ZipRecruiter

Log In

1

Customer Service Jobs in Howell, MI (NOW HIRING)

The UPS Store

Customer Service

Brighton, MI · On-site

$14/hr

We are looking for counter help / customer service person for The UPS Store of Brighton, MI. The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking ...

Walgreens

Customer Service Associate

West Bloomfield, MI

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

West Bloomfield, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Novi, MI · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

MAG-TECH INC

Customer Service Rep

Farmington Hills, MI · On-site

$20/hr

MagTech is currently hiring a Customer Service Representative near Farmington, MI . Please apply below if you are interested and meet the qualifications below! Customer Service Representative ...

Walgreens

Customer Service Associate

West Bloomfield, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Ferrellgas

Customer Service Specialist

Howell, MI · On-site

$16 - $21/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work ...

Walgreens

Customer Service Associate

West Bloomfield, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

West Bloomfield, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

pca

Customer Service Representative

Plymouth, MI · On-site

$15.25 - $20.75/hr

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates ...

Walgreens

Customer Service Associate

West Bloomfield, MI · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

MI · