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Remote Customer Success Jobs in Spring Hill, TN (NOW HIRING)

Hi Rasmus

Customer Success Partner

Nashville, TN · On-site +1

$65K - $72K/yr

Fully remote - US Department: Customer Success ⏳ Job Type: Full time Compensation: Range of $65,000 to $72,000 annually Working Hours: Flexible within North American time zones You're someone who ...

Cloud Range

Customer Success Manager

Nashville, TN · Remote

Customer Success Manager Remote | Full-time Are you highly organized, detail-oriented, great with people, and passionate about helping customers succeed? At Cloud Range, we're on a mission to ...

Hi Rasmus

Customer Success Partner

Nashville, TN · On-site +1

$65K - $72K/yr

Fully remote - US Department: Customer Success Job Type: Full time Compensation: Range of $65,000 to $72,000 annually Working Hours: Flexible within North American time zones About You You're someone ...

Revance

Customer Success Specialist

Nashville, TN · On-site +1

$26.50/hr

As a Customer Success Specialist you will be responsible for the success of our customers. This ... Hybrid in Nashville TN; remote from all other locations (CST and MST preferred; EST considered ...

Revance

Customer Success Specialist

Nashville, TN · On-site +1

$26.50/hr

As a Customer Success Specialist you will be responsible for the success of our customers. This ... Hybrid in Nashville TN; remote from all other locations (CST and MST preferred; EST considered ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Spring Hill, TN

Remote Customer Success information

See Spring Hill, TN salary details

$30.6K

$78.1K

$131.6K

How much do remote customer success jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote customer success in Spring Hill, TN is $78,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,100.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Spring Hill, TN?

The most popular types of Customer Success jobs in Spring Hill, TN are:

What job categories do people searching Remote Customer Success jobs in Spring Hill, TN look for?

The top searched job categories for Remote Customer Success jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Customer Success jobs?

Cities near Spring Hill, TN with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Spring Hill, TN as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $78,105 per year, or $37.6 per hour.

Customer Success Partner

Hi Rasmus

Nashville, TN • On-site, Remote

$65K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Customer Success Partner
Department: Customer Success
Employment Type: Full Time
Location: United States - Remote
Compensation: $65,000 - $72,000 / year
Description
  • Innovation - We embrace creativity and seek better solutions.
  • Integrity ⚖ - Honesty and trust guide everything we do.
  • Collaboration - Together, we achieve more.
  • Growth - We're committed to personal and professional development.
  • Empathy ❤ - We prioritize understanding and human connection.

Location: Fully remote - US
Department: Customer Success
⏳ Job Type: Full time
Compensation: Range of $65,000 to $72,000 annually
Working Hours: Flexible within North American time zones
You're someone who manages relationships proactively - you don't wait for customers to reach out. You're organized enough to juggle a large book of accounts, comfortable having honest conversations when things aren't working, and naturally curious about whether customers are getting real value. You love digging into tools, spotting opportunities for deeper engagement, and turning insights into action. Whether it's training a new team, reconnecting with longtime users, or fine-tuning a resource, you bring energy, empathy, and clarity to every interaction.
You care deeply about meaningful work and are excited to support families, clinicians, and teams in delivering high-quality, evidence-based care. You believe technology should empower people and you're ready to help our users get the most out of every feature.
What You'll Do
  • Proactively manage a caseload of customers across different size organizations
  • Support the long term success of customers on the platform, including the expansion of clients on the platform and the adoption of new features
  • Meet with customers for re-engagement, additional training and support, and new feature adoption as needed.
  • Help create and maintain resources for ongoing customer growth and engagement
  • Support with training and resources internally and externally on best practices, commonly under-utilized features, new features, etc.
  • Lead churn conversations: diagnose the issue, attempt retention, and guide offboarding when needed
  • Identify and surface expansion opportunities (add-on products) naturally through ongoing customer relationships
  • Collaborate with the Customer Support department on addressing underlying training issues tied to tickets and provide platform utilization trainings. Help answer escalated "clinical support needed" tickets only as needed
  • Support in ongoing training for large and enterprise customers
  • Work with the CS Director and team on additional projects as needed to further the CS team's goals and objectives

What You Bring
  • Proven experience in the ABA field
  • Hi Rasmus experience is a plus but not required
  • Previous experience in a customer-facing role, such as customer success, software training, or implementation.
  • Document and tracking experience, preferably in a CRM such as Hubspot
  • Experience training others on software or other technological tools.
  • Excellent verbal and written communication skills and strong interpersonal skills.
  • Strong problem-solving, troubleshooting, and analytical skills.
  • Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
  • Ability to work independently and collaboratively in a remote, virtual environment.
  • Thrives in a culture of feedback and continuous improvement.

Perks & Benefits You'll Love
Health & Wellness:
  • 100% covered health, dental, and vision premium for employee-only standard plan (Family can join too, with a variable cost)
  • Employer Sponsored Short-Term Disability Coverage
  • Employer Sponsored Life Insurance
  • Optional group benefits: AD&D, long-term disability
  • Participation in a 401k plan through Empower

Growth & Development:
  • Professional development opportunities
  • Room for growth within the company

Time Off to Recharge:
  • Paid Time Off: 10 vacation days, 5 sick days, 7 paid holidays + 3 floating holidays for ultimate flexibility

Parental Leave:
  • All Parents/Caregivers: 6 weeks fully paid
  • Birthing Parents: Up to 14 weeks paid

Work Style That Works for You:
  • Fully remote and flexible work environment-work from wherever feels right!
  • Opportunity to make a meaningful impact in the Autism healthcare space

Use our applicant tracking system Pinpoint to answer the role-specific application questions. These questions were thoughtfully designed to give you more insight into the role and to give us more insight into you. Please write a thoughtful response-a human really reads these.
If you need accommodations during the application process, just let us know-we're happy to help.

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