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Customer Services Assistant Jobs in Florida (NOW HIRING)

Biz Voice Boost

Customer Service Assistant

Orlando, FL · On-site

$47K - $51K/yr

Respond to customer inquiries regarding products and services. * Assist with resolving customer concerns promptly and courteously. * Identify customer needs and provide appropriate solutions. * Build ...

Alphabe Insight Inc

Customer Service Assistant

Orlando, FL · On-site

$47K - $51K/yr

Respond to customer inquiries regarding products and services. * Assist with resolving customer concerns promptly and courteously. * Identify customer needs and provide appropriate solutions. * Build ...

Alphabe Insight Inc

Customer Service Assistant

Orlando, FL · On-site

$47K - $51K/yr

Respond to customer inquiries regarding products and services. * Assist with resolving customer concerns promptly and courteously. * Identify customer needs and provide appropriate solutions. * Build ...

BrandWhizz

Customer Service Assistant

Miami, FL · On-site

$39K - $49K/yr

As a Customer Service Assistant, you will answer and resolve any questions or issues in a ... Previous experience in customer services or contact centers preferred. Additional Information All ...

BrandWhizz

Customer Service Assistant

Miami, FL · On-site

$39K - $49K/yr

As a Customer Service Assistant, you will answer and resolve any questions or issues in a ... Previous experience in customer services or contact centers preferred. Additional Information All ...

XBP ASIA

Customer Services Dorms

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Customer Service Rep About the Role: As a Customer Service Representative, your primary ... Operate peripheral equipment as part of the data entry process. * Assist in the development of ...

University of South Florida

Client Services Assistant

Tampa, FL · On-site

$15.75 - $21.75/hr

The Client Services Assistant (CSA) ensures access to Student Health services at all 4 locations ... Punctuality, reliability, attention to detail, ability to multi-task and strong customer service ...

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Customer Services Assistant information

What is a customer services assistant?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer services assistant?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What are some common challenges faced by customer services assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

Is remote customer services assistant a stressful job?

A remote customer services assistant role can be stressful due to handling customer inquiries, complaints, and maintaining productivity remotely. Managing high call volumes, meeting performance targets, and using communication tools like live chat or email can contribute to stress levels, but proper training and support can help mitigate these factors.

What are the most commonly searched types of Customer Services jobs in Florida?

The most popular types of Customer Services jobs in Florida are:

What cities in Florida are hiring for Customer Services Assistant jobs?

Cities in Florida with the most Customer Services Assistant job openings:

Customer Services Assistant jobs near you
Infographic showing various Customer Services Assistant job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Office Services Assistant

SERVICES ON-SITE

West Palm Beach, FL

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

The Office Services Assistant is responsible for providing onsite support for our client sites. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure.

Responsibilities

  • Document Services – Copying, Scanning, Filing, Printing, Case Management Software, Routing and Editing, etc. (confidential documents)
  • Mail – Scanning and routing incoming mail, posting and sending urgent matters accordingly. Prepare outgoing mail (envelopes, packages, FedEx, etc.)
  • Office Rounds - Pick-up and delivery of Copy/Scanning work, Mail and/or packages.
  • Administrative tasks – Assist Office Administration in daily tasks or follow ups on client matters or office needs.
  • Covering for colleagues during their absence (hours will fluctuate)
  • Supply – Responsible for office supply inventory levels
  • Conference Room Set Up
  • Provide Excellent Customer Service
  • Perform other office duties as assigned
  • Set up for office events

Qualifications

  • Excellent communication both verbal and written
  • Customer Service Experience
  • Strong organizational and multi-tasking abilities
  • Disciplined and a willingness to learn
  • Professional appearance and demeanor
  • Comfortable with PC and Microsoft Suite environments

Location: West Palm Beach

Job Type: Full-time

Pay: $17.00 - $ 18.00 per hour (Will depend on the candidate's experience)

Hours: 8 hour shift - Monday through Friday

Company Website: www.servicesonsite.com

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Referral program
  • Retirement plan
  • Vision insurance

Experience:

  • Customer service: 1 year (Required)
  • Office environment: 1 year (Preferred)
  • Mailroom experience: 1 year (Preferred)
  • Knowledge and comfort using computers (Important)