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Customer Success Associate Jobs in Vermont (NOW HIRING)

Torrid

Sales Associate

Williston, VT · On-site

$14.42 - $15.22/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Williston, VT · On-site

$14.42 - $15.22/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Irvingoil

Retail Associate

Rutland, VT

$16 - $20/hr

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy ... Your success will be determined by your ability to support your team members and customers during ...

Irvingoil

Retail Associate

Rutland, VT · On-site

$16 - $20/hr

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy ... Your success will be determined by your ability to support your team members and customers during ...

Irving Oil

Retail Associate

Rutland, VT · On-site

$16 - $20/hr

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy ... Your success will be determined by your ability to support your team members and customers during ...

Simon Pearce

Sales Associate

Windsor, VT · On-site

$17.50/hr

The Part-Time Sales Associate plays an essential role in delivering an exceptional customer ... Success Factor / Job Competencies: * Enthusiasm for delivering exceptional customer service and ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Vermont

Customer Success Associate information

See Vermont salary details

$19.7K

$56.3K

$98.9K

How much do customer success associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success associate in Vermont is $56,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Vermont?

The most popular types of Customer Success jobs in Vermont are:

What job categories do people searching Customer Success Associate jobs in Vermont look for?

The top searched job categories for Customer Success Associate jobs in Vermont are:

What cities in Vermont are hiring for Customer Success Associate jobs?

Cities in Vermont with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Vermont as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,343 per year, or $27.1 per hour.

Specialty Associate - University Mall

JCPenney

South Burlington, VT • On-site

$15 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.
Primary Responsibilities:
    \t
  • Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
    • \t
  • General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses.
    • \t
  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Specialty Associate will possess the following:
    \t
  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
    • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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