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Customer Success Associate Jobs in Flanders, NJ (NOW HIRING)

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a high-impact, collaborative environment, this is your opportunity. You'll work closely with experienced ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a high-impact, collaborative environment, this is your opportunity. You'll work closely with experienced ...

TeleCloud

Customer Success Manager

Morristown, NJ · On-site

$90K - $125K/yr

Customer Success Manager Morristown, NJ $75K - $90K with potential OTE $to 125K Full-Time | Monday-Friday Who We Are TeleCloud is a regional on-the-ground, hands-on voice systems cloud provider. We ...

Robert Half

Customer Success Specialist

Basking Ridge, NJ · On-site

$20 - $21/hr

We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in ...

New

Planet Networks

Customer Success Representative

Newton, NJ · On-site

$20 - $30/hr

As a Customer Success Representative, you will provide technical and account related support to customers for internet services, including troubleshooting, supporting installations from the backend ...

Planet Networks

Customer Success Representative

Newton, NJ · On-site

$20 - $30/hr

As a Customer Success Representative, you will provide technical and account related support to customers for internet services, including troubleshooting, supporting installations from the backend ...

SGS

Customer Success & Solutions Manager

Fairfield, NJ · On-site +1

$95K - $115K/yr

The Mission As a Customer Success & Solutions Manager, you will own the customer journey from late-stage sales through onboarding, adoption, and ongoing growth. You will work directly with customers ...

Zelis

Client Success Director

Morristown, NJ · Hybrid

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... customers, and our culture. A Little About You You bring a unique blend of personality and ...

Dun-

Director, Client Success (R-19760)

Florham Park, NJ · On-site

$120 - $170/hr

Effectively lead customer success team(s) to achieve customer satisfaction, programmatic, business, and strategic goals * Build and maintain a high performing team through effective hiring, goal ...

New

ADP

Competitive Success Sr. Manager

Roseland, NJ · On-site

Director of Competitive Success, thisindividual contributor role isresponsible for ... Strong computer, CRM, and reportingskills,including Microsoft Office Suite, AI adoption, Slack ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Flanders, NJ

Customer Success Associate information

See Flanders, NJ salary details

$19K

$54.4K

$95.4K

How much do customer success associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success associate in Flanders, NJ is $54,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $67,200.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Flanders, NJ?

The most popular types of Customer Success jobs in Flanders, NJ are:

What job categories do people searching Customer Success Associate jobs in Flanders, NJ look for?

The top searched job categories for Customer Success Associate jobs in Flanders, NJ are:

What cities near Flanders, NJ are hiring for Customer Success Associate jobs?

Cities near Flanders, NJ with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Flanders, NJ as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $54,380 per year, or $26.1 per hour.

Customer Success Manager

Lawyer.com

Basking Ridge, NJ • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.

Requirements

  • Proven work experience as a Customer Success Manager or similar role
  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse portfolio of clients, and their success with our products.
  • A communications or marketing degree is preferred

    • Benefits


    • Very competitive salary and bonuses
    • Stock options
    • Generous vacation policy including up to 8 weeks long service leave.
    • Medical, dental and vision healthcare insurance
    • Health-oriented work environment including sit/stand electric desks/treadmills.
    • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
    • Streamlined management reporting and decision making

    Apply