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Customer Success Engineer Jobs in Delaware (NOW HIRING)

Aperia Technologies

Solutions Engineer, Remote

Newark, DE · On-site

$120K - $140K/yr

... customer use cases and ensure technical success. * Build advanced analytical models using SQL ... A degree in Engineering, Business administration or related field required. * 3+ years of ...

Aperia Technologies

Solutions Engineer, Remote

Dover, DE · On-site

$120K - $140K/yr

... customer use cases and ensure technical success. * Build advanced analytical models using SQL ... A degree in Engineering, Business administration or related field required. * 3+ years of ...

Aperia Technologies

Solutions Engineer, Remote

Smyrna, DE · On-site

$120K - $140K/yr

... customer use cases and ensure technical success. * Build advanced analytical models using SQL ... A degree in Engineering, Business administration or related field required. * 3+ years of ...

II-VI Incorporated

Staff Engineer, Quality

Newark, DE

$70K - $91K/yr

Support customer quality activities including corrective actions, complaint investigations, and ... Success Looks Like Within the first 12 months, you will: * Establish robust quality controls for ...

II-VI Aerospace & Defense

Staff Engineer, Quality

Newark, DE · On-site

$70K - $91K/yr

Support customer quality activities including corrective actions, complaint investigations, and ... Success Looks Like Within the first 12 months, you will: * Establish robust quality controls for ...

Coherent Corp.

Staff Engineer, Quality

Newark, DE · On-site

$70K - $91K/yr

Support customer quality activities including corrective actions, complaint investigations, and ... Success Looks Like Within the first 12 months, you will: * Establish robust quality controls for ...

Coherent

Staff Engineer, Quality

Newark, DE · On-site

$70K - $91K/yr

Support customer quality activities including corrective actions, complaint investigations, and ... Success Looks Like Within the first 12 months, you will: * Establish robust quality controls for ...

Courser

Coordination Engineer

Wilmington, DE · On-site

... customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. Coordination Engineer We are seeking a highly organized and ...

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Customer Success Engineer information

See Delaware salary details

$11

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$47

How much do customer success engineer jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for customer success engineer in Delaware is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What engineers make $200,000 a year?

Senior software engineers, especially those with specialized skills in areas like machine learning, cloud computing, or cybersecurity, can earn $200,000 or more annually. High-level roles often require extensive experience, advanced certifications, and proficiency with tools such as AWS, Azure, or programming languages like Python and Java.

What are Customer Success Engineers?

Customer Success Engineers (CSEs) are professionals who help clients maximize the value of a company's technical products or services. They combine technical expertise with strong communication skills to assist customers in onboarding, troubleshooting, and achieving their business goals using the product. CSEs often act as a bridge between customers and internal teams, ensuring customer needs are understood and addressed. Their role may also involve training, support, and proactive outreach to promote customer satisfaction and retention.

How does a Customer Success Engineer typically collaborate with other teams within a company?

Customer Success Engineers frequently work cross-functionally, partnering closely with sales, product management, and support teams to ensure a seamless customer experience. They often act as a technical bridge, relaying customer feedback and technical requirements to product teams, and assisting sales with product demonstrations or proof-of-concept integrations. This collaborative environment encourages ongoing communication and problem-solving, making it essential for Customer Success Engineers to be proactive team players who can translate complex technical information for different audiences.

What engineer makes $500,000 a year?

Senior software engineers, especially those in high-demand fields like cloud computing, AI, or at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, specialized skills, and often working in leadership or highly technical roles within competitive organizations.

What are the key skills and qualifications needed to thrive as a Customer Success Engineer, and why are they important?

To thrive as a Customer Success Engineer, you need a solid understanding of technical troubleshooting, product expertise, and a background in computer science or related fields. Familiarity with CRM software, ticketing systems, and APIs, as well as certifications in relevant technologies, are typically required. Excellent communication, problem-solving, and relationship-building skills help you support customers effectively and advocate for their needs. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the seamless adoption of technical solutions.

What is the difference between Customer Success Engineer vs Technical Support Engineer?

