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Customer Strategy Manager Jobs in Delavan, WI (NOW HIRING)

Gehc

Digital Marketing Strategist

Waukesha, WI

$122K - $183K/yr

Key Responsibilities Campaign Strategy & Performance Marketing * Develop and execute omnichannel ... Agency leadership and relationship management * Customer-centric thinking and digital experience ...

Medela, Inc.

Category Manager

Mchenry, IL · On-site

$100 - $130/hr

**Category Manager-Consumer Products****Medela LLC** in McHenry, IL www.medela.com**Hybrid:** Three ... Support the development of retail channel strategies by evaluating customer opportunities, shopper ...

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Showing results 41-60

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Delavan, WI

Customer Strategy Manager information

See Delavan, WI salary details

$103.1K

$125.1K

$144.6K

How much do customer strategy manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer strategy manager in Delavan, WI is $125,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,800.00 and $136,100.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities near Delavan, WI are hiring for Customer Strategy Manager jobs?

Cities near Delavan, WI with the most Customer Strategy Manager job openings:

Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Delavan, WI as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $125,144 per year, or $60.2 per hour.

Client Partnership Manager

Great Lakes Industrial

Loves Park, IL • On-site

$75K/yr

Full-time

Posted 9 days ago

Job description

Description

Great Lakes Industrial

YOUR FIRST CHOICE FOR ENGINEERED SOLUTIONS

  • Title: Client Partnership Manager
  • Location: Great Lakes Industrial -  2127 Rivington Rd, Loves Park IL 61111
  • Job Type: Full Time /Salary
  • Travel: <5%
  • Pay: $75,000/Base salary + bonus
  • Reports to: Sales Manager (Lew Weich)

Great Lakes Industrial (GLI) is a leader in the Industrial manufacturing & distribution sector, specializing in innovative engineered solutions and products. With a strong commitment to quality and customer satisfaction, we are driven by a passion for operational excellence.


Inside Sales Associate:

The Client Partnership Manager is responsible for managing and growing an assigned book of customer accounts within the manufacturing and distribution business. This role combines proactive account management and sales growth with responsibility for initial lead qualification via outbound and inbound emails and phone calls generated by the company's marketing outreach efforts. The ideal candidate is a relationship-driven, detail-oriented sales professional who can balance account retention and growth activities with timely, professional response to inbound leads.


ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Serve as the strategic point of contact for a portfolio of key accounts, representing client priorities and feedback to internal leadership and cross-functional teams.
  • Proactively grow assigned account revenue through outbound calls, emails, and account reviews, identifying opportunities for additional product lines, increased volume, and cross-sell/up-sell opportunities.
  • Develop and execute strategic, multi-year account plans in coordination with sales leadership, tracking progress against revenue, margin, and retention targets.
  • Respond promptly and professionally to inbound calls and emails generated by marketing campaigns, trade shows, website inquiries, and other lead-generation activities.
  • Qualify leads, gather relevant account and application information, and route or convert leads according to established sales processes.
  • Prepare and follow up on quotes, proposals, and pricing requests in a timely and accurate manner.
  • Maintain accurate and up-to-date account records, call notes, opportunities, and pipeline activity within the company's CRM (Zoho) system.
  • Own resolution of complex account escalations, partnering with Quality, Operations, and Finance to protect account health and drive long-term retention.
  • Monitor customer order patterns and proactively address at-risk accounts to minimize churn.
  • Stay current on product specifications, applications, and industry trends relevant to the assigned account base.
  • Provide regular reporting on account activity, pipeline status, and sales results to management.
  • Perform other duties as assigned.

Requirements

POSITION QUALIFICATIONS:

Competencies

The Client Partnership Manager must have a passion for creating a remarkable customer experience while identifying opportunities to develop cost-effective solutions for GLI and our customers. The specialist must be able to multitask and change gears quickly and effectively. As GLI is looking to advance and grow, the Sourcing Account Specialist must also be able to adapt to new requirements and see change as a challenge/growth opportunity, not just a requirement.


Skills & Abilities:

  • Basic understanding of industrial commodities, products, and materials.
  • Understanding of outbound marketing campaigns, both strategically and logistically preferred.
  • Experience with multi-site manufacturing, distribution environment, and/or distribution processes strongly preferred.
  • Demonstrated ability to manage a high-volume account portfolio while identifying and closing growth opportunities.
  • Strong verbal and written communication skills, with the ability to build rapport quickly over phone and email.
  • Strong organizational skills and the ability to prioritize and manage multiple accounts, inquiries, and deadlines simultaneously.
  • Willingness to learn technical product specifications is required.

Education: Bachelor's Degree in any discipline or equivalent practical experience


Experience: 5-7 years of experience in inside sales, account management, customer service, or a related sales support role, preferably within a manufacturing, industrial, or distribution environment.


Computer Skills: Proficiency with CRM software (Zoho), ERP systems, and standard office productivity tools (Microsoft Office/Outlook).


Certificates & Licenses: Valid driver's license

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