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Customer Success Manager Govtech Jobs in South Fulton, GA

Protomiq LLC

Customer Success Manager

Atlanta, GA

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

  • PTO

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

NPHub LLC

Customer Success Manager

Atlanta, GA · On-site

  • PTO

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

Altium Limited

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

New

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Success Manager will be primarily responsible for owning and developing Digital and Smart Business Engagement model customers. This development includes successfully nurturing and ...

NPHub

Customer Success Manager

Atlanta, GA

$70K - $90K/yr

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

Wise

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

NPHub

Customer Success Manager

Atlanta, GA

  • PTO

Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120,000 (Base $90k + Target Incentives $30k) Reporting to: Head of Sales & Success This isn't your ...

SageNet

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

SageNet LLC

Customer Success Manager

Marietta, GA

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

Lever Demo 2

Customer Success Manager

Atlanta, GA

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we ...

SageNet

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

UserIQ

Customer Success Manager

Atlanta, GA · On-site

Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases.

iCIMS

Customer Success Manager

Atlanta, GA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

Avolution

Customer Success Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Escalate and resolve issues proactively, advocating for customer needs internally. ABOUT YOU * Proven success in driving renewal and expansion sales within a CS or Account Management role.. * Data ...

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Showing results 21-40

All JobsCustomer Success Govtech JobsCustomer Success Manager Govtech JobsCustomer Success Manager Govtech Jobs in South Fulton, GA

Customer Success Manager Govtech information

See South Fulton, GA salary details

$30.8K

$78.8K

$132.8K

How much do customer success manager govtech jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success manager govtech in South Fulton, GA is $78,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $93,900.00 per year, depending on experience, location, and employer.

What is a customer success manager in Govtech?

A Customer Success Manager (CSM) in Govtech is responsible for ensuring that government clients effectively adopt and benefit from technology solutions provided by their company. They act as the main point of contact between the tech provider and public sector clients, helping to onboard users, resolve issues, and maximize the value gained from the product or service. Their role is crucial in building long-term relationships, driving client satisfaction, and enabling digital transformation within government organizations.

What are the key skills and qualifications needed to thrive as a customer success manager in Govtech, and why are they important?

To thrive as a Customer Success Manager in Govtech, you need a strong understanding of government processes, client relationship management, and SaaS solutions, typically supported by a degree in business, public administration, or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and government procurement systems is highly valuable. Exceptional communication, problem-solving, and stakeholder management skills help build trust and ensure client satisfaction. These capabilities are crucial for driving product adoption, maximizing client retention, and navigating the unique challenges of government clients.

How does a customer success manager in Govtech typically collaborate with government clients and internal teams to ensure project success?

As a Customer Success Manager in the Govtech sector, you will regularly liaise with government stakeholders to understand their unique needs, regulatory requirements, and project goals. You’ll serve as the main point of contact, coordinating with product, engineering, and support teams to tailor solutions, manage expectations, and resolve issues promptly. Success in this role often requires strong communication skills, patience, and the ability to navigate complex approval processes. Building trust with clients and fostering a collaborative internal environment are key to delivering value and ensuring long-term satisfaction.

What is the difference between Customer Success Manager Govtech vs Customer Support Specialist Govtech?

AspectCustomer Success Manager GovtechCustomer Support Specialist Govtech
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical support and resolving user issues
Required SkillsCustomer relationship management, communication, strategic planningTechnical troubleshooting, product knowledge, problem-solving
Work EnvironmentProactive engagement with clients, account managementReactive support, helpdesk or support center
Industry UsageUsed in government technology projects to retain clientsUsed to assist users with technical problems in govtech products

The main difference is that Customer Success Managers Govtech focus on fostering ongoing relationships and ensuring clients derive value from products, while Customer Support Specialists Govtech handle immediate technical issues. Both roles are essential in the govtech industry but serve different functions in client engagement and support.

What are popular job titles related to Customer Success Manager Govtech jobs in South Fulton, GA?

For Customer Success Manager Govtech jobs in South Fulton, GA, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Govtech jobs in South Fulton, GA look for?

The top searched job categories for Customer Success Manager Govtech jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Customer Success Manager Govtech jobs?

Cities near South Fulton, GA with the most Customer Success Manager Govtech job openings:

Customer Success Manager Govtech jobs near you
Infographic showing various Customer Success Manager Govtech job openings in South Fulton, GA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $78,764 per year, or $37.9 per hour.

Customer Success Manager

Protomiq LLC

Atlanta, GA

$65K - $75K/yr

Full-time

Re-posted 7 days ago

Job description

Description

About Protomiq 


At Protomiq, we believe that the auto dealerships that win are the ones that create better experiences for their customers. That's why we build technology that helps dealers connect with shoppers, turn interest into action, and drive measurable business results. 

More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers, improve performance, and stay competitive in a rapidly evolving market. 

From independent dealerships to some of the largest dealer groups and automotive brands in the industry, Protomiq is trusted by dealerships focused on what comes next. 

If you're excited by innovation, customer impact, and the opportunity to help shape the future of automotive retail, you'll fit right in. 


Working at Protomiq 


At Protomiq, your work matters. We're a team of builders, problem-solvers, and innovators who are passionate about helping our customers succeed. Here, you'll be empowered to move quickly, embrace new ideas, and make a visible impact on the business. 

We offer competitive compensation, comprehensive benefits, professional development opportunities, and a culture built on collaboration, accountability, and growth. 


Position Summary:

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing product value, and driving customer retention and expansion.


Responsibilities:

  • Customer Relationship Management: Build and maintain trusted relationships with automotive dealership key stakeholders, serving as their strategic advisor post-onboarding.
  • Engagement & Adoption: Drive product adoption through various lifecycle touchpoints (QBRs, training, success planning, etc.), monitor account health, and proactively address risks and opportunities.
  • Retention & Growth: Drive customer retention and facilitate growth by consistently delivering value and ROI, while actively seeking opportunities for upsell/cross-sell. 
  • Cross-Functional Collaboration: Partner with various departments to support feedback loops and customer advocacy.
  • Strategic Input: Contribute to the evolution of best practices and CSM playbooks by maintaining up-to-date industry & product knowledge. 

Requirements


  • 2+ years of automotive software experience (SaaS) or in a dealership role utilizing automotive software (digital retail, CRM, desking, etc.) with a demonstrated understanding of the retail automotive industry.
  • Proven success managing diverse accounts with high-touch and scaled engagement models.
  • Proficient with CRMs and third-party integrations.
  • Strong communication, problem-solving, and strategic thinking skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfortable with data-driven decision-making and optimizing metrics.
  • Positive, customer-centric mindset 
  • Motivated and comfortable working independently and within/across teams.

Other Things We're Looking For:

  • Exposure to AI products and automation strategies.
  • Experience in a growth organization where quick thinking and flexibility to change are essential.
  • Google Analytics experience (GA4)
  • Basic understanding of digital marketing strategies

Apply