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Customer Solutions Associate Jobs in Payson, IL (NOW HIRING)

caleres

Part-Time Sales Associate - Famous Footwear

Maywood, MO · On-site

$12.75 - $14.75/hr

  • Medical

  • Retirement

  • PTO

You do this by creating a welcoming environment and in-store culture where customers say, "I'll ... life solutions, legal guidance, financial resources and more, via online & phone. * Benefit ...

caleres

Part-Time Sales Associate - Famous Footwear

Payson, IL · On-site

$14.75 - $17/hr

  • Medical

  • Retirement

  • PTO

You do this by creating a welcoming environment and in-store culture where customers say, "I'll ... life solutions, legal guidance, financial resources and more, via online & phone. * Benefit ...

T-Mobile

Mobile Associate - Retail Sales

Quincy, IL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile USA, Inc.

Mobile Associate - Retail Sales

Quincy, IL

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

AutoZone

Retail Sales Associate - Part Time

Quincy, IL · On-site

$15 - $15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

180 Medical

Client Engagement Specialist

Louisiana, MO · Remote

Provide a positive customer experience, life-improving advice, and solutions using a structured ... Associates or Bachelor's degree * Bilingual in English/Spanish. * Sales experience. * Previous ...

Koitecc Solutions

Director of Information Technology

Quincy, IL · On-site

$120 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... solutions that improve operational efficiency, support business growth, enhance the customer ... Directly supervise associates within the Information Technology department and carry out ...

AutoZone

Retail Sales Associate - Part Time

Quincy, IL · On-site

$15 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Advantage Solutions

Retail Sales Merchandiser

Quincy, IL · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

... Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers ... Associate Perks Now, about you: * You're 18 years or older * Can perform physical work of moving ...

CROSSMARK1

Pet Nutrition Specialist

Quincy, IL

... growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug ... and non-food customer interactions with shoppers and their pets. The Associate acquires and ...

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Showing results 21-40

All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Payson, IL

Customer Solutions Associate information

See Payson, IL salary details

$8

$16

$26

How much do customer solutions associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer solutions associate in Payson, IL is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What cities near Payson, IL are hiring for Customer Solutions Associate jobs?

Cities near Payson, IL with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Payson, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,075 per year, or $16.9 per hour.

Retail Data Collection Associate - PT

CROSSMARK1

Hannibal, MO • On-site

$14.50 - $16.50/hr

Part-time

Re-posted 7 days ago

CROSSMARK rating

5.1

Company rating: 5.1 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

46th of 50 rated marketing agency

Job description

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas - headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

Job Description

As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass merchant, and drug stores collecting observational data about product placement and inventory information. To do this, you would spend the majority of your day walking and standing on the sales floor using a handheld device to scan products. The work is typically performed Monday - Friday between the hours of 8am to 5pm with occasional weekend work. Once the initial one-on-one training is complete, this job provides some scheduling flexibility with the expectation that assigned work is completed within a specified deadline.

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Qualifications

Physical Demands: While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time.  Counting reserve stock in coolers/freezers may be required.  

Specific Skills:  

  • Good verbal and written communication skills.  
  • Good organizational skills.  
  • Attention to detail.  
  • Ability to work independently while following directions.  
  • Must have reliable transportation, valid driver's license, and auto insurance.  Must keep driver's license and insurance information current.
  • MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME!
Additional Information

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

What CROSSMARK employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CROSSMARK logo

About CROSSMARK

Sourced by ZipRecruiter

CROSSMARK had completed 55 mergers and acquisitions in its quest to become a national sales agency, managing brands, and performing sales functions for manufacturers and performing in-store merchandising services at retailers nationwide. The same year, we expanded our operations to Canada to broaden our impact in North America. And in 2013 we acquired Chicago-based agencies Marketing Werks and PromoWorks to deliver end-to-end shopper marketing and engagement—both in store and out. The fusion of talents and expertise among these agencies, with CROSSMARK at the core, has empowered us to deliver a leading, all-encompassing, and completely integrated Marketing Services arm to our organization. Company milestones and service expansions have only been possible because of the true beating heart of CROSSMARK: our people. Our dedicated and passionate employees work hard to provide clients with the best opportunities to drive sales, to see brands thrive, and to create lasting connections. We’re excited for what’s next in our ever-evolving company—and we hope you’ll join us for the journey ahead.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Plano , TX, US

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