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Customer Success Manager Remote Jobs in Irmo, SC

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Licensed Medicare Health Agents ~ Remote

Columbia, SC · Remote

$21/hr

Provide excellent customer service and recommend solutions based on customer needs * Help with ... the key to long term success. We are an equal opportunity employer. We evaluate qualified ...

SMA/PD/COPPS

Remote Staff Psychologist

Columbia, SC · Remote

$95K - $115K/yr

Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... PD believes that diversity and inclusion among our teammates are critical to our success as a multi ...

Marpai Administrators LLC

Account Manager

Columbia, SC · Remote

$65K - $85K/yr

Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction ... Other duties as required WHAT SUCCESS LOOKS LIKE: * Successfully manage and renew a book of ...

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Customer Success Manager Remote information

See Irmo, SC salary details

$26.5K

$67.8K

$114.3K

How much do customer success manager remote jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success manager remote in Irmo, SC is $67,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What cities near Irmo, SC are hiring for Customer Success Manager Remote jobs?

Cities near Irmo, SC with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Irmo, SC as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $67,826 per year, or $32.6 per hour.

South Carolina Remote Customer Service Representative

notifyMD

Lexington, SC • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service PositionAbout the RoleAre you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team. This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart. At this time, we are only hiring Full Time remote residents in South Carolina. Key ResponsibilitiesYou will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores. Technical Requirements To succeed in this role, your home office must meet the following technical specifications:You must provide your own equipment that meets the specifications during your new hire period.Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment. Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems. A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements. A professional grade wired headset with microphone. A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems. You must be able to type at least 30 WPM Schedule and Availability 10 hour shifts (4 days on, 3 days off)Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required. Benefits and CompensationWe value our team members and offer a comprehensive benefits package to support your health and future:$16 per hourMedical, Dental and Vision Insurance401k retirement plan with company matching ESOP (Employee Stock Ownership Plan)Paid time off Benefits  Are you the right fit? If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!  notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Posted by ApplicantPro