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Customer Solutions Associate Jobs in Georgia (NOW HIRING)

PNC

Client Experience Associate - John's Creek

Suwanee, GA · On-site

$13.50 - $18.50/hr

As a Client Experience Associate within PNC's Retail Banking organization, you will be based in ... customer solutions. * Managing Risk - Assessing and effectively managing all of the risks ...

Carver Sales Group

Be Seen First

Customer Sales Associate

Marietta, GA · On-site

$800 - $1.3K/wk

As a Customer Sales Associate, your primary responsibility is meeting homeowners throughout ... solutions that align with their needs. Once a customer decides to move forward, you'll assist them ...

Carver Sales Group

Be Seen First

Customer Sales Associate

Marietta, GA · On-site

$800 - $1.3K/wk

As a Customer Sales Associate, your primary responsibility is meeting homeowners throughout ... solutions that align with their needs. Once a customer decides to move forward, you'll assist them ...

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Customer Solutions Associate information

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$7

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How much do customer solutions associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer solutions associate in Georgia is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.25 per hour, depending on experience, location, and employer.

What does a Customer Solutions Associate do?

A Customer Solutions Associate is responsible for assisting customers by resolving their inquiries and issues, often through phone, email, or chat support. They work to understand customer needs, provide information about products or services, and ensure a positive customer experience. In addition, they may help troubleshoot problems, process orders or returns, and escalate complex issues to higher-level support when necessary. This role requires strong communication skills, patience, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Customer Solutions Associate?

To thrive as a Customer Solutions Associate, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is often required. Exceptional patience, active listening, and a customer-centric attitude are soft skills that help you excel in this role. These skills and qualities are crucial for effectively resolving customer issues, ensuring satisfaction, and building long-term loyalty.

What are some common challenges faced by Customer Solutions Associates, and how can they be addressed effectively?

Customer Solutions Associates often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on evolving products or services. To address these challenges, it's important to develop strong communication and problem-solving skills, utilize available knowledge bases, and seek guidance from team leads or more experienced colleagues when needed. Many companies provide ongoing training and support to help associates stay prepared and maintain a positive customer experience, even in high-pressure situations.

What is the difference between Customer Solutions Associate vs Customer Service Representative?

AspectCustomer Solutions AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or remote; focus on problem-solving and technical supportCall centers, retail, or office; focus on answering inquiries and basic support
Employer & Industry UsageTech, telecom, finance, and service industriesRetail, telecom, hospitality, and service sectors
Comparison Search IntentUnderstanding roles with technical or solution-oriented focusGeneral customer support and inquiry handling

The Customer Solutions Associate typically handles more complex issues, providing technical support and tailored solutions, often requiring specific product knowledge. In contrast, the Customer Service Representative primarily manages routine inquiries and basic support. Both roles are essential in customer-facing environments but differ in complexity and focus.

What are the most commonly searched types of Customer Solutions jobs in Georgia?

The most popular types of Customer Solutions jobs in Georgia are:

What cities in Georgia are hiring for Customer Solutions Associate jobs?

Cities in Georgia with the most Customer Solutions Associate job openings:

Customer Solutions Associate jobs near you
Infographic showing various Customer Solutions Associate job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,100 per year, or $14.5 per hour.

Print/Mail/Scan Production Associate (Floater)

Xerox

Atlanta, GA • On-site

$15.75 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

105th of 161 rated electronics manufacturers

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Purpose:
The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction. Must be able to travel across Georgia, Alabama, Tennessee, Ohio, Florida and Kentucky geography with overnight hotel/travel required at least once per month for up to 4 nights.

Primary Responsibilities:
  • Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
  • Perform mail handling duties including sorting, scanning, distribution, and package tracking.
  • Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
  • Maintain accurate logs and documentation for billing, meter reads, and production jobs.
  • Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues.
  • Monitor supply inventory and perform replenishment as needed.
  • Deliver excellent customer service and act as a key daily contact for client interactions.
  • Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.

Skills and Qualifications:
  • Strong interpersonal and communication skills.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Functional knowledge of Microsoft Office (Word, Excel, Outlook).
  • High attention to detail and organization.
  • Ability to work independently and problem-solve operational issues.
  • Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).

Education and Experience:
  • High School Diploma or equivalent required.
  • 1+ year of experience in customer service or operations support preferred.
  • Training on Xerox systems and equipment will be provided.

Additional Benefits:
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture. 
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching. 
  • Paid time off, plus holidays and personal days.  

With Our Technology, Build Your Future at Xerox. Apply Now!

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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