer Success Manager Remote Jobs in Spring Hill, TN

Stryker

Customer Success Manager (Remote)

Nashville, TN · Remote

$116K - $193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

New

Stryker

Customer Success Manager (Remote)

Nashville, TN · Remote

$193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

Cloud Range

Customer Success Manager

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager Remote | Full-time Are you highly organized, detail-oriented, great with people, and passionate about helping customers succeed? At Cloud Range, we're on a mission to ...

Cloud Range Cyber

Customer Success Manager

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager Remote | Full-time Are you highly organized, detail-oriented, great with people, and passionate about helping customers succeed? At Cloud Range, we're on a mission to ...

HMG Careers

Sales Manager Remote

Murfreesboro, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

TA Staffing

Remote Project Manager

Nashville, TN · Remote

$80K - $115K/yr

... customer success. * Track project milestones and provide regular status updates to leadership ... in a remote work environment. Preferred Experience * Project Management Professional (PMP ...

Smart City Locating

Marketing Manager (Remote)

Nashville, TN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Marketing Team creates brand awareness and generates client leads through a variety of customer ... success. * Be the social media point of contact and social media audience subject matter expert

Soundstripe

Head of Sales (Remote)

Nashville, TN · Remote

Manage and develop a team of 4: 2 Account Executives, 1 SDR, and 1 Customer Success Manager * Coach team on deal strategy, discovery, outbound motions, objection handling, and closing, and step in to ...

Soundstripe

Head of Sales (Remote)

Nashville, TN · Remote

Manage and develop a team of 4: 2 Account Executives, 1 SDR, and 1 Customer Success Manager * Coach team on deal strategy, discovery, outbound motions, objection handling, and closing, and step in to ...

Soundstripe

Head of Sales (Remote)

Nashville, TN · On-site +1

Manage and develop a team of 4: 2 Account Executives, 1 SDR, and 1 Customer Success Manager * Coach team on deal strategy, discovery, outbound motions, objection handling, and closing, and step in to ...

Soundstripe, Inc.

Head of Sales (Remote)

Nashville, TN · Remote

Manage and develop a team of 4: 2 Account Executives, 1 SDR, and 1 Customer Success Manager * Coach team on deal strategy, discovery, outbound motions, objection handling, and closing, and step in to ...

Priority1

Territory Manager-Remote

Nashville, TN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These talented men and women drive our business, and we are committed to their success. Priority1 ... The Priority1 value proposition delivers best in class solutions for customers, while also reducing ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Spring Hill, TN

Customer Success Manager Remote information

See Spring Hill, TN salary details

$30.6K

$78.1K

$131.6K

How much do customer success manager remote jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success manager remote in Spring Hill, TN is $78,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,100.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs

What job categories do people searching Customer Success Manager Remote jobs in Spring Hill, TN look for?

The top searched job categories for Customer Success Manager Remote jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Customer Success Manager Remote jobs?

Cities near Spring Hill, TN with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Spring Hill, TN as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution, with an average salary of $78,105 per year, or $37.6 per hour.

Customer Success Manager (Remote)

Stryker

Nashville, TN • Remote

$116K - $193K/yr

Full-time

Posted 2 days ago

New

Job description

Work Flexibility: Remote

The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption post-deployment for defined customers, support retention and expansion of our solutions alongside account executives and serve as a customer consultant. They establish and maintain long-term relationships with client executives and champions, ensuring that activities are closely aligned with business strategy and intended success metrics. They will proactively engage with customers to develop a deep understanding of customers' business objectives and be able to identify and articulate how our solution supports the achievement of those goals, driving increased volume and breakthrough performance throughout the customer life cycle. They are responsible for understanding the 'health' of our customers, ensuring they grow into solution advocates.

What you will do:

  • Manage the relationship with designated customers by providing guidance to enhance current systems and anticipate future needs

  • Ensure prompt issue resolution, coordinate necessary resources, lead communications, document statuses, anticipate risks and opportunities

  • Understand each customer's unique goals, challenges, and requirements and identify improvement opportunities and recommend solutions

  • Track customer usage and engagement, creating and sharing regular reports on customer health and progress

  • Build expertise with the Stryker solution system design, deployment, administration as well as end user training

  • Provide guidance and advice to customers on how to maximize the value of their investments

  • Anticipate the customers' needs and propose alternate solutions to resolve technical and organizational challenges which slow the rate of expansion

  • Monitor contract renewals, identify upselling opportunities, and ensure a high renewal rate

What you need:

Required:

  • Bachelor's degree required

  • Minimum 4 years of relatable work experience required in customer success, account management or related field

  • Healthcare industry experience with knowledge of clinical operations, patient care workflows, healthcare technology, or health system organizational structures

Preferred:

  • Experience building and maintaining customer relationships through all phases of a technical system implementation lifecycle

  • Strong communication skills with the proven ability to use technology to present concepts and articulate business value and return on investment

  • Technical expertise with databases, wireless networking, mobile voice clients, system administration, and distributed systems architectures

United States of America Pay Ranges:

  • Puerto Rico: $77,700 - $129,500 USD Annual
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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