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Customer Solutions Professional Jobs in Raleigh, NC

PNC Bank

Mortgage Loan Officer

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Recommends loan solutions in accordance with lending guidelines and clients' requirements. * Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop ...

SimpliGov

Solutions Analyst (Raleigh, NC Area)

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are growing rapidly and looking for talented, high-impact professionals to join our team! Role Overview The Solutions Analyst is a customer-facing, consultative role responsible for translating ...

SimpliGov LLC

Solutions Analyst (Raleig, NC Area)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are growing rapidly and looking for talented, high-impact professionals to join our team! Role Overview The Solutions Analyst is a customer-facing, consultative role responsible for translating ...

Pop-Up Talent

IFS Solution Architect

Raleigh, NC · Remote

$160K - $175K/yr

  • Medical

Work across diverse enterprise customers delivering high-impact ERP solutions * Influence solution architecture standards and delivery quality * Join a collaborative professional services environment ...

Acara Solutions

Customer Support Analyst

Cary, NC · Hybrid

$28 - $30/hr

If you're a customer-focused professional who enjoys organization, communication, and making an ... About Acara Solutions Acara Solutions is a premier recruiting and workforce solutions provider ...

kgs

Computer Operator III

Durham, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ...

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Showing results 41-60

All JobsCustomer Solutions Professional JobsCustomer Solutions Professional Jobs in Raleigh, NC

Customer Solutions Professional information

See Raleigh, NC salary details

$9

$16

$25

How much do customer solutions professional jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer solutions professional in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Professional vs Customer Service Representative?

AspectCustomer Solutions ProfessionalCustomer Service Representative
CredentialsTypically requires relevant certifications or experience in solutions consultingOften requires basic customer service training or high school diploma
Work EnvironmentEngages in problem-solving, product recommendations, and tailored solutionsHandles inbound inquiries, troubleshooting, and general support
Employer & Industry UsageUsed in tech, SaaS, and consultative sales industriesCommon across retail, telecom, and service sectors

The Customer Solutions Professional focuses on providing tailored solutions and consultative support, often requiring specialized knowledge. In contrast, the Customer Service Representative primarily handles routine inquiries and basic support. While both roles involve customer interaction, the Customer Solutions Professional typically requires more technical expertise and a consultative approach.

What are the key skills and qualifications needed to thrive as a customer solutions professional?

To thrive as a Customer Solutions Professional, you need strong problem-solving abilities, product knowledge, and customer service experience, often supported by a relevant bachelor's degree or equivalent work background. Familiarity with CRM systems, ticketing software, and communication platforms like Zendesk or Salesforce is typically required. Outstanding communication, patience, and active listening are soft skills that distinguish top performers in this role. These skills and qualities are crucial for effectively resolving customer issues, building trust, and ensuring customer satisfaction in a competitive market.

What is a customer solutions professional?

Customer Solutions Professionals are specialists who interact with customers to understand their needs, resolve issues, and provide tailored solutions or guidance. They often work in service-oriented industries, addressing customer inquiries, troubleshooting problems, and ensuring a positive experience. These professionals may use a variety of communication channels, such as phone, email, or chat, and collaborate with other departments to solve more complex issues. Their goal is to build strong customer relationships and contribute to customer satisfaction and loyalty.

How does a customer solutions professional typically collaborate with other departments to resolve complex client issues?

Customer Solutions Professionals frequently work cross-functionally with teams such as technical support, product development, and sales to address multifaceted client concerns. Collaboration often involves participating in joint meetings, sharing detailed customer feedback, and escalating issues that require specialized expertise. This teamwork ensures that solutions are comprehensive and tailored to each client's needs, while also helping professionals develop a broader understanding of the company’s operations. Regular communication and a strong focus on customer satisfaction are key to success in this collaborative environment.

What cities near Raleigh, NC are hiring for Customer Solutions Professional jobs?

Cities near Raleigh, NC with the most Customer Solutions Professional job openings:

Customer Solutions Professional jobs near you
Infographic showing various Customer Solutions Professional job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,345 per year, or $16.5 per hour.

Property & Casualty Insurance Account Manager

W3Global Inc.

Raleigh, NC

$45K - $75K/yr

Full-time, Temporary

Posted 3 days ago

New

Job description

Personal Lines Insurance AdvisorPosition Overview

We are seeking an experienced Personal Lines Insurance Advisor to manage and grow a book of personal insurance clients. The ideal candidate will have experience in personal insurance, strong relationship-building skills, and a client-first approach.

This role is ideal for someone who enjoys educating clients, understanding their insurance needs, and providing personalized coverage recommendations rather than taking a transactional sales approach.

Key Responsibilities

  • Manage and grow a portfolio of personal insurance clients.

  • Consult with clients regarding home, auto, umbrella, and life insurance needs.

  • Assess client risks and recommend appropriate coverage options.

  • Build and maintain strong, long-term client relationships.

  • Proactively communicate with clients regarding renewals, policy changes, and life events.

  • Assist clients with policy updates, renewals, and other insurance service needs.

  • Provide clear explanations of coverage options and help clients make informed decisions.

  • Maintain accurate client records and follow up consistently on outstanding items.

  • Work with multiple insurance carriers to identify suitable coverage options.

Qualifications

  • Previous experience in personal lines insurance or a similar insurance role.

  • Active Property & Casualty (P&C) License required.

  • Strong communication and interpersonal skills.

  • Excellent relationship-building and customer service abilities.

  • Strong organizational skills and attention to detail.

  • Consistent follow-up and time-management skills.

  • Ability to analyze client needs and recommend appropriate insurance solutions.

  • Professional, ethical, and client-focused approach.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

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