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Customer Success Manager Remote Jobs in Altamonte Springs, FL

Worth AI

Customer Success Manager

Orlando, FL · On-site +1

Worth, the AI-powered SMB onboarding, underwriting, and decisioning platform for financial institutions, is on the lookout for a dedicated Customer Success Manager who is passionate about helping ...

Worth AI

Customer Success Manager

Orlando, FL · Remote

Worth, the AI-powered SMB onboarding, underwriting, and decisioning platform for financial institutions, is on the lookout for a dedicated Customer Success Manager who is passionate about helping ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a monthly ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a ...

Align Strategic

Customer Success Specialist

Orlando, FL · Remote

You will actively manage a group of customers on their journey from implementation onward and support the sales team's efforts to win new and renewal customers. AlignStrategic.com's Customer Success ...

Camesi Agency

Sales Manager Remote

Orlando, FL · Remote

$80K - $120K/yr

Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... success. The Camesi Agency values professional development and promotes from within as team members ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Altamonte Springs, FL

Customer Success Manager Remote information

See Altamonte Springs, FL salary details

$30.4K

$77.6K

$130.9K

How much do customer success manager remote jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer success manager remote in Altamonte Springs, FL is $77,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What job categories do people searching Customer Success Manager Remote jobs in Altamonte Springs, FL look for?

The top searched job categories for Customer Success Manager Remote jobs in Altamonte Springs, FL are:

What cities near Altamonte Springs, FL are hiring for Customer Success Manager Remote jobs?

Cities near Altamonte Springs, FL with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Altamonte Springs, FL as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $77,645 per year, or $37.3 per hour.

K-12 Edtech Customer Success Manager (Remote)

Orlando, FL • Remote

Framework
Real Estate • 11 - 50 employees
Learn more about Frameworkexternal

$32/hr

Full-time, Part-time

Posted 18 days ago

Job description

K-12 Edtech Customer Success Manager  - contract with possible conversion to FTE

Job Type: Contract, W-2 Employee Two openings available, both with potential to transition to full-time employment:

  1. Full-time, 40 hours/week, MondayFriday, 8:00 AM5:00 PM ET
  2. Part-time, 20 hours/week during business hours (8:00 AM5:00 PM ET)

Location: Florida (Remote) Must reside in the state of Florida; candidates within driving distance of Orlando, FL preferred

About the Role:


Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer Success Managers to drive customer retention and nurture account growth. You will own the post-sale relationship, delivering engaging product training and ensuring districts and schools maximize the value of our K-12 state assessment preparation programs. In this fast-paced environment, you will collaborate with Customer Success leadership to build creative solutions, execute engagement campaigns, and directly impact our business goals. We are looking for candidates with experience as an educator (former or transitioning teacher) or experience in a similar role for another K-12 edtech company.

Transitioning teachers are welcome and encouraged to apply.

Key Responsibilities:

  • Customer Engagement & Growth: Connect with customers daily via phone, email, chat, and Zoom to build strong relationships, monitor product usage, and proactively drive renewals and related product sales.
  • Onboarding & Training: Own the customer onboarding process, including rostering new schools onto the platform. Conduct on-demand training sessions and create engaging curriculum (e.g., instructional videos, whitepapers) for teachers and administrators. Partner with Sales to drive engagement, upselling, and renewals.
  • Problem Solving: Diagnose customer success challenges, troubleshoot issues, test product enhancements, and implement scalable solutions.
  • Process Improvement: Execute and iterate on initiatives, talk tracks, and engagement campaigns to continuously improve customer satisfaction and retention.
  • Cross-Functional Collaboration: Act as a trusted partner and clear communicator between external clients and internal teams.

Qualifications & Skills:

  • Experience: 2+ years in Customer Success. EdTech or K-12 experience is strongly preferred.
  • Education: Bachelor's Degree required. Prior experience working in a school as a teacher or administrator is highly desirable. Transitioning teachers are welcome and encouraged to apply.
  • Core Competencies: Strong tech skills, communication skills, and problem-solving abilities. Consultative sales skills are a plus.
  • Adaptability: Comfortable working independently in a fast-paced, unstructured environment. Emerging people management skills are a plus.
  • Location: Must reside in Florida; candidates near Orlando strongly preferred.
  • Travel: Occasional in-person customer visits required, approximately once a month.

Compensation:

  • Pay Rate: $32.00 per hour

Interested candidates, please reach out directly or apply through this post.