ZipRecruiter

Log In

1

Customer Success Director Jobs in Inverness, FL (NOW HIRING)

Trinity Surfaces

Warehouse Worker

Ocala, FL

$14 - $17/hr

Tuition Reimbursement Join a growing company where you can lead a team, improve operations, and make a direct impact on customer success. Offers of employment are contingent upon successfully passing ...

Chick-Fil-A

Director

Ocala, FL · On-site

$57K - $70K/yr

Own the five "Critical Success Factors" of your designated area * Ensures that the restaurant meets ... Excellent customer service skills * Hard-working and dedicated * Ready and willing to learn and ...

Chick-Fil-A

Director

Ocala, FL · On-site

$57K - $70K/yr

Own the five "Critical Success Factors" of your designated area * Ensures that the restaurant meets ... Excellent customer service skills * Hard-working and dedicated * Ready and willing to learn and ...

Lund Boats

Regional Business Director

Crystal River, FL

$118K - $174K/yr

A documented track record of success within the marine or power sports industry with knowledge of ... Ability to be persuasive with customers while keeping customer satisfaction as a guiding factor ...

Lund Boats

Regional Business Director

Homosassa, FL

$118K - $174K/yr

A documented track record of success within the marine or power sports industry with knowledge of ... Ability to be persuasive with customers while keeping customer satisfaction as a guiding factor ...

Brunswick

Regional Business Director

Crystal River, FL · On-site

$118K - $174K/yr

A documented track record of success within the marine or power sports industry with knowledge of ... Ability to be persuasive with customers while keeping customer satisfaction as a guiding factor ...

Brunswick

Regional Business Director

Homosassa, FL · On-site

$118K - $174K/yr

A documented track record of success within the marine or power sports industry with knowledge of ... Ability to be persuasive with customers while keeping customer satisfaction as a guiding factor ...

Jenkins Collision Center of Ocala

Collision CSR

Ocala, FL

$14.75 - $20.25/hr

... our success. Job Profile * Professional attitude and appearance. * Excellent customer contact ... Make customers feel welcome by greeting them in a friendly and courteous way and directing them to ...

Jenkins Collision Center of Ocala

Collision CSR

Ocala, FL · On-site

$14.75 - $20.25/hr

... our success. Job Profile * Professional attitude and appearance. * Excellent customer contact ... Make customers feel welcome by greeting them in a friendly and courteous way and directing them to ...

Jenkins Collision Center of Ocala

Collision CSR

Ocala, FL · On-site

$14.75 - $20.25/hr

... our success. Job Profile * Professional attitude and appearance. * Excellent customer contact ... Make customers feel welcome by greeting them in a friendly and courteous way and directing them to ...

Jenkins Collision Center of Ocala

Collision CSR

Ocala, FL

$14.75 - $20.25/hr

... our success. Job Profile * Professional attitude and appearance. * Excellent customer contact ... Make customers feel welcome by greeting them in a friendly and courteous way and directing them to ...

Jenkins Collision Center of Ocala

Collision CSR

Ocala, FL · On-site

$14.75 - $20.25/hr

... our success. Job Profile * Professional attitude and appearance. * Excellent customer contact ... Make customers feel welcome by greeting them in a friendly and courteous way and directing them to ...

next page

Showing results 1-20

All JobsCustomer Success JobsCustomer Success Director JobsCustomer Success Director Jobs in Inverness, FL

Customer Success Director information

See Inverness, FL salary details

$28.8K

$90.8K

$133.9K

How much do customer success director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer success director in Inverness, FL is $90,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $108,800.00 per year, depending on experience, location, and employer.

What is a customer success director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What does a customer success director do?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

What are the key skills and qualifications needed to thrive as a customer success director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs

What are the most commonly searched types of Customer Success jobs in Inverness, FL?

The most popular types of Customer Success jobs in Inverness, FL are:

What job categories do people searching Customer Success Director jobs in Inverness, FL look for?

The top searched job categories for Customer Success Director jobs in Inverness, FL are:

What cities near Inverness, FL are hiring for Customer Success Director jobs?

Cities near Inverness, FL with the most Customer Success Director job openings:

Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Inverness, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $90,826 per year, or $43.7 per hour.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T29

Wildwood, FL • On-site

Target Brands, Inc.
Retail • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 7,035 frontline employees who took The Breakroom Quiz

14th of 39 rated national retailers

Recommended by students

Paid breaks

Uninterrupted breaks

Learn more about Target Brands, Inc.external

$15.75/hr

Other

Re-posted 12 days ago

Job description

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
  • Communicating and interacting with guests to build an inclusive guest experience

  • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns

  • Adapting to different guest interactions and situations

  • Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.

  • Create a welcoming experience by greeting guests as you are completing your daily tasks.

  • When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.

  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.

  • Thank guests and let them know we're happy they chose to shop at Target.

  • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.

  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.

  • Make the guest aware of current and upcoming brand launches, store activities and events.

  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.

  • Understand and show guests how to use Wallet and the other features and offerings within the Target App.

  • Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures.

  • Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.

  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.

  • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).

  • Stock supplies during store open hours while being available for the guest.

  • Demonstrate a culture of ethical conduct, safety and compliance.

  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

  • Support Cash Office processes as needed, including management of cash systems.

  • All other duties based on business needs

WHAT WE ARE LOOKING FOR
This may be the right job for you if:
  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

  • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

  • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
  • Communicating effectively, including using positive language and attentive to guests needs

  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

  • Welcoming and helpful attitude toward guests and other team members

  • Attention to detail while multi-tasking

  • Willing to educate guests and engage around products and services

  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

  • Work both independently and with a team

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
  • Accurately handle cash register operations, cash transactions, and support cash office operations as needed

  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.

  • Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs

  • Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.

  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Target logo

About Target

Sourced by ZipRecruiter

We're here to help all families discover the joy of everyday life. Target is a general merchandise retailer with stores in all 50 U.S. states and the District of Columbia. 75% of the U.S. population lives within 10 miles of a Target store. We employ 400,000+ Our tagline is "Expect More. Pay Less." We've been using it since 1994! The Target Corporation also owns Shipt and Roundel. More to love! Target is headquartered in Minneapolis, Minnesota, its hometown since the first Target store opened in 1962 under The Dayton Company.

Industry

Retail and scientific research and development services

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

View All Target Jobs

What Target employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply