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Customer Strategy Manager Jobs in Delavan, WI (NOW HIRING)

Staples, Inc.

Customer Sales Account Manager

Salem, WI · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Sales Account Manager

Rochester, WI · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

Rockton, IL · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

Waterford, WI · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

East Troy, WI · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

Roscoe, IL · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

Lyons, WI · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Service Representative

Rockford, IL · On-site

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

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Showing results 21-40

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Delavan, WI

Customer Strategy Manager information

See Delavan, WI salary details

$103.1K

$125.1K

$144.6K

How much do customer strategy manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer strategy manager in Delavan, WI is $125,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,800.00 and $136,100.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities near Delavan, WI are hiring for Customer Strategy Manager jobs?

Cities near Delavan, WI with the most Customer Strategy Manager job openings:

Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Delavan, WI as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $125,144 per year, or $60.2 per hour.

Customer Sales Account Manager

Staples, Inc.

Salem, WI • On-site

$22.75 - $27/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 639 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description

As a Business Development Representative at Quill, a valued Staples company, youll play a key role indriving new customer growth across both education and commercial segments.

This is a high-activity, outbound sales role where youll connect with prospective customers, introduce tailored solutions, and help organizations recognize value in Quills offerings.

Youll also own early-stage account growth, managing new customers for a defined period to establish ordering patterns and expand spend before transitioning them to an Account Manager.

This role is a strong entry point into a long-term sales career, offering clear exposure to account management, customer strategy, and revenue ownership.

What Youll Be Doing

  • Conduct outbound calls to prospective and non-ordering customers to generate new business
  • Engage inbound and assigned leads to convert interest into active customers
  • Build and manage a consistent pipeline across education and commercial segments
  • Present pricing, programs, and solutions tailored to customer needs
  • Establish early customer relationships and drive initial order activity and repeat purchasing
  • Manage newly acquired accounts for a defined period to stabilize and grow spend before handoff
  • Maintain accurate CRM records, including pipeline activity and performance tracking
  • Meet or exceed monthly and quarterly sales metrics and activity goals

What You Bring to the Table

  • Competitive, goal-oriented mindset with an interest in sales
  • Strong communication skills and confidence engaging over the phone
  • Customer-first mindset with a focus on delivering value and building long-term relationships
  • Comfort working in a metrics-driven, high-activity environment
  • Ability to stay organized and manage multiple opportunities at once
  • Resilience and persistence when navigating objections and rejection
  • Collaborative approach and willingness to learn from peers and leaders

Basic Qualifications

  • High School Diploma or GED required
  • 1+ year of professional experience (sales, customer service, or related)
  • Experience managing priorities and working toward performance targets
  • Ability to work onsite at our Lincolnshire, IL location at least 4 days per week

Preferred Qualifications

  • Associate or bachelors degree
  • 1+ year of B2B sales, customer acquisition, or business development experience
  • Experience in quota-driven or metrics-based roles
  • Exposure to education or commercial customer segments is a plus

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

    Note: This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

  • $22.75/hour - $27.00/hour, plus incentive opportunity
    The salary range represents the expected compensation for this role at the time of posting.The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.

#LI-JR1

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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      Job Industries
      • Sales & Marketing

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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