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Customer Success Engineer Jobs in Springfield, OR

ENTEK INTERNATIONAL LLC

IT Client Engineer

Lebanon, OR · On-site

$25 - $35/hr

Commitment - to our people, our customers, and our future When you join ENTEK, you're not just ... you, your growth, and your success. Learn more about us at www.entek.com and discover the ...

Old Dominion Freight Line, Inc.

Solutions Architect

Coburg, OR · On-site

$63.50 - $83.75/hr

... success. At Old Dominion we are looking for individuals to join the OD Family that will provide ... Develop, socialize, and communicate IT DevOps architectural standards. * Participate in the ...

Lane County

GIS Developer & Systems Analyst

Eugene, OR

$39.87 - $51.94/hr

Success in this role requires strong software development skills, deep knowledge of ESRI ... In addition to serving internal customer needs, for over 50 years Lane County has hosted Regional ...

Entek

Electrician

Lebanon, OR · On-site

$26.75 - $36.50/hr

... engineering services to provide our customers with excellent products and services worldwide. Our success is fueled by consistently living our core values of respect, integrity, commitment, and ...

Entek

Welder

Lebanon, OR · On-site

$20.75 - $27.50/hr

... engineering services to provide our customers with excellent products and services worldwide. Our success is fueled by consistently living our core values of respect, integrity, commitment, and ...

Parker

Saw Operator

Eugene, OR

$16.75 - $20/hr

With our wide range of technologies, we help our customers solve their most complex engineering ... Collaborative and empowered work environment where team spirit is at the center of our success.

ENTEK

Planner Scheduler Level 2

Lebanon, OR · On-site

$64K - $92K/yr

You'll partner with engineering, procurement, manufacturing, construction, and startup teams to ... Commitment - to our people, our customers, and our future When you join ENTEK, you're not just ...

ENTEK

CNC Machinist

Lebanon, OR · On-site

$25 - $38.50/hr

... meet engineering and customer specifications. In this role, you will: * Set up and operate CNC ... you, your growth, and your success. Learn more about us at www.entek.com and discover the ...

ENTEK Manufacturing LLC

CNC Machinist

Lebanon, OR · On-site

$25 - $38.50/hr

... meet engineering and customer specifications. In this role, you will: * Set up and operate CNC ... you, your growth, and your success. Learn more about us at www.entek.com and discover the ...

Entek

Assembly Tech III

Lebanon, OR

$18.75 - $23.50/hr

... engineering services for the battery and extrusion markets. We operate on six continents ... Our success here is fueled by consistently living our core values of respect, integrity, commitment ...

ENTEK Manufacturing LLC

Waterjet Operator

Lebanon, OR · On-site

$21.10 - $32.10/hr

... Programming, Engineering, Production, and Quality teams to ensure products meet customer ... you, your growth, and your success. Learn more about us at www.entek.com and discover the ...

ENTEK

Waterjet Operator

Lebanon, OR · On-site

$21.10 - $32.10/hr

... Programming, Engineering, Production, and Quality teams to ensure products meet customer ... you, your growth, and your success. Learn more about us at www.entek.com and discover the ...

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Showing results 21-40

All JobsCustomer Success Engineer JobsCustomer Success Engineer Jobs in Springfield, OR

Customer Success Engineer information

See Springfield, OR salary details

$11

$25

$49

How much do customer success engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer success engineer in Springfield, OR is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.11 per hour, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What are the most commonly searched types of Customer Success Engineer jobs in Springfield, OR? The most popular types of Customer Success Engineer jobs in Springfield, OR are:
What job categories do people searching Customer Success Engineer jobs in Springfield, OR look for? The top searched job categories for Customer Success Engineer jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Customer Success Engineer jobs? Cities near Springfield, OR with the most Customer Success Engineer job openings:
Customer Success Engineer jobs near you

IT Client Engineer

ENTEK INTERNATIONAL LLC

Lebanon, OR • On-site

$25 - $35/hr

Other

Posted 18 days ago

Job description

Description

Join ENTEK in Lebanon, Oregon!
ENTEK is excited to welcome a Client Engineer to our team in Lebanon, Oregon. If you thrive on solving technical challenges, supporting end users, and helping maintain reliable IT systems in a fast-paced manufacturing environment, this is an excellent opportunity to grow your career.
What You'll Do
As a Client Engineer, you'll provide technical support and infrastructure assistance across a variety of systems, devices, and enterprise applications. You'll work closely with internal users and IT teams to ensure systems remain secure, reliable, and aligned with operational needs.


In this role, you will:

  • Provide technical support for desktops, laptops, mobile devices, and peripherals across Windows, macOS, iOS, and Android platforms
  • Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely
  • Support collaboration platforms including Microsoft 365, Teams, Zoom, and Slack
  • Configure and manage user devices using endpoint management tools such as Microsoft Intune, JAMF, and SCCM
  • Maintain IT asset records and support equipment lifecycle management
  • Apply system updates, patches, and security configurations to maintain secure environments
  • Support endpoint security initiatives including antivirus, encryption, and multi-factor authentication (MFA)
  • Assist with user access and identity management activities
  • Troubleshoot network-related issues including Wi-Fi, VPN, and VoIP systems
  • Participate in system upgrades, cloud migrations, and technology deployment projects
  • Collaborate with infrastructure, cybersecurity, and systems engineering teams
  • Maintain accurate documentation of support activities, procedures, and technical standards
  • Support continuous improvement initiatives and IT best practices

Requirements

What We're Looking ForWe're seeking a service-oriented IT professional with strong troubleshooting skills, technical curiosity, and the ability to work effectively in a collaborative manufacturing environment.


Minimum Qualifications

  • Associate degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • Strong troubleshooting and problem-solving skills
  • Ability to read and interpret technical documentation and procedures
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience supporting end users and enterprise technology systems


Preferred Qualifications

  • Industry certifications such as CompTIA A+, Network+, or Microsoft certifications
  • Experience with Microsoft Intune, JAMF, SCCM, or similar endpoint management tools
  • Experience supporting Microsoft 365 environments
  • Experience working in manufacturing or industrial environments
  • Familiarity with endpoint security and compliance best practices


Your Work Schedule

This is a full-time, non-exempt position working Monday through Friday, day shift. Additional hours may occasionally be required to support operational needs and IT projects.


What Makes ENTEK Different

ENTEK is more than a manufacturing company-we're a team driven by values. Our core DNA is built on:

  • Respect - valuing each person and every contribution
  • Integrity - doing what's right, always
  • Innovation - pushing boundaries with creativity and technology
  • Commitment - to our people, our customers, and our future

When you join ENTEK, you're not just taking a job-you're becoming part of a company that invests in you, your growth, and your success.
Learn more about us at www.entek.com and discover the opportunities waiting for you.
ENTEK is an equal opportunity employer.
ENTEK's locations are non-smoking.

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