AspectCustomer Success EngineerTechnical Support Engineer
CredentialsTypically requires a degree in computer science, engineering, or related field; certifications like CS or cloud certifications are commonOften requires similar technical degrees or certifications; focus on troubleshooting skills
Work EnvironmentProactively engages with clients to ensure product adoption and success, often in SaaS companiesResponds to client issues, troubleshooting technical problems, usually in a support or helpdesk setting
Employer & IndustryUsed in SaaS, cloud services, and software companies focusing on customer retentionCommon in IT, software, and hardware companies providing technical assistance

While both roles require technical knowledge and customer interaction, Customer Success Engineers focus on proactive client engagement and product adoption, whereas Technical Support Engineers primarily handle reactive troubleshooting and issue resolution.

What is a customer success engineer?

A customer success engineer is a technical professional who works with clients to ensure they effectively use a company's products or services. They provide technical support, troubleshoot issues, and help optimize the customer experience, often using tools like CRM and support platforms. Strong communication skills and technical knowledge are essential for this role.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000, often with bonuses or commissions included.
What are the most commonly searched types of Customer Success Engineer jobs in Delaware? The most popular types of Customer Success Engineer jobs in Delaware are:
What are popular job titles related to Customer Success Engineer jobs in Delaware? For Customer Success Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Success Engineer jobs in Delaware look for? The top searched job categories for Customer Success Engineer jobs in Delaware are:
What cities in Delaware are hiring for Customer Success Engineer jobs? Cities in Delaware with the most Customer Success Engineer job openings:
Customer Success Engineer jobs near you
Infographic showing various Customer Success Engineer job openings in Delaware as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,412 per year, or $24.2 per hour.
Mainframe Logical Security Engineer

Mainframe Logical Security Engineer

Kyndryl

Newark, DE

Full-time

Posted 19 days ago

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Job Description

We are seeking a skilled Mainframe Logical Security Engineer to design, implement, and manage security controls across IBM z/OS environments. The role ensures the confidentiality, integrity, and availability of enterprise systems and data by enforcing robust access controls and complying with regulatory requirements.
This role requires employees to live in or around the Plano, TX, Charlotte, NC, Richmond, VA, Jacksonville, FL, Pennington, NJ, Chicago, IL area. You will be responsible to be onsite 3 days a week. We will consider candidates who are willing to relocate to any of these areas.

Responsibilities Include:

  • Administer and maintain RACF security environment across z/OS systems

  • Create, modify, and revoke:

    • User IDs

    • Groups

    • Resource profiles

    • Dataset and subsystem access permissions

  • Implement and maintain least-privilege access controls for:

    • Datasets

    • Applications (CICS, DB2, IMS, MQ)

    • System resources

Security Controls & Compliance

  • Configure and maintain security policies aligned with enterprise standards

  • Perform periodic access reviews, audits, and compliance checks

  • Support regulatory compliance (e.g., SOX, PCI, HIPAA where applicable)

  • Implement data protection controls and access monitoring mechanisms

Monitoring & Incident Response

  • Analyze security logs and reports:

    • SMF records

    • RACF reports

    • SIEM alerts

  • Investigate:

    • Access violations

    • Unauthorized access attempts

    • Security incidents

  • Troubleshoot and resolve:

    • Authorization failures

    • RACF-related abends or access issues

Security Architecture & Integration

  • Secure mainframe subsystems and integrations:

    • CICS, DB2, IMS, MQ, TCP/IP, USS

  • Support integration with:

    • Enterprise IAM solutions

    • Single Sign-On (SSO) / MFA (where applicable)

  • Define and maintain RACF classes, profiles, and rules for system-wide protection

Encryption & Advanced Security

  • Support:

    • Digital certificates

    • TLS/SSL configuration

    • ICSF (crypto services) at a high level

Ensure secure key management and encryption practices


One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof ofvaccinationto align with their respective COVID-19vaccinationpolicies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Qualifications:

  • Strong hands-on experience with:

    • RACF administration on z/OS

  • Deep knowledge of:

    • RACF profiles, classes, and dataset security

    • User/group management and access control models

  • Experience with:

    • SMF data analysis

    • Security reporting and audit tools

  • Strong understanding of:

    • z/OS security concepts and system internals

Preferred Experience:

  • Experience in banking or financial services environments

  • Exposure to:

    • ACF2 or Top Secret (nice to have)

    • SIEM tools (Splunk, QRadar, etc.)

  • Experience with:

    • Automation (REXX, Python)

    • Identity governance tools

  • Experience with enterprise-wide security transformations or IAM integration

  • Knowledge of Zero Trust or modern security frameworks

  • Experience supporting regulatory audits in large enterprises

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

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About Kyndryl

Sourced by ZipRecruiter

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New City, NY, US

Year founded

2021

Social media

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