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Customer Success Engineer Jobs in Barrie, ON (NOW HIRING)

Engineering Astemo is focused on automotive components and systems ... Our industry expert partners with our well-known customers forming the foundation of our success.

Our industry expert partners with our well-known customers forming the foundation of our success ... Production Engineering Manager In this position you will have a strong background in PLC ...

We are looking for designers and engineers who are innovative, who challenge conventions and who drive success for us and our customers. We seek passionate employees who excel in collaboration and ...

Customer Quality Specialist

Newmarket, ON · On-site

CA$65K - CA$80K/yr

Reviews and supports work orders for engineering changes, special build, and service * Participates ... At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ...

Engineering Astemo are focused on automotive components and systems ... Our industry expert partners with our well-known customers forming the foundation of our success.

Supports customer requirements, regulations and product specifications into the design of the ... At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ...

Top 3 Competencies Needed for Success in the Role: * Customer Focused: Ensures that customer ... College diploma in Engineering, Mathematics, Science, or a related technical field. * Advanced ...

Eng, Manufacturing

Newmarket, ON · On-site

CA$75K - CA$95K/yr

... Engineer, and Purchasing complete all RFQ's on a timely basis while meeting the customer ... At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ...

Assignments will include programs with existing and new customers, the introduction of new ... Professional Engineer (P. Eng) Designation preferred * A minimum of 4 years of diversified ...

Support of production needs related to part capability and ongoing customer data submission ... At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ...

Create and manage 3D and 2D CAD designs based on internal and customer requirements, adhering to ... Professional Engineer (P. Eng) Designation preferred * A minimum of 1-3 years of diversified ...

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Customer Success Engineer information

See Barrie, ON salary details

$31.7K

$94K

$137K

How much do customer success engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success engineer in Barrie, ON is $94,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,522.00 and $116,818.00 per year, depending on experience, location, and employer.

What is a customer success engineer?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success engineer?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

How does a customer success engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What job categories do people searching Customer Success Engineer jobs in Barrie, ON look for?

The top searched job categories for Customer Success Engineer jobs in Barrie, ON are:

What cities near Barrie, ON are hiring for Customer Success Engineer jobs?

Cities near Barrie, ON with the most Customer Success Engineer job openings:

Infographic showing various Customer Success Engineer job openings in Barrie, ON as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $94,031 per year, or $45.2 per hour.

Full-time

Re-posted yesterday


Job description

Company Name

ASTEMO UK, LTD.

Job Family:

Engineering

Job Description:

Astemo is focused on automotive components and systems. Our industry expert partners with our well-known customers forming the foundation of our success. Together we contribute to society with technological innovations and trendsetting ideas as well as comprehensive competences. A collaborative work environment where your contributions will have a direct impact on our production efficiency and overall success.


Automation Engineer
Reports to: Production Engineering Manager


In this position you will have a strong background in PLC programming, process automation and production engineering. This role involves designing and implementing automated processes to enhance production efficiency, working with equipment suppliers and continuously improving production systems.


Your core responsibilities include:

  • Designing and implementing automated processes to optimise production efficiency.
  • Analysis of production processes to determine the best use of automation technologies.
  • Designing equipment and processes to maximise automation.
  • Collaborate with equipment suppliers to optimise equipment design, prioritising safety, quality and efficiency.
  • Diagnose and resolve faults in automated production processes and equipment.
  • Manage and rationalise investments in new and improved equipment with clear identification of ROI.
  • Support quotations and investment planning for potential new business opportunities.
  • Manage budgets for projects, spare parts, and other expenses.
  • Work alongside the Production Engineering and Maintenance teams to implement automated processes ensuring a stable handover to production.
  • Implement and continuously develop production systems, processes, and machine improvements.
  • Stay up to date with current trends in relation to product specifications, engineering technology and the latest production processes.
  • Assist in process improvements through the development and implementation of improvement plans.
  • Suggest and implement efficiency improvements for machine and production processes.
  • Introduce Just-In-Time (JIT) activities and support design changes and future technologies.
  • Implement projects following APQP (Advanced Product Quality Planning) standards.
  • Develop new processes and engineering documents such as FMEA (Failure Modes and Effects Analysis) and control plans.
  • Monitor and task Production Engineers with improvements on the production line.
  • Plan optimal process flow and operator work methods to maximise output without compromising quality.
  • Set targets for each project activity and monitor the benefits and outcomes.


Profile and Qualifications:

  • PLC Programming and Fault Finding (Allen Bradley, Siemens, Keyence etc.) to EAL / City & Guilds level or equivalent.
  • Proven experience in the use and implementation of PLC systems and automated production processes.
  • Knowledge of robotics, pneumatic and mechanical systems used in production environments.
  • Proven ability to use a logical approach to problem solving and root cause corrective action (RCCA).
  • Familiarity with formal problem-solving techniques such as SGA, DMAIC, 7-step, PDCA, 5 Why and Fishbone Diagram.
  • Experience in creating and managing production engineering documentation in line with IATF requirements (e.g. control plans, process flow diagrams, FMEA).
  • Knowledge of equipment OEE (Overall Equipment Effectiveness), planned maintenance and spares control.
  • Proven ability to implement project schedules and plan effectively and on time.
  • Experience with capital investment for new or improved equipment.
  • Excellent communication skills with the ability to work effectively with cross-functional teams.
  • University degree in Electrical, Mechanical, Automation Engineering or a related field (or equivalent).
  • Significant experience in electronics and / or automotive manufacturing is preferred.
  • Proficiency in Microsoft Office Suite.


You may, from time to time, be required to carry out any other duties outside of this job description as deemed appropriate by your line manager.

Our offer
At Astemo you will find a passionate and collaborative environment. As a company, we are committed to innovation and excellence in automotive manufacturing. We operate according to our mission, vision and values. Astemo's mission represents its core reason for existence and the role it seeks to fulfil in society. The vision outlines the state that Astemo aspires to achieve guiding the company's long-term objectives. Underpinning these goals are the values which serve as the foundational principles and decision-making standards upheld by employees of Astemo, ensuring consistent and principled actions across the organisation.
Astemo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.