Customer Strategy Manager Jobs in Madison, WI (NOW HIRING)

Company Overview:
Nelson Global engineers, manufacturers, and distributes clean and efficient Air & Fluid Transfer, NVH, Complex Structural, Acoustic, and Thermal Management Solutions. Nelson Global partners with the world’s leading OEMs. With 22 global manufacturing and distribution facilities and unparalleled engineering and innovation capabilities, Nelson Global provides mission-critical solutions with the highest degree of reliability at the lowest cost. Our dedication to serving our employees, partners, and the planet responsibly is realized across three pillars of sustainability: environmental, social, and governance. By empowering our people, reducing waste, and developing innovative and efficient systems, we support the communities and resources that spur the industries and technologies of the future.
Position Overview:
Nelson Global's GT Silex Division is seeking an experienced Product Manager to lead the development, expansion, and commercialization of our complete exhaust, emissions control, acoustics, and thermal management product portfolio for large stationary engine applications.
This strategic leadership role requires industry experience in industrial exhaust systems, emissions control systems, aftertreatment technologies, power generation equipment, large engine applications, or closely related markets. The successful candidate will possess deep technical and commercial expertise in the design, development, integration, and deployment of complete exhaust and emissions systems for large industrial stationary engines.
The Product Manager will be responsible for defining product strategy, managing system-level requirements, coordinating design and development activities, and establishing a world-class global supply base capable of supporting Nelson Global's growth objectives. The role will serve as the primary technical and commercial leader responsible for translating customer Statements of Requirements (SOR) and Statements of Work (SOW) into complete system solutions that meet performance, regulatory, acoustic, thermal, durability, and cost objectives.
This position owns the development of integrated exhaust solutions that may include SCR, DOC, DPF, DEF dosing systems, controls, monitoring systems, silencers, acoustic treatments, thermal management systems, skid assemblies, structural supports, and associated exhaust components. Applications span multiple end markets including data centers, industrial power generation, combined heat and power (CHP), distributed energy, marine, mining, oil and gas, and critical infrastructure power systems.
This is a highly visible and critical position within Nelson Global and will play a key role in establishing the company as the market leader in complete exhaust, aftertreatment, acoustics, NVH, and thermal management systems for the industrial large engine power generation sector.
Primary Responsibilities & Duties:

Product Portfolio Leadership

• Develop and execute the product roadmap for complete exhaust and emissions control systems serving large stationary engine markets
• Expand and strengthen Nelson Global's portfolio of aftertreatment, acoustics, thermal management, and exhaust system solutions for the industrial large engine power generation sector
• Identify market opportunities, customer needs, competitive trends, and technology developments to support strategic growth initiatives
• Support commercial teams in positioning Nelson Global as a preferred systems supplier for complete exhaust solutions

System Development & Product Management

• Lead the design and development of integrated exhaust systems from concept through commercialization
• Translate customer Statements of Work (SOW), Statements of Requirements (SOR), technical specifications, and regulatory requirements into executable product development plans
• Manage system-level requirements, performance targets, cost objectives, timelines, and technical deliverables
• Coordinate engineering resources and supplier partners to ensure products meet customer expectations and regulatory requirements

Complete System Scope Ownership
The Product Manager will oversee the development and integration of systems including:

• Selective Catalytic Reduction (SCR) systems
• Diesel Oxidation Catalysts (DOC)
• Diesel Particulate Filters (DPF)
• Urea/DEF dosing systems
• DEF injectors, pumps, sensors, and fluid delivery components
• Electronic controllers and control panels
• Monitoring and diagnostic systems
• Mixing tubes and static mixing elements
• Exhaust piping and ducting systems
• Structural skid assemblies and support structures
• Silencers and acoustic attenuation systems
• Noise, Vibration, and Harshness (NVH) solutions
• Thermal management systems
• Insulation systems, steel cladding, and thermal blankets
• Integrated exhaust and emissions packages for stationary power generation applications

Supplier & Supply Base Development

• Lead the identification, qualification, development, and management of a global supply base supporting complete exhaust system solutions for the industrial large engine power generation sector
• Establish strategic supplier partnerships for key technologies and components
• Coordinate supplier performance, capability assessments, quality expectations, and cost competitiveness
• Support sourcing strategies that enable scalability, profitability, and global market growth

Program & Customer Leadership

• Serve as the primary product leader for customer programs involving complete exhaust and aftertreatment systems for industrial large-engine applications
• Interface directly with customers to understand technical requirements, performance expectations, and project objectives
• Coordinate cross-functional teams to ensure successful execution of development programs
• Track and report system performance, validation results, project status, risks, and mitigation plans
• Support proposal development, technical reviews, and customer presentations

Market Development

• Help establish Nelson Global as a market leader in complete exhaust systems for industrial large-engine applications
• Support business growth across multiple end markets including:
• Data Centers
• Industrial Power Generation
• Combined Heat and Power (CHP)
• Distributed Energy
• Utility and Backup Power
• Marine Applications
• Oil & Gas
• Mining
• Infrastructure and Critical Power Markets

Required Education & Experience:

• Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Industrial Engineering, or a related technical discipline
• Minimum of 12 years of direct industry experience in exhaust systems, emissions control systems, aftertreatment technologies, stationary power generation, large engine applications, heavy-duty diesel systems, industrial combustion systems, or related markets
• Demonstrated experience developing and commercializing complex engineered systems for industrial or heavy-duty applications
• Proven expertise with SCR, DOC, DPF, emissions control technologies, exhaust systems, acoustics, thermal management systems, or related product categories
• Strong understanding of large stationary engine applications from leading OEMs such as Caterpillar, Cummins, Rolls-Royce, INNIO Jenbacher, Generac, MAN, Wärtsilä, or similar manufacturers
• Demonstrated success leading cross-functional product development programs involving engineering, sourcing, suppliers, manufacturing, quality, and commercial teams
• Experience developing, qualifying, and managing strategic suppliers and global supply chains
• Strong customer-facing experience with the ability to interpret Statements of Requirements (SOR), Statements of Work (SOW), specifications, and performance guarantees
• Proven project leadership and program management skills with the ability to manage multiple development efforts simultaneously
• Excellent communication, presentation, negotiation, and relationship management skills

Preferred Education & Experience:

• Advanced degree in Engineering, Business Administration, or related field
• Experience in data center power generation, CHP systems, distributed energy, marine power, or industrial power generation markets
• Knowledge of global emissions regulations, environmental compliance standards, and permitting requirements
• Experience with controls integration, DEF dosing systems, engine emissions monitoring, and system validation testing
• Experience leading international supplier development initiatives and global product platforms