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Customer Strategy Manager Jobs in Delavan, WI (NOW HIRING)

Identify strategic growth opportunities through market analysis, competitive intelligence, and customer insights. * Partner with Product Management to fulfill strategic planning responsibilities and ...

Identify strategic growth opportunities through market analysis, competitive intelligence, and customer insights. * Partner with Product Management to fulfill strategic planning responsibilities and ...

Director of Sales

Janesville, WI ยท On-site

$120 - $160/hr

Identify strategic growth opportunities through market analysis, competitive intelligence, and customer insights. * Partner with Product Management to fulfill strategic planning responsibilities and ...

Identify strategic growth opportunities through market analysis, competitive intelligence, and customer insights. * Partner with Product Management to fulfill strategic planning responsibilities and ...

Director of Sales

Janesville, WI ยท On-site

$120 - $160/hr

Identify strategic growth opportunities through market analysis, competitive intelligence, and customer insights. * Partner with Product Management to fulfill strategic planning responsibilities and ...

Category Manager-Consumer Products Medela LLC in McHenry, IL www.medela.com Hybrid: Three days in ... Support the development of retail channel strategies by evaluating customer opportunities, shopper ...

Category Manager-Consumer Products Medela LLC in McHenry, IL www.medela.com Hybrid: Three days in ... Support the development of retail channel strategies by evaluating customer opportunities, shopper ...

Showing results 21-40

Customer Strategy Manager information

See Delavan, WI salary details

$103.1K

$125.1K

$144.6K

How much do customer strategy manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer strategy manager in Delavan, WI is $125,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,800.00 and $136,100.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.
What cities near Delavan, WI are hiring for Customer Strategy Manager jobs? Cities near Delavan, WI with the most Customer Strategy Manager job openings:
Infographic showing various Customer Strategy Manager job openings in Delavan, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $125,144 per year, or $60.2 per hour.

Customer Service Manager - State Farm Agent Team Member

Jason Bonomo - State Farm Agent

Rockford, IL โ€ข On-site

$60K - $75K/yr

Full-time

Retirement, PTO

Re-posted 8 days ago


Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About our Agency:
I opened my agency in 2005 after building a strong foundation with State Farm starting back in 1990. Before becoming an agent, I worked in management and handled fire claims, which gave me a deep understanding of what customers need most when life doesn’t go as planned.
Today, our team includes three full-time and one part-time team member, and we run our office with a true family-first mindset. I’m married, have three daughters, and five grandkids, and I love spending time traveling with my family, especially anywhere in Florida. I’m also a big Cubs and Bears fan and enjoy catching sporting events whenever I can.
Giving back matters to us. We sponsor local baseball teams, support the Rockford Rescue Mission, and make it a priority to give back to police and fire departments around the holidays.
For our team, we offer a 401k and a strong focus on work-life balance. Our mission is simple: help every person get the right coverage, for the right price, and recover from the unexpected. If you’re outgoing, competitive, and love working with people, you’ll fit right in with our team.
Position Overview:
Are you an experienced professional with State Farm insurance experience? Do you thrive in a leadership role and enjoy driving the success of a high-performing team? We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently.
As a Manager in our State Farm agency, you will be responsible for overseeing day-to-day office operations, leading and developing team members, and working closely with the agent to drive office performance. Your experience with State Farm systems and processes will be essential in maintaining a seamless and productive environment.
Responsibilities:
  • Manage office operations and workflow to ensure smooth and efficient functioning
  • Provide leadership and coaching to team members, promoting professional development
  • Oversee office policies, procedures, and compliance with State Farm standards
  • Collaborate with the agent on business strategies and goals
  • Address client concerns and ensure a high level of customer satisfaction
Requirements:
  • Strong leadership and communication skills
  • Ability to manage multiple priorities and adapt to changing demands
  • Ability to build rapport and establish long-term client relationships.
  • Property/Casualty and Life/Health insurance licenses.
  • Prior State Farm experience (required).