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Customer Solutions Coordinator Jobs in Raleigh, NC

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

Role Summary As a Customer Service & Project Coordinator , you are the welcoming face and voice of ... and solutions, and managing their orders from initial inquiry to final pickup or delivery. The ...

Customer facing experience is preferred. * Knowledge of SAP a plus but not required. * You have ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

We are looking for a dedicated Customer Service & Project Coordinator who genuinely loves helping ... and solutions, and managing their orders from initial inquiry to final pickup or delivery. The ...

Solutions Engineer

Raleigh, NC · On-site

$95 - $160/hr

The Solutions Engineer is a core member of Oden's post-sales team, responsible for delivering the ... Engineer who coordinates the customer relationship and adoption side. On larger, multi-site ...

Solutions Engineer

Raleigh, NC · On-site

$90 - $120/hr

... into coordinated action, at scale, in real time. Why Join Relay? * A Proven Winner: Join a hyper ... We turn complex customer problems into validated, architected solutions -- proving technical ...

... into coordinated action, at scale, in real time. Why Join Relay? * A Proven Winner: Join a hyper ... We turn complex customer problems into validated, architected solutions - proving technical ...

... into coordinated action, at scale, in real time. Why Join Relay? * A Proven Winner: Join a hyper ... We turn complex customer problems into validated, architected solutions - proving technical ...

Power Modernization Solutions Architect

Raleigh, NC · On-site

$61.25 - $80.75/hr

Driven by ideas to make an impact for our customers, EECO invests in the capabilities required to ... coordination, short circuit analysis, load flow, voltage profile, motor starting voltage drop, and ...

Power Modernization Solutions Architect

Raleigh, NC · On-site

$61.25 - $80.75/hr

Driven by ideas to make an impact for our customers, EECO invests in the capabilities required to ... coordination, short circuit analysis, load flow, voltage profile, motor starting voltage drop, and ...

Solution Architect - Engineering

Wendell, NC · On-site

$51.75 - $68.25/hr

We do this through empowering customers by combining the real and digital worlds. Improving how we ... By partnering with utilities and EPCs, our coordinated, turnkey electrical systems support grid ...

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Customer Solutions Coordinator information

See Raleigh, NC salary details

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$17

$23

How much do customer solutions coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer solutions coordinator in Raleigh, NC is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.62 per hour, depending on experience, location, and employer.

What is a customer solutions coordinator?

Customer Solutions Coordinators are professionals who serve as a primary point of contact for clients, ensuring their needs and concerns are addressed efficiently. They collaborate with various departments to resolve customer issues, provide product or service information, and ensure customer satisfaction. Their role often involves managing inquiries, processing orders, and following up to guarantee a seamless customer experience. Strong communication and problem-solving skills are essential for success in this position.

How does a customer solutions coordinator typically interact with other departments to resolve client issues?

Customer Solutions Coordinators play a pivotal role in ensuring client satisfaction by acting as a bridge between customers and various internal teams, such as sales, technical support, and product management. They often facilitate cross-departmental communication, gather relevant information, and coordinate timely responses to complex client inquiries or problems. This collaborative approach not only streamlines issue resolution but also helps build strong working relationships across the organization, making the role both dynamic and integral to overall service delivery.

What are the key skills and qualifications needed to thrive as a customer solutions coordinator, and why are they important?

To thrive as a Customer Solutions Coordinator, you need strong problem-solving abilities, attention to detail, and experience in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and proficiency in Microsoft Office are commonly expected. Excellent communication, patience, and a collaborative mindset help build trust with customers and work effectively across teams. These skills ensure prompt and effective resolution of customer issues, leading to higher satisfaction and operational efficiency.

Is a customer solutions coordinator an entry-level position?

A customer solutions coordinator role is often considered entry-level or early-career, requiring basic customer service skills and familiarity with company products or services. However, some positions may prefer previous experience or specific certifications, depending on the company's requirements.

What are the most commonly searched types of Customer Solutions jobs in Raleigh, NC?

The most popular types of Customer Solutions jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Solutions Coordinator jobs?

Cities near Raleigh, NC with the most Customer Solutions Coordinator job openings:

Infographic showing various Customer Solutions Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $36,245 per year, or $17.4 per hour.

Customer Service & Project Coordinator

SpeedPro

Apex, NC • On-site

$13.75 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

About SpeedPro Apex
At SpeedPro Apex, we bring visual ideas to life. As part of a premier national network of wide-format graphics studios, we specialize in high-impact trade show displays, wall murals, vehicle wraps, retail graphics, and custom business signage.
We pride ourselves on precision craftsmanship, cutting-edge technology, and-above all-an incredible customer experience. We are looking for a dedicated Customer Service & Project Coordinator who genuinely loves helping clients and bringing order to complex projects.
Role Summary
As a Customer Service & Project Coordinator, you are the welcoming face and voice of SpeedPro Apex. You will serve as the primary link between our clients and our production team-listening to client needs, guiding them toward the right materials and solutions, and managing their orders from initial inquiry to final pickup or delivery.
The ideal candidate is an empathetic communicator, a natural problem-solver, and a master multi-tasker who takes pride in making every client interaction smooth, clear, and positive.
Key Responsibilities
Client Service & Consultation
  • Frontline Client Care: Respond promptly, warmly, and professionally to incoming customer inquiries via phone, email, and front-desk walk-ins.
  • Consultative Guidance: Work closely with clients to understand their vision, educate them on substrate options (vinyl, acrylic, banners, etc.), and recommend the best products for their budget and timeline.
  • Relationship Building: Build lasting trust with existing account holders, ensuring they feel supported, valued, and eager to work with us again.
  • Estimating & Order Entry: Calculate job costs, generate precise quotes, and accurately enter detailed specifications into our studio system.

Project Coordination & Production Support
  • Workflow Management: Partner closely with the production and design teams to ensure project specs are clear, proofs are approved, and deadlines are met.
  • Job Tracking & Updates: Maintain detailed project notes in our CRM platform and keep clients proactively updated on their order status.
  • Logistics & Vendor Care: Coordinate specialized vendors when needed, process outbound shipping with various carriers, and notify clients when orders are ready for pickup.
  • Community Engagement: Represent SpeedPro positively by occasionally attending local business networking events to stay connected with our community.

Qualifications & Skills
Requirements
  • Experience: 2+ years in a dedicated customer service, account management, or office coordination role.
  • Communication: Exceptional verbal and written communication skills with a natural ability to connect with people and diffuse project stress.
  • Detail-Oriented & Math Skills: Comfortable with basic math and measurements (pricing calculations, dimensions, square footage).
  • Software Proficiency: Computer-savvy with proficiency in Microsoft Office, fast data entry, and comfort navigating job-tracking/CRM systems.
  • Organization: Top-notch time management skills with the ability to prioritize tasks seamlessly in a busy shop environment.
  • Education: High School Diploma or equivalent required.

Nice-to-Haves
  • Prior experience in a print shop, sign studio, or graphic design environment.
  • Basic familiarity with Adobe Creative Cloud (especially Adobe Illustrator) for quick file reviews or proofing.

Work Environment & Hours
  • Location: In-studio role at our Apex, NC location.
  • Schedule: Standard schedule is Monday through Friday, 8:30 AM to 5:00 PM (no weekends).

Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client's marketing team, and we collaborate with partners to determine the right solution for you and your business's end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.