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Customer Success Advisor Jobs in California (NOW HIRING)

Juno company

Customer Success

San Diego, CA · On-site

$90 - $130/hr

Build trusted advisor relationships with senior customer leaders, positioning Juno's platform as critical to their business success and growth. * Cross-Team Collaboration: Partner with Sales, Product ...

New

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... You'll serve as a trusted advisor to customers, helping them maximize the value of the platform ...

Ascend

Customer Success Manager

San Francisco, CA · On-site

$105K - $110K/yr

... as a trusted advisor to senior stakeholders while ensuring strong adoption, retention, and ... Dive deep into Ascend's product, customer segments, and current Customer Success processes and ...

Sprig

Customer Success Engineer

San Francisco, CA · On-site

$130 - $150/hr

About the Role As a Customer Success Engineer at Sprig, you will help customers successfully deploy ... You'll serve as a trusted technical advisor to customers while also acting as a strong internal ...

Cambio AI Inc.

Customer Success Lead

San Francisco, CA · On-site

$140 - $210/hr

... advisor. * Quality Assurance Management : Lead the customer success and data quality assurance teams in ensuring proactive anomaly checking and remediation in order to drive a 10/10 data quality ...

Revvo,

Customer Success Manager

San Mateo, CA · On-site

$100 - $150/hr

... advising on the company's roadmap to improve our products. This is the perfect role for someone who ... Own the success of our customers, ensuring they realize the full value of Revvo * Drive product ...

Peterson Ventures

Customer Success Lead

San Francisco, CA · On-site

$150 - $190/hr

... advisor. * Quality Assurance Management : Lead the customer success and data quality assurance teams in ensuring proactive anomaly checking and remediation in order to drive a 10/10 data quality ...

New

Sprig

Customer Success Engineer

San Francisco, CA · On-site

$135K - $150K/yr

About the Role As a Customer Success Engineer at Sprig, you will help customers successfully deploy ... You'll serve as a trusted technical advisor to customers while also acting as a strong internal ...

Medput

Customer Success Manager

Santa Monica, CA · On-site

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are ... Develop a trusted advisor relationship with key stakeholders to drive product adoption and ensure ...

Medput

Customer Success Manager

Santa Monica, CA · On-site

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are ... Develop a trusted advisor relationship with key stakeholders to drive product adoption and ensure ...

Okta

Customer Success Manager

San Francisco, CA · On-site

The Customer Success Manager role will play a critical part in the exciting growth and retention ... As a strategic and trusted advisor, you will shift customer mindsets, create demand for our ...

ApplyMint

Customer Success Executive

San Diego, CA · On-site

$200 - $280/hr

The Customer Success Executive is accountable for the strategic leadership and execution of post ... As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business ...

IDT

Customer Success Manager

San Jose, CA · On-site

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an ... Serve as the client's primary point of contact and trusted advisor, owning the overall relationship ...

Juicebox, Inc

Customer Success Manager

San Francisco, CA · On-site

$165K - $230K/yr

About the Role Customer Success at Juicebox sits at the intersection of commercial ownership, AI ... advisors and AI workflow experts. Our customers range from enterprise talent teams to startup ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

Build and nurture strong, long-lasting relationships with key stakeholders within customer organizations, becoming a trusted advisor and advocate for their success. * Product Knowledge: Develop a ...

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All JobsCustomer Success Advisor JobsCustomer Success Advisor Jobs in California

Customer Success Advisor information

See California salary details

$11

$20

$33

How much do customer success advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer success advisor in California is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $23.51 per hour, depending on experience, location, and employer.

What is a customer success advisor?

A Customer Success Advisor is a professional who helps customers achieve their goals by providing ongoing support, guidance, and education about a company's products or services. Their main objective is to ensure customers have a positive experience, maximize the value they receive, and maintain long-term relationships. They often work closely with sales, support, and product teams to address customer needs and proactively resolve any issues that arise. Customer Success Advisors play a crucial role in reducing customer churn and driving customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer success advisor?

To excel as a Customer Success Advisor, you need strong communication skills, a customer-focused mindset, and experience in account management or support roles, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and certifications in customer success practices, are commonly required. Outstanding problem-solving abilities, empathy, and adaptability help you build rapport and manage challenging situations. These skills are essential for driving customer satisfaction, retention, and long-term business growth.

How does a customer success advisor typically collaborate with other departments to ensure client satisfaction?

Customer Success Advisors work closely with teams such as Sales, Product, and Support to understand client needs and resolve issues efficiently. They often relay customer feedback to product teams to inform improvements and coordinate with sales to identify upsell or renewal opportunities. Regular communication and cross-functional meetings are common, ensuring all departments are aligned in delivering a positive customer experience. This collaborative approach is key to proactively addressing challenges and fostering strong client relationships.

What is the difference between Customer Success Advisor vs Customer Support Specialist?

AspectCustomer Success AdvisorCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves customer issues and technical problems
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, technical support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Common UsageSubscription services, SaaS companies, B2B industriesTech companies, software providers, hardware support

While both roles involve assisting customers, a Customer Success Advisor focuses on building relationships and ensuring long-term satisfaction, whereas a Customer Support Specialist primarily addresses immediate technical issues. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Advisor jobs in California?

For Customer Success Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Success Advisor jobs in California look for?

The top searched job categories for Customer Success Advisor jobs in California are:

What cities in California are hiring for Customer Success Advisor jobs?

Cities in California with the most Customer Success Advisor job openings:

Customer Success Advisor jobs near you
Infographic showing various Customer Success Advisor job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,573 per year, or $20.5 per hour.

Student Success Advisor

160 Driving Academy

San Bernardino, CA • On-site

$25 - $27.50/hr

Full-time

Posted 18 days ago

160 Driving Academy rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description

Are you a strong communicator who enjoys helping people stay on track and reach the finish line?

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time tuition is paid through classroom theory, yard training, CDL testing, graduation, and job placement support.

This role is focused on student support, retention, communication, and follow-through. You will help students complete required steps such as permits, DOT physicals, drug screens, attendance, fees, testing, and placement verification.

With 90 locations across 32 states, 160 Driving Academy helps thousands of students each year start careers in trucking.


Responsibilities

  • Support students from class start through graduation and CDL testing. 
  • Take inbound calls from enrolled students and resolve or escalate issues quickly. 
  • Make outbound support calls to students assigned to your training locations. 
  • Help students stay on track with permits, DOT physicals, drug screens, fees, attendance, and testing requirements. 
  • Track student attendance and identify students who may need additional support. 
  • Update student communication and activity in Salesforce. 
  • Assist with enrollment documentation and student billing package requirements. 
  • Support job placement follow-up and verify placement after graduation. 
  • Greet walk-in students and prospective students whiiled working from a branch location. 
  • Maintain a clean, organized, and professional branch environment while on-site. 
  • Partner with yards, instructors, compliance, training, and support teams to remove student barriers. 
  • Follow company pricing and discount guidelines. 

Preferred Qualifications

  • Experience in education, vocational training, admissions, workforce programs, retail, or student services. 
  • Familiarity with WIOA or government-assistance programs. 
  • Experience supporting adult learners or career-change students. 
  • Branch operations or site coordination experience. 
  • Bilingual English and Spanish is helpful but not required. 
  • Experience coordinating compliance documents such as permits, physicals, drug screens, or testing paperwork. 

What We Offer

  • Hourly pay based on experience and state requirements. 
  • Bonus opportunity tied to student retention and job placement collection. 
  • Comprehensive benefits package for full-time team members. 
  • Training and onboarding to support your success in the role. 
  • Branch-based work depending on business needs. 
  • Career growth opportunities within 160 Driving Academy. 
  • An opportunity to make a lasting impact by helping students complete training and start careers in trucking. 

At 160 Driving Academy, we help students move from paid tuition to CDL in hand. The Student Success Advisor plays a key role in keeping students supported, prepared, and moving toward graduation.

Apply today to start your career as a Student Success Advisor.


Equal Opportunity Employer Statement

160 Driving Academy is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Requirements

  • High school diploma or GED required. 
  • Strong customer service and communication skills. 
  • Ability to manage a student caseload and follow through on details. 
  • Strong organization, time management, and attention to detail. 
  • Experience using Salesforce, Outlook, and standard communication tools. 
  • Comfortable working from a branch location as assigned. 
  • Ability to support students professionally by phone, email, text, and in person. 
  • Accountable, coachable, and focused on student outcomes. 

What 160 Driving Academy employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

160 Driving Academy logo

About 160 Driving Academy

Sourced by ZipRecruiter

Given the massive shortage of truck drivers in the U.S., the 160 Driving Academy has become a strategic supplier of Human Capital to some of the largest companies in the United States. At the same time, working with government leaders, the 160 Driving Academy has become the largest job creator in numerous cities and states. Run by highly experienced leaders from industry and organizations like Teach for America, the 160 Driving Academy is seeking leaders who are driven, energetic and personable to lead its newest Branch locations.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Peoria, IL, US

Year founded

2012

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