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Customer Solutions Expert Jobs (NOW HIRING)

Conestoga Wood Specialties

Customer Solutions Expert

PA · On-site

$15 - $20.25/hr

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels ...

Conestoga wood

Customer Solutions Expert

East Earl, PA

$15 - $20.25/hr

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels ...

Grit PPO

Customer Solutions Expert

Croton On Hudson, NY · On-site

$17 - $23.25/hr

Position Overview The Customer Service & Sales Representative is responsible for handling inbound customer interactions on behalf of multiple service companies. You will assist current customers ...

Grit PPO

Customer Solutions Expert

Croton On Hudson, NY · On-site

$17 - $23.25/hr

Customer Service & Sales Representative GRIT PPO is a U.S.-based business process outsourcing company specializing in the pest control, wildlife, lawn care, and related home-service industries. We ...

Chipr

Home Solutions Expert

Houston, TX

Our mission is to make our employees and customers genuinely happy and to be America's premier home solution provider. Visit our website and social media profiles to learn more about us. Requirements ...

Chipr

Home Solutions Expert

Marion, OH

Our mission is to make our employees and customers genuinely happy and to be America's premier home solution provider. Visit our website and social media profiles to learn more about us. Requirements ...

Chipr

Home Solutions Expert

Valparaiso, IN

Our mission is to make our employees and customers genuinely happy and to be America's premier home solution provider. Visit our website and social media profiles to learn more about us. Requirements ...

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Customer Solutions Expert information

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$605

$1K

$2.7K

How much do customer solutions expert jobs pay per week?

As of Sep 14, 2026, the average weekly pay for customer solutions expert in the United States is $1,003.58, according to ZipRecruiter salary data. Most workers in this role earn between $788.46 and $923.08 per week, depending on experience, location, and employer.

What is the difference between Customer Solutions Expert vs Customer Service Representative?

AspectCustomer Solutions ExpertCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or related fieldsHigh school diploma or equivalent; customer service certifications are a plus
Work EnvironmentCall centers, support centers, or client-facing roles within various industriesCall centers, retail, or office settings handling customer inquiries
Employer & Industry UsageUsed across tech, telecom, retail, and service industries focusing on solutions and supportCommon in retail, telecom, banking, and service sectors for general customer support

The Customer Solutions Expert role typically involves providing tailored solutions, troubleshooting complex issues, and offering proactive support, often requiring specialized knowledge. In contrast, Customer Service Representatives handle routine inquiries, process transactions, and provide basic support. While both roles focus on customer satisfaction, the Solutions Expert role emphasizes problem-solving and technical support, making it more specialized.

What cities are hiring for Customer Solutions Expert jobs?

Cities with the most Customer Solutions Expert job openings:

What states have the most Customer Solutions Expert jobs?

States with the most job openings for Customer Solutions Expert jobs include:

What are popular job titles related to Customer Solutions Expert jobs?

For Customer Solutions Expert jobs, the most frequently searched job titles are:

Customer Solutions Expert jobs near you
Infographic showing various Customer Solutions Expert job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,186 per year, or $25.1 per hour.

Customer Solutions Expert

East Earl, PA • On-site

Conestoga Wood Specialties
Manufacturing • 1 - 5K employees
Learn more about Conestoga Wood Specialtiesexternal

$15.50 - $19.75/hr

Other

Re-posted 11 days ago

Conestoga Wood Specialties rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Customer Solutions Expert

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels of progression designed to allow for continued career and hourly wage growth within the Customer Service Department. The principle responsibility is to learn the concepts necessary in order to ultimately handle incoming and outgoing communication from internal and external customers. In addition, the Customer Solutions Expert responds to basic inquiries and processes orders in an expedient and accurate manner. As the initial skills are learned and demonstrated proficiently, the Customer Solutions Expert is promoted to the next level to continue to acquire and demonstrate more advanced learning.

Our Position:

  • Attend training to learn all aspects of the Customer Solutions Expert role in order to demonstrate the different skills necessary for success
  • Learn and navigate multiple system platforms simultaneously through performing basic telephone interactions via our general contact phone line as well as basic order entry
  • Answer general incoming calls and emails relative to customer orders, quotes, inquiries, product related questions and warranty resolutions for two of our four locations
  • Ensure satisfaction by clarifying, researching, and exploring solutions
  • Document order notes in our order platforms
  • Build loyalty with internal and external customers through active listening, consultative relationship building, resourcefulness, and basic knowledge of all product lines
  • Engage in learning on a consistent basis as our business and industry evolves
  • Follow company policies and procedures to ensure efficient and accurate resolution of customer issues

Your Qualifications:

  • High school diploma or equivalent required
  • Minimum of 6 months of customer service experience to include order entry
  • Full-time hours Monday through Friday, daytime hours and overtime when required
  • High attention to detail
  • Process orders with accuracy
  • Type to defined department metrics for both speed and accuracy
  • Must demonstrate a patient and professional demeanor and maintain a positive attitude
  • Attendance that meets the company attendance policy is an essential function of the job
  • Proficiency with computers, MS Office software, including email
  • Attain working knowledge of system platforms
  • Professional business communication skills, over the phone and in writing
  • Capable of working independently and within a team structure

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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