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Customer Success Manager Edtech Jobs in Appleton, WI

Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...

Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...

From online scheduling and two-way texting to reputation management, reminders, and surveys, our ... Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ...

From online scheduling and two-way texting to reputation management, reminders, and surveys, our ... Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations ...

For this role, success looks like: * 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or technology company. * High School Diploma or GED ...

This position will manage our South Central Territory, covering Texas, Oklahoma, Louisiana ... to support customer success and collaboration. * Prioritize strategically by focusing on high ...

Our culture is rooted in collaboration, empowerment, and customer success --it's what makes us a global leader. The Opportunity We're looking for an experienced Sales Manager to lead our newly formed ...

Operations Manager

Neenah, WI · On-site

$129.50K - $194.30K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... Manage site operational and daily management metrics. Manage improvements to meet or exceed ...

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Customer Success Manager Edtech information

See Appleton, WI salary details

$31.7K

$81K

$136.6K

How much do customer success manager edtech jobs pay per year?

As of May 29, 2026, the average yearly pay for customer success manager edtech in Appleton, WI is $81,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,600.00 per year, depending on experience, location, and employer.

What is a Customer Success Manager Edtech job?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What are the key skills and qualifications needed to thrive in the Customer Success Manager Edtech position, and why are they important?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What does a typical day look like for a Customer Success Manager in the Edtech industry?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
What job categories do people searching Customer Success Manager Edtech jobs in Appleton, WI look for? The top searched job categories for Customer Success Manager Edtech jobs in Appleton, WI are:

Customer Success Manager

Carepool

Appleton, WI • Remote

Other

Posted yesterday


Job description

Carepool is making Rideshare inclusive for everyone. Our software was built in Madison, WI and we are now growing across the US!

We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like helping others? Are you able to work well remotely and stay focused? This job could be for you!

3 Years of Customer Facing experience and phone support

Caring profile, cared for others in your family or others

Healthcare exposure in a job setting is preferred but not required.