... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... and non-food customer interactions with shoppers and their pets. The Associate acquires and ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... and non-food customer interactions with shoppers and their pets. The Associate acquires and ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... CROSSMARK is looking for associates to complete in-store food and product demonstrations, while ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... CROSSMARK is looking for associates to complete in-store food and product demonstrations, while ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... CROSSMARK is looking for associates to complete in-store food and product demonstrations, while ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... CROSSMARK is looking for associates to complete in-store food and product demonstrations, while ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... CROSSMARK is looking for associates to complete in-store food and product demonstrations, while ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... CROSSMARK is looking for associates to complete in-store food and product demonstrations, while ...
Product/ Event Demonstrator
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
Product/ Event Demonstrator
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
Product / Event Demonstrator
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
Product / Event Demonstrator
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
Product / Event Demonstrator
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
Product / Event Demonstrator
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... Equal Opportunity Employer CROSSMARK is looking for associates to complete in-store food and ...
Project Scheduler
Rockport, IL · On-site
Manifest Solutions is currently seeking a P6 Project Scheduler for a position in Rockport, IL ... Ensure all logic and activities support the level of detail required by the customer and meet ...
Quick apply
Project Scheduler
Rockport, IL · On-site
Manifest Solutions is currently seeking a P6 Project Scheduler for a position in Rockport, IL ... Ensure all logic and activities support the level of detail required by the customer and meet ...
Project Scheduler
Rockport, IL · On-site
Manifest Solutions is currently seeking a P6 Project Scheduler for a position in Rockport, IL ... Ensure all logic and activities support the level of detail required by the customer and meet ...
Project Scheduler
Rockport, IL · On-site
Manifest Solutions is currently seeking a P6 Project Scheduler for a position in Rockport, IL ... Ensure all logic and activities support the level of detail required by the customer and meet ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
Store Manager
Quincy, IL · On-site
$70K - $97K/yr
Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and ... Establishes and maintains relationships with customers and associates through respectful and ...
Store Manager
Quincy, IL · On-site
$70K - $97K/yr
Problem Solving Is solution oriented, sees problems as opportunities. Looks beyond the obvious and ... Establishes and maintains relationships with customers and associates through respectful and ...
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
Merchandising Sales Associate
Canton, MO · On-site
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
Merchandising Sales Associate
Canton, MO · On-site
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
This position will interact with customers and team members, while providing legendary customer ... solutions to overcome. * Complete planograms and resets accurately and in a timely manner.
Event Specialist
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
Event Specialist
Hannibal, MO · On-site
... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ...
Customer Solutions Associate information
See Payson, IL salary details
$8.75 - $10.41
3% of jobs
$10.41 - $12.06
8% of jobs
$12.06 - $13.72
12% of jobs
$13.83 is the 25th percentile. Wages below this are outliers.
$13.72 - $15.37
28% of jobs
$15.37 - $17.03
15% of jobs
$18.40 is the 75th percentile. Wages above this are outliers.
$17.03 - $18.69
11% of jobs
$18.69 - $20.34
8% of jobs
$20.34 - $22
5% of jobs
$22 - $23.65
4% of jobs
$23.65 - $25.31
3% of jobs
$25.31 - $26.96
2% of jobs
$8
$16
$26
How much do customer solutions associate jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for customer solutions associate in Payson, IL is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.94 per hour, depending on experience, location, and employer.
What is the difference between Customer Solutions Associate vs Customer Service Representative?
| Aspect | Customer Solutions Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | High school diploma or equivalent |
| Work Environment | Office settings, call centers, or remote; focus on problem-solving and technical support | Call centers, retail, or office; focus on answering inquiries and basic support |
| Employer & Industry Usage | Tech, telecom, finance, and service industries | Retail, telecom, hospitality, and service sectors |
| Comparison Search Intent | Understanding roles with technical or solution-oriented focus | General customer support and inquiry handling |
The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.
What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?
To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.
What does a Customer Solutions Associate do?
A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.
What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?
Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.
What cities near Payson, IL are hiring for Customer Solutions Associate jobs?
Cities near Payson, IL with the most Customer Solutions Associate job openings:
Part-time
Re-posted 29 days ago
CROSSMARK rating
5.1
Based on 114 frontline employees who took The Breakroom Quiz
46th of 50 rated marketing agency
Job description
Company Description
CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.
We do this by excelling in four key areas - headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 40,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.
Equal Opportunity Employer
Job Description
The Associate is responsible for completing in-store pet food and non-food customer interactions with shoppers and their pets.
The Associate acquires and maintains a high level of knowledge of products represented.
The Associate intercepts consumers and educates, advises, and upsell pet products in a professional manner.
May also include merchandising and stocking of products as needed.
Maintains an overall professional appearance consistent with the requirements of the job.
Availability shift times for Friday 5pm-9pm / Sat.& Sun 12-4pm
Reliable transportation to travel to store locations:
Weekly pay / Benefits / Paid Training / Great pay / Company perks
Hrs. per week: 11-15
Qualifications
To perform this job successfully, an individual must be able to regularly interact with animals and pet parents.
Must be people and pet friendly!
Stand up to 4 hours at a time.
The associate must present a neat, clean, and appropriately groomed appearance.
Ability to pass a background check.
Computer Savvy to complete online after hire paperwork & online training.
Reliable transportation / Must live within a 20 mile radius of hiring location
Must be able to do Montage Video Interview.
Additional Information
Why is this position for you?
Permanent Part time (looking for supplemental income? This is it!)
Primarily weekends (Shifts are approximately 4 hours in length and typically Friday-Sunday)
Company-paid training (Ideal for entry-level or those looking to obtain new skills.)
- Weekly pay every Friday with direct deposit setup.
What CROSSMARK employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About CROSSMARK
Sourced by ZipRecruiter
CROSSMARK had completed 55 mergers and acquisitions in its quest to become a national sales agency, managing brands, and performing sales functions for manufacturers and performing in-store merchandising services at retailers nationwide. The same year, we expanded our operations to Canada to broaden our impact in North America. And in 2013 we acquired Chicago-based agencies Marketing Werks and PromoWorks to deliver end-to-end shopper marketing and engagement—both in store and out. The fusion of talents and expertise among these agencies, with CROSSMARK at the core, has empowered us to deliver a leading, all-encompassing, and completely integrated Marketing Services arm to our organization. Company milestones and service expansions have only been possible because of the true beating heart of CROSSMARK: our people. Our dedicated and passionate employees work hard to provide clients with the best opportunities to drive sales, to see brands thrive, and to create lasting connections. We’re excited for what’s next in our ever-evolving company—and we hope you’ll join us for the journey ahead.
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
Plano , TX, US