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Customer Success Associate Jobs in Windsor, VT (NOW HIRING)

Hypertherm

Technical Service Engineer

Lebanon, NH

As a Technical Service Engineer at Hypertherm Associates, you'll be at the intersection of advanced manufacturing, automation, industrial controls, and customer success. In this role, you'll work ...

Home Depot

Customer Service/Sales

West Lebanon, NH

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Claremont, NH · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Claremont, NH · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Lebanon, NH · On-site

$17.50 - $20.50/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Simon Pearce

Sales Associate

Windsor, VT · On-site

$17.50/hr

The Part-Time Sales Associate plays an essential role in delivering an exceptional customer ... Success Factor / Job Competencies: * Enthusiasm for delivering exceptional customer service and ...

Simon Pearce

Sales Associate

Quechee, VT

$18/hr

The Part-Time Sales Associate plays an essential role in delivering an exceptional customer ... Success Factor / Job Competencies: * Enthusiasm for delivering exceptional customer service and ...

Simon Pearce

Sales Associate

Hanover, NH · On-site

$17.75 - $18/hr

The Part-Time Sales Associate plays an essential role in delivering an exceptional customer ... Success Factor / Job Competencies: * Enthusiasm for delivering exceptional customer service and ...

J.Crew

Sales Associate

Hanover, NH · On-site

$13.50 - $15.52/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... business success. Your focus is on creating a seamless customer experience with a spirit of ...

J. Crew

Sales Associate

Hanover, NH

$13.50 - $15.52/hr

Job Summary As a Sales Associate, you embody our brand with personal style and passion, bringing ... business success. Your focus is on creating a seamless customer experience with a spirit of ...

Simon Pearce

Warehouse Associate - Packer

Windsor, VT · On-site

$16 - $20/hr

Pick, clean and giftbox customer orders * Box and ship orders safely using UPS & FedEx software ... Computer skills Success Factors/Job Competencies: * Excellent attention to detail * Capable of ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Windsor, VT

Customer Success Associate information

See Windsor, VT salary details

$19.1K

$54.6K

$95.8K

How much do customer success associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success associate in Windsor, VT is $54,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What cities near Windsor, VT are hiring for Customer Success Associate jobs?

Cities near Windsor, VT with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Windsor, VT as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, 5% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $54,614 per year, or $26.3 per hour.

Technical Service Engineer

Hypertherm Associates

Lebanon, NH • On-site

Full-time

Re-posted 3 hours ago

Job description

Technical Service Engineer
Launch Your Engineering Career with Real-World Impact!
Are you someone who loves solving complex technical problems, working with cutting-edge technology, and seeing your solutions make a real difference? As a Technical Service Engineer at Hypertherm Associates, you'll be at the intersection of advanced manufacturing, automation, industrial controls, and customer success.
In this role, you'll work directly with customers, channel partners, and industry-leading cutting systems, helping troubleshoot challenging technical problems, optimize system performance, and drive innovative solutions in real-world manufacturing environments. Every day presents an opportunity to learn new technologies, develop technical expertise, and build relationships with customers around the world.
This is more than a technical support role. It's an opportunity to become a trusted engineering expert, solve meaningful problems, and accelerate your career through hands-on experience with advanced manufacturing technology.
You'll join a team that values curiosity, collaboration, and hands-on problem solving while providing opportunities for travel, professional growth, and exposure to a wide range of engineering disciplines.
As a Technical Service Engineer, you will:
  • Troubleshoot and resolve technical challenges involving plasma, waterjet, laser, and automated cutting systems both remotely and at customer sites.
  • Work with advanced technologies including industrial automation, CNC controls, electrical systems, motion control, networking, and software integration.
  • Travel to customer locations to support installations, perform diagnostics, and help customers maximize the value of their equipment.
  • Deliver engaging technical training that empowers customers to operate, maintain, and optimize their systems independently.
  • Partner with manufacturing professionals, machine builders, distributors, and engineers to solve complex technical and application challenges.
  • Document solutions and contribute to a growing knowledge base that helps customers and engineers worldwide.
  • Learn from experienced engineers while mentoring newer team members as your expertise grows.
  • Serve as a trusted technical advisor to customers and channel partners.

Who you are and the experience you bring:
  • Bachelor's degree in Engineering or a related technical field.
  • Passion for technology, troubleshooting, and continuous learning.
  • Strong communication skills and a desire to work directly with customers.
  • Experience or interest in automation, controls, robotics, electrical systems, drives and motors, industrial networking, CNC programming, software integration, or manufacturing processes.
  • A hands-on mindset and the confidence to tackle challenging technical problems.
  • Ability to travel and work in diverse manufacturing environments.

Why Hypertherm?
  • Work with industry-leading technology used around the globe.
  • Explore how different engineering disciplines come together in real manufacturing applications.
  • Build practical expertise through training, mentorship, and customer-facing technical challenges.
  • Build relationships with customers and industry experts.
  • Make a visible impact on customer success and manufacturing innovation.
  • Join a company known for its people-focused culture, continuous improvement mindset, and commitment to employee development.

Preferred knowledge, experience or skills that differentiate you:
  • Expertise in the areas of automation, drives and motors, networking/IT, industrial programming and CNC machine code, or applications engineering

Location: Lebanon, NH
Travel: up to 40%
Besides our incredible culture, some of the benefits you can expect with a career at Hypertherm:
  • Global, 100% employee-owned company for over 50 years
  • Profit-Sharing
  • Employee Stock Ownership
  • Five days/year Community Service Time
  • Strong commitment to Environmental Stewardship
  • Stable, growing organization with a no-layoff philosophy

Sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
#LI-MJ1
Hypertherm Associates is proud to be an Equal Opportunity Employer, and we welcome all applications. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, age, national origin, disability, or veteran status, or any other characteristic protected by federal, state, or local laws.
At Hypertherm Associates, we are committed to building an inclusive diverse, flexible, and collaborative environment. If our mission resonates with you, but you don't meet all posted requirements, we encourage you to still apply. We will evaluate your application materials and may suggest alternative roles that better leverage your strengths and talents. For positions with multiple levels, we will evaluate your prior experience to determine the level within our organization you are best aligned based upon the job applying.
CURRENT ASSOCIATES OR TEMPORARY ASSOCIATES: Please apply via your internal Workday career account.
$59,697.00-$99,494.00 AnnualThis is the base pay range that an applicant can expect to make upon hire.
Pay within this range will vary based upon relevant experience, skills, and education among other factors.

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