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Customer Solutions Analyst Jobs (NOW HIRING)

NAL Syncreon

Solutions Analyst

Palmetto, GA

We are looking for an experienced Solutions Analyst , based in Palmetto, GA . If you are ready to ... Analyze customer requests versus system capabilities, developing functional requirements and ...

Syncreon

Solutions Analyst

Palmetto, GA · On-site

We are looking for an experienced Solutions Analyst , based in Palmetto, GA . If you are ready to ... Analyze customer requests versus system capabilities, developing functional requirements and ...

DP World

Solutions Analyst

Palmetto, GA · On-site

We are looking for an experienced Solutions Analyst , based in Palmetto, GA . If you are ready to ... Analyze customer requests versus system capabilities, developing functional requirements and ...

Sheet Labels, Inc.

Solutions Analyst

Austin, TX · On-site

Solutions Analyst Team: Sales Operations The opportunity The modern evolution of estimating ... Quantify customer value: uptime, scrap reduction, brand impact, regulatory pass What it takes * 5+ ...

Numerator

Sr. Solutions Analyst

As a Sr. Solutions Analyst you will be focused on articulating and demonstrating how Numerator ... Contribute to webinars, industry events, and customer forums to elevate our brand and reinforce our ...

Numerator

Sr. Solutions Analyst

As a Sr. Solutions Analyst you will be focused on articulating and demonstrating how Numerator ... Contribute to webinars, industry events, and customer forums to elevate our brand and reinforce our ...

SS&C Technologies

Solutions Analyst I

Boston, MA · On-site

Solutions Analyst I Locations: Boston OR Waltham MA Office - Hybrid 6x a month (Hiring locally only ... Bachelor's Degree or 0-2 years of relevant experience in customer service and/or technology field

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Customer Solutions Analyst information

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$67

How much do customer solutions analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer solutions analyst in the United States is $40.51, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $45.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Solutions Analyst vs Customer Support Specialist?

AspectCustomer Solutions AnalystCustomer Support Specialist
Required CredentialsBachelor's degree in business, communications, or related field; technical knowledge often preferredHigh school diploma or equivalent; some roles may require technical certifications
Work EnvironmentOffice setting, collaborating with sales, product, and technical teamsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed in tech, SaaS, and service industries to analyze customer needs and provide solutionsCommon across retail, telecom, and tech sectors for direct customer assistance

While both roles focus on customer interaction, the Customer Solutions Analyst typically involves analyzing customer needs and providing tailored solutions, often requiring more technical knowledge and collaboration with internal teams. The Customer Support Specialist primarily handles direct customer inquiries and troubleshooting, often in a support or help desk environment.

Do customer solutions analysts make a lot of money?

Customer solutions analysts typically earn a median salary that is competitive within the tech and customer service industries, with earnings varying based on experience, location, and company size. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Overall, the role offers a solid income but is generally not among the highest-paying jobs.
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What are popular job titles related to Customer Solutions Analyst jobs?

For Customer Solutions Analyst jobs, the most frequently searched job titles are:

Customer Solutions Analyst jobs near you
Infographic showing various Customer Solutions Analyst job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,271 per year, or $40.5 per hour.

Solutions Analyst

Palmetto, GA

NAL Syncreon
See more jobs at NAL Syncreonexternal

Full-time

Posted 10 days ago

Job description

We are looking for an experienced Solutions Analyst, based in Palmetto, GA. If you are ready to join a fast and exciting team to oversee and develop an inventory team, then this position is for you.

About the RoleHow you will contribute

  • Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management.
  • Support of new internal/external customer functionality requests at multiple locations.
  • Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget.Develop SME skills in internal WMS application.
  • Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities.Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing.
  • Prepare risk assessments (FMEAs) and review with core IT teams.Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements.
  • Assist with customer presentations which demonstrate syncreon IT processes and software capabilities.
  • Other duties as assigned

Your Key Qualifications

  • Minimum of a community college diploma, university degree preferred.
  • Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions.
  • Must have excellent conceptual design skills - an instinctive feel for which solutions 'fit' and which need rethinking.
  • Strong on customer service orientation.
  • Automotive operational or logistics experience is a benefit.
  • Experience with implementing, configuring and maintaining ERP/WMS software applications
  • .Experience and/or knowledge of ITIL, COBIT, ISO, TS.
  • Project Management Methodologies is a plus.
  • Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access.
  • Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international.
About the Role

How you will contribute

  • Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management.
  • Support of new internal/external customer functionality requests at multiple locations.
  • Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget.
  • Develop SME skills in internal WMS application. Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities.
  • Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing.
  • Prepare risk assessments (FMEAs) and review with core IT teams.
  • Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements.
  • Assist with customer presentations which demonstrate syncreon IT processes and software capabilities.
  • Other duties as assigned

Your Key Qualifications

  • Minimum of a community college diploma, university degree preferred.
  • Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions.
  • Must have excellent conceptual design skills - an instinctive feel for which solutions 'fit' and which need rethinking.
  • Strong on customer service orientation.
  • Automotive operational or logistics experience is a benefit.
  • Experience with implementing, configuring and maintaining ERP/WMS software applications.
  • Experience and/or knowledge of ITIL, COBIT, ISO, TS.
  • Project Management Methodologies is a plus.
  • Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access.
  • Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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