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Customer Services Associate Jobs in Florida (NOW HIRING)

OneBlood

Customer Services Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

Overview Provides exceptional customer service to donors via phone, e-mail, live chat or text regarding a question or concern, striving to meet each donor's need in a prompt time frame. Utilizes ...

New

OneBlood

Customer Services Associate

Orlando, FL

$13.50 - $18.75/hr

Provides exceptional customer service to donors via phone, e-mail, live chat or text regarding a question or concern, striving to meet each donor's need in a prompt time frame. Utilizes Customer Care ...

New

Pediatrix

Patient Services Associate

Melbourne, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Melbourne, FL · On-site

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Melbourne, FL

$15.75 - $20/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Melbourne, FL

$15.75 - $20/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

Pediatrix

Patient Services Associate

Melbourne, FL · On-site

$15.75 - $20/hr

The Patient Services Associate interacts with patients by greeting and providing check-in prior to ... Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ...

SPS North America

Client Service Associate

Lake Mary, FL

$12.75 - $17.50/hr

Client Services Associate Location: Lake Mary, FL Employment Type: Full-time | Onsite We're hiring! If you're a people‑focused, detail‑oriented professional who enjoys keeping an office running ...

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All JobsCustomer Services Associate JobsCustomer Services Associate Jobs in Florida

Customer Services Associate information

See Florida salary details

$6

$12

$20

How much do customer services associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer services associate in Florida is $12.81, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $14.38 per hour, depending on experience, location, and employer.

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What are the most commonly searched types of Customer Services jobs in Florida? The most popular types of Customer Services jobs in Florida are:
What cities in Florida are hiring for Customer Services Associate jobs? Cities in Florida with the most Customer Services Associate job openings:
Customer Services Associate jobs near you
Infographic showing various Customer Services Associate job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $26,639 per year, or $12.8 per hour.

Customer Services Associate

OneBlood

Orlando, FL • On-site

$13.50 - $18.75/hr

Full-time

PTO

Posted 3 days ago

New

OneBlood rating

6.6

Company rating: 6.6 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

571st of 890 rated healthcare providers

Job description

Overview

Provides exceptional customer service to donors via phone, e-mail, live chat or text regarding a question or concern, striving to meet each donor's need in a prompt time frame. Utilizes Customer Care software system to update specific account information for each applicable donor prior to completing a case and reaching daily goals.

Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • Resolves customer service inquiries that are received via a phone call, email, live chat or text, providing timely assistance and working on a resolution that satisfies the donor and meets the needs of the business; determines if staff management update is required prior to resolving a case
  • Assists with front desk duties during Receptionist lunch and vacation time
  • Covers the mailroom on a rotation basis during specific set times each work day; ensures that all external and internal mail is sorted and routed in a timely fashion
  • Assists with management projects on an as-needed basis
  • Calls Telerecruitment campaigns when assigned or communicated by management while trying to schedule donor appointments
  • Tracks and provides detail information for any reward or Fandango movie ticket mailed out to donor.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent and one (1) to two (2) years prior office experience.

CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:

None

 

KNOWLEDGE, ABILITIES AND SKILLS:

  • Strong phone skills including managing calls, quickly finding solutions to inquiries while providing exceptional service and striving towards maintaining donor retention
  • Ability to recognize donor frustration and de-escalate donor concerns by showing empathy and providing exceptional service
  • Ability to multi-task and organize work for timely completion
  • Ability to follow oral and written instructions
  • Ability to communicate effectively orally and in writing
  • Ability to speak, write, read, and understand standard English
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Skill in operating office equipment
  • Ability to commute with personal transportation
  • Basic computer skills including knowledge of Microsoft Office applications

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.

 

ENVIRONMENTAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. 

Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances.  The noise level in the work environment is usually moderate.

OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

Employment Type: FULL_TIME

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