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Customer Solutions Associate Jobs in Addison, TX

Motiv8 Management Inc.

Customer Sales Associate

Irving, TX · On-site

$65K - $75K/yr

... solutions. This is an on-site, customer and sales based role located at our office in Irving, TX. As a Customer Sales Associate, you'll be a trusted advisor for individuals and local clientele. You ...

Wolters Kluwer

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

Customer Success Associate We are currently seeking dynamic Customer Success Associates to join our ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

PNC Bank

Insurance Associate - Midland

Dallas, TX · On-site +1

As an Insurance Associate within PNC's Midland organization, you will be based within the PNC ... customer solutions. * Managing Risk - Assessing and effectively managing all of the risks ...

Agility 360

Customer Care Associate - Irving, TX

Irving, TX · On-site

$14 - $19.25/hr

Customer Care Associate - Irving, TX ID: 1867 Location: Irving, TX Description Customer Care ... You have an innate ability to effectively address concerns, craft effective solutions, and ...

PNC Bank

Underwriting Associate - Commercial

Dallas, TX · On-site +1

$37K/yr

... new solutions which will provide our clients with an exceptional customer experience. Valued ... Education Associates Certifications No Required Certification(s) Licenses No Required License(s ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer N.V.

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer N.V.

Customer Success Associate

Dallas, TX · On-site

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Wolters Kluwer

Customer Success Associate

Dallas, TX

$34K - $57K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... solutions. Businesses and law firms around the world trust CT Corporation to manage their most ...

Hackajob

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

Customer Experience Associate (CEA I) Stord is The Consumer Experience Company, powering seamless ... Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping ...

hackajob

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

Customer Experience Associate (CEA I) Stord is The Consumer Experience Company, powering seamless ... Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping ...

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All JobsCustomer Solutions Associate JobsCustomer Solutions Associate Jobs in Addison, TX

Customer Solutions Associate information

See Addison, TX salary details

$8

$16

$26

How much do customer solutions associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer solutions associate in Addison, TX is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.61 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What cities near Addison, TX are hiring for Customer Solutions Associate jobs?

Cities near Addison, TX with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Addison, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,508 per year, or $16.6 per hour.

Customer Service Associate

Ace Mart Restaurant Supply

Garland, TX • On-site

$14 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Job Type
Full-time
Description
Job Title: Customer Service Associate - Help Power the Foodservice Industry
Reports to: Assistant Store Manager / Store Sales Manager
Classification: Hourly / Non-Exempt
Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours.
This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry.
What We Offer:

  • Work-Life Balance: Enjoy Sundays off to rest and recharge.
  • Employee Discounts: Save on a wide range of professional kitchen equipment and supplies.
  • Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship.
  • Paid Time Off: Take the time you need with vacation and sick leave.
  • Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days.
  • Financial Security: Participate in our matching 401k program and plan for the future.
What You Will Do:
  • Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email.
  • Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals.
  • Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success.
  • Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products.
  • Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business.
  • Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency.
  • Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation.
  • Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact.
What You Will Need:
  • A People-First Mindset: Friendly, helpful, and customer-focused in every interaction.
  • Sales Savvy: Confident recommending and selling products that fit customer needs.
  • Strong Communication: Clear, professional communication in person, by phone, and through email.
  • Time Management: Able to multitask, prioritize, and stay organized during peak store hours.
  • Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably.
  • Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person.

Join us as a Food Enthusiast & Customer Service Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.

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