Customer Solutions Professional Jobs in Raleigh, NC

Keysight is looking for a Solutions Engineer to join our team focused on high-speed digital and optical technologies. In this role, you will work closely with Keysight's Field Sales team to understand customer measurement challenges, demonstrate Keysight’s solutions, and enable our customers to be successful. As the key technical resource in the pre-sales process, you will develop product and application expertise through which you can work to create customer preference for Keysight products.

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Keysight is looking for a Solutions Engineer to join our team focused on high-speed digital and optical technologies. In this role, you will work closely with Keysight's Field Sales team to understand customer measurement challenges, demonstrate Keysight’s solutions, and enable our customers to be successful. As the key technical resource in the pre-sales process, you will develop product and application expertise through which you can work to create customer preference for Keysight products.

Here are some tasks that a Solutions Engineer on this team would perform on a regular basis:

• Develop and maintain expertise key high-speed digital and optical products including oscilloscopes, bit error rate testers, arbitrary waveform generators, protocol analyzers, optical component test solutions, and others
• Translate customer’s measurement or application requirements into solutions built around Keysight hardware and software products
• Plan and deliver complex demonstrations of test solutions to customers at their site
• Create and present technical presentations and demos at seminars, on-site customer events, and occasionally trade shows
• Act as the customer voice to influence future product design and development decisions
• Collaborate on projects with stakeholders from various internal teams including account management, marketing, industry solution planning, R&D, and services

This position within our high-speed digital and optical solutions engineering team often involves working on the following application areas:

• PCIe, USB, HDMI, DisplayPort and other computer bus standards
• IEEE, OIF, and LPO standards for 100G/200G/400G/800G/1.6T/3.2T applications
• DDR memory design and test
• MIPI D/M/C-PHY design and test
• Automotive electrical communication interfaces
• Testing related to optical components, optical transceivers, and coherent optical communications
• Other areas include signal integrity, jitter analysis, time domain reflectometry, network analysis, protocol analysis, and wideband signal analysis

Keysight values engineers with strong technical backgrounds and excellent communication skills. Effective communication is crucial for this role and your career growth. You should be able to work well in teams, understand team dynamics, and demonstrate leadership skills. We seek candidates who are dynamic and persuasive in professional settings.

This position offers a compensation structure of 90% salary and 10% commission, with 100% target pay achieved at 100% of targeted sales. Higher commission rates apply once the target is exceeded.

This person should be located in the Southeast, ideally in Maryland, Virginia, North Carolina, South Carolina, Georgia, or Florida. Travel expectation is targeted as 25-40% for this role.

• BS in Electrical Engineering or related technical field
• 5+ years of relevant industry experience with customer-facing technical responsibilities, ideally as a solutions engineer
• Hand-on experience with relevant test equipment, measurement workflows, solution development, and customer technical problem solving
• Strong understanding of high-speed digital measurement applications and/or optical communications interfaces with an emphasis on physical layer AI infrastructure technologies
• Strong communication, presentation, collaboration, and problem-solving skills, with the ability to influence and build consensus across technical and non-technical stakeholders
• Passion for continuous learning
• Familiarity with programming languages such as C#, C, Python, and/or MATLAB
• Strong written and verbal communication skills
• This is a field job and candidate must be capable of driving a company vehicle and transporting test equipment to/from customer sites (ability to lift 50 lbs)

Additional characteristics of candidates we are seeking for this position include:

• Independent professional that works best under broad and general directions
• Highly competitive, assertive with a passion to "win" and "teach"
• Ability to create a vision and convey the message in a persuasive manner
• Comfortable in challenging customers by offering the customer unique perspectives
• Sociable, people oriented, outgoing, desires quality customer interactions, and wants to earn recognition

The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.

Pay Range MIN $150,730.00 MIDPOINT $200,970.00 MAX $251,220.00

Note: For other locations, pay ranges will vary by region

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)

#LI-EY1

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

• BS in Electrical Engineering or related technical field
• 5+ years of relevant industry experience with customer-facing technical responsibilities, ideally as a solutions engineer
• Hand-on experience with relevant test equipment, measurement workflows, solution development, and customer technical problem solving
• Strong understanding of high-speed digital measurement applications and/or optical communications interfaces with an emphasis on physical layer AI infrastructure technologies
• Strong communication, presentation, collaboration, and problem-solving skills, with the ability to influence and build consensus across technical and non-technical stakeholders
• Passion for continuous learning
• Familiarity with programming languages such as C#, C, Python, and/or MATLAB
• Strong written and verbal communication skills
• This is a field job and candidate must be capable of driving a company vehicle and transporting test equipment to/from customer sites (ability to lift 50 lbs)

Additional characteristics of candidates we are seeking for this position include:

• Independent professional that works best under broad and general directions
• Highly competitive, assertive with a passion to "win" and "teach"
• Ability to create a vision and convey the message in a persuasive manner
• Comfortable in challenging customers by offering the customer unique perspectives
• Sociable, people oriented, outgoing, desires quality customer interactions, and wants to earn recognition

The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.

Pay Range MIN $150,730.00 MIDPOINT $200,970.00 MAX $251,220.00

Note: For other locations, pay ranges will vary by region

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)

#LI-EY1

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***