ZipRecruiter

Log In

1

Customer Service Jobs in Rochester, IN (NOW HIRING)

Love's Travel Stops

Retail Customer Service Cashier

Peru, IN · On-site

$12 - $15.75/hr

General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. * Balancing a cash ...

Love's Travel Stops

Retail Customer Service Cashier

Roann, IN · On-site

$11.75 - $15.25/hr

General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. * Balancing a cash ...

Walgreens

Customer Service Associate - Temporary

Knox, IN · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

CTB

Brock Customer Service Rep

Milford, IN · On-site

$12.75 - $17.50/hr

As a Customer Service Representative, you will provide internal/external customer support, process dealer orders, and ensure a complete and accurate billing process. Essential Job Functions ...

Love's Travel Stops

Retail Customer Service Cashier

Akron, IN · On-site

$11.75 - $15.50/hr

General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. * Balancing a cash ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Rochester, IN

Customer Service information

See Rochester, IN salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service in Rochester, IN is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.42 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Rochester, IN?

The most popular types of Customer Service jobs in Rochester, IN are:

What are popular job titles related to Customer Service jobs in Rochester, IN?

For Customer Service jobs in Rochester, IN, the most frequently searched job titles are:

What cities near Rochester, IN are hiring for Customer Service jobs?

Cities near Rochester, IN with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Rochester, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,352 per year, or $17.5 per hour.

Retail Customer Service Cashier

Love's Travel Stops

Peru, IN • On-site

$12 - $15.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Love's Travel Stops rating

5.9

Company rating: 5.9 out of 10

Based on 799 frontline employees who took The Breakroom Quiz

402nd of 734 rated retailers

Job description

Benefits:* Fuel Your Growth with Love‘s - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately

Welcome to Love’s!

At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!

Job Functions:

  • General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
  • Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
  • Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
  • Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
  • Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
  • Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Our Culture

We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

Come see why Love‘s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture:

Fueling customers‘ journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love‘s is an Equal Opportunity Employer. Veterans encouraged to apply.

What Love's Travel Stops employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply