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Customer Success Associate Remote Jobs in Miami, FL

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a ...

Trivium

Client Success Manager

Miami, FL · On-site +1

Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a ...

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-week seat. We're not looking for someone to send a monthly ...

TalkingPoints

Partner Success Manager

Miami, FL · Remote

As a Partner Success Manager, you will be a member of our Partner Success Team, working closely ... You have experience using CRM tools (Salesforce preferred), along with communication and ...

Entreprenista

Membership Success Advisor

Miami, FL · Remote

Maintain accurate documentation of member interactions, needs, and feedback using our CRM Hubspot ... Comfortable working independently in a fast-paced, remote environment. * Available to attend ...

Entreprenista

Membership Success Advisor

Miami, FL · On-site +1

$5.0K - $10K/mo

Maintain accurate documentation of member interactions, needs, and feedback using our CRM Hubspot ... Comfortable working independently in a fast-paced, remote environment. * Available to attend ...

Inspected

Customer Support Specialist I

Davie, FL · Remote

ABOUT INSPECTED Inspected is a fast-growing, tech-enabled platform revolutionizing remote ... Associate's or Bachelor's degree in Business, Communications, or a related field preferred but not ...

Globe Life American Income Division

Be Seen First

Remote Insurance Sales Associate

Miami, FL · Remote

$50K - $120K/yr

We are currently seeking a Remote Associate to join our team! Please note that we can only hire ... We value quality and are dedicated to selecting the right candidates for long-term success. Why ...

Exodigo

Enterprise Account Manager

Miami, FL · Remote

... success and long-term growth * Work with cutting-edge solutions transforming infrastructure and capital programs * Collaborative, no-ego team environment focused on customer outcomes * Remote-first ...

Sustainable Talent

Senior GTM Recruiter

Miami, FL · Remote

Lead full-cycle recruiting for GTM roles, including Enterprise Sales, Customer Success, and ... Why This Role? 100% remote flexibility. * Competitive hourly rate. * Support a growing SaaS company ...

Sustainable Talent

Senior GTM Recruiter

Miami, FL · Remote

Lead full-cycle recruiting for GTM roles, including Enterprise Sales, Customer Success, and ... Why This Role? 100% remote flexibility. * Competitive hourly rate. * Support a growing SaaS company ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Miami, FL

Customer Success Associate Remote information

See Miami, FL salary details

$17.7K

$50.7K

$88.9K

How much do customer success associate remote jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success associate remote in Miami, FL is $50,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Miami, FL?

The most popular types of Customer Success Remote jobs in Miami, FL are:

What are popular job titles related to Customer Success Associate Remote jobs in Miami, FL?

For Customer Success Associate Remote jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Miami, FL look for?

The top searched job categories for Customer Success Associate Remote jobs in Miami, FL are:

What cities near Miami, FL are hiring for Customer Success Associate Remote jobs?

Cities near Miami, FL with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Miami, FL as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,683 per year, or $24.4 per hour.

Client Success Representative (Remote)

Demand.com

Miami, FL • Remote

Full-time

Re-posted 11 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment