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Customer Success Advocate Remote Jobs (NOW HIRING)

Motorola Solutions

APX Next Customer Success Advocate

$100K - $120K/yr

The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ... Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required. * Legal ...

Motorola

$100K - $120K/yr

The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ... Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required. * Legal ...

Motorola

APX Next Customer Success Advocate

New York, NY · On-site +1

$100K - $120K/yr

The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ... Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required. * Legal ...

Motorola Solutions

APX Next Customer Success Advocate

$100K - $120K/yr

... success. Relationship Management: Cultivate trust-based relationships with technical and command ... Professional Experience: 5+ years of experience in customer advocacy, project management, or public ...

Aria Systems

Customer Success Manager - Remote

Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

Aria Systems

Customer Success Manager

US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

Aria Systems

Customer Success Manager

Philadelphia, PA · Remote

US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription ... Nurture customer advocacy through references, case studies, and participation in customer programs ...

Manila Recruitment

Customer Advocate (Remote)

Customer Advocate Our client is a leading Australian digital marketplace with over 25 years of experience connecting buyers and sellers. The platform offers trusted tools--such as secure messaging ...

Perun HR

Customer Care Advocate - Remote

About the job Customer Care Advocate - Remote The primary position responsibilities will include, but are not limited to : * Answer inbound calls and interact with customers to assist with a variety ...

Minnesota Jobs

Customer Success Manager - Adobe

The Customer Success Manager supports client Value Realization initiatives and delivery teams ... Success Advocate * Proven experience using structured, disciplined approaches to solving client ...

Code for America

Senior Client Success Advocate

This is a remote, full-time fixed-term role. The length of employment for these fixed-term ... Working knowledge of customer service and retention best practices, and comfort learning new ...

Code for America

Senior Client Success Advocate

This is a remote, full-time fixed-term role. The length of employment for these fixed-term ... Working knowledge of customer service and retention best practices, and comfort learning new ...

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Customer Success Advocate Remote information

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How much do customer success advocate remote jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer success advocate remote in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What is a customer success advocate remote?

A Customer Success Advocate (Remote) is a professional who works from a location outside the traditional office to ensure customers have a positive experience with a company's products or services. They proactively engage with clients to address their needs, answer questions, and resolve issues, all while building long-term relationships. Their main goal is to help customers achieve their desired outcomes and maintain satisfaction, leading to customer retention and loyalty. Remote roles use digital communication tools such as email, chat, video calls, and customer support software to connect with clients.

What are the key skills and qualifications needed to thrive as a customer success advocate remote?

To thrive as a Customer Success Advocate (Remote), you need strong communication skills, problem-solving abilities, and a solid understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM platforms such as Salesforce or HubSpot, as well as ticketing systems like Zendesk, is typically required. Outstanding empathy, patience, and proactive listening are essential soft skills for building trust and resolving customer issues effectively. These skills and qualities are crucial for ensuring customer satisfaction, retention, and the overall success of the business in a remote environment.

How does a customer success advocate collaborate with other departments while working remotely?

As a remote Customer Success Advocate, collaboration with other departments such as Sales, Product, and Support is typically achieved through regular virtual meetings, shared communication platforms, and detailed documentation. You'll often coordinate with Sales to ensure smooth onboarding, provide Product teams with customer feedback, and work with Support to resolve complex client issues. This cross-functional teamwork is essential for delivering a seamless customer experience and often involves using tools like Slack, Zoom, and CRM systems. Effective communication and proactive updates are key to successful remote collaboration in this role.

What cities are hiring for Customer Success Advocate Remote jobs?

Cities with the most Customer Success Advocate Remote job openings:

What states have the most Customer Success Advocate Remote jobs?

States with the most job openings for Customer Success Advocate Remote jobs include:

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Infographic showing various Customer Success Advocate Remote job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.

APX Next Customer Success Advocate

New York, NY • On-site, Remote

Motorola Solutions, Inc.
Technology, Communication and Media • 10K+ employees
Learn more about Motorola Solutions, Inc.external

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 162 rated electronics manufacturers

Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Motorola Solutions Customer Success Team empowers our customers to identify and unleash the full power of their Public Safety Software products and services. We build strong relationships with Public Safety to promote their full adoption of Motorola products and services, including increasing their ongoing use, value realization and product satisfaction. We work to ensure that the customer experience with Motorola Solutions continuously exceeds their expectations and, through our internal and external relationships, we are committed to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter.
Job Description
This role serves as a strategic partner to a defined portfolio of U.S. State & Local Government clients, ensuring they realize the full value of the APX NEXT and APX N-Line software portfolio. The successful candidate will drive account-level and regional strategies by bridging the gap between complex software solutions and mission-critical agency outcomes.
Core Responsibilities & Qualifications:
Strategic Partnership: Act as the primary advocate for State & Local agencies, aligning software capabilities with their operational goals to ensure full product adoption and documented success.
  • Relationship Management: Cultivate trust-based relationships with technical and command leadership to maximize customer sentiment, retention and referenceability.
  • Operational Excellence: Lead cross-functional internal teams-including Sales, Support, and Onboarding-to resolve client challenges quickly and minimize churn.
  • Portfolio Leadership: Manage a regional book of business with a focus on annual recurring revenue, account expansion and identifying process improvements.
  • Technical Advocacy: Translate public safety best practices into credible recommendations, helping agencies navigate integrations and workflow optimizations.
  • Professional Experience: 5+ years of experience in customer advocacy, project management, or public safety, including 2+ years managing enterprise-level accounts.
  • Communication & Presence: Demonstrate strong executive presence and the ability to present complex data-driven insights to high-level stakeholders.
  • Ability to travel up to 25% as required for this position.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Target Base Salary Range: $100,000-$120,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-JM3
#LI-REMOTE
Basic Requirements
Required Skills:
  • High School diploma, Bachelor's degree, and 5+ years of experience in one of the following areas: Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required.
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
  • Must be able to obtain a background clearance as required by our government customers.

Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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