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Customer Solutions Associate Jobs in Payson, IL (NOW HIRING)

Sonepar

Warehouse Associate/Driver

Hannibal, MO

$20 - $22/hr

Provides associates with possible solutions and/or appropriate contact information when problems arise, reports observations of customer opportunities and problems to the Warehouse Manager. * Loads ...

New

Five Below

Sales Associate

Hannibal, MO · On-site

$13.25 - $18/hr

Address customer issues and use product knowledge to offer alternative solutions, aiming to turn ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Five Below

Sales Associate

Quincy, IL · On-site

$14 - $19/hr

Address customer issues and use product knowledge to offer alternative solutions, aiming to turn ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Quincy, IL · On-site

$14 - $19/hr

Address customer issues and use product knowledge to offer alternative solutions, aiming to turn ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Hannibal, MO · On-site

$13.25 - $18/hr

Address customer issues and use product knowledge to offer alternative solutions, aiming to turn ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

AutoZone

Retail Sales Associate - Full Time

Hannibal, MO · On-site

$14.25 - $16.25/hr

... that customers find the right parts and solutions for their automotive needs. Store employees ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

AutoZone

Retail Sales Associate - Full Time

Hannibal, MO · On-site

$14.25 - $16.25/hr

... that customers find the right parts and solutions for their automotive needs. Store employees ... Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW!

T-Mobile

Mobile Associate - Retail Sales

Hannibal, MO · On-site

$20/hr

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Quincy, IL · On-site

$20/hr

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Hannibal, MO · On-site

$20/hr

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

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Showing results 21-40

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Payson, IL

Customer Solutions Associate information

See Payson, IL salary details

$8

$16

$26

How much do customer solutions associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer solutions associate in Payson, IL is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.94 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What cities near Payson, IL are hiring for Customer Solutions Associate jobs?

Cities near Payson, IL with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Payson, IL as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,075 per year, or $16.9 per hour.

Retail Sales Seasonal Associate (Quincy, IL)

Staples

Quincy, IL • On-site

$15 - $15.25/hr

Other

Dental, Vision, Retirement, PTO

Posted 24 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 639 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description

Seasonal Sales Associates provide exceptional customer service and have our customers' needs in mind while helping them find products and providing solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
  • Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance
  • Compensation based on qualifications and experience
  • And many more benefits

Play a key role in helping both your store and your customer win.
  • Multitask on cashier, merchandising and sales responsibilities
  • Respond quickly and resourcefully to customer requests and concerns
  • Create a positive, inviting environment for customers
  • Understand and use basic selling skills to engage and present solutions
  • Be flexible on responsibilities (e.g., returns, online pick-ups, cleaning, other duties as assigned)

Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Must be able to engage and speak to customers and understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Staples logo

About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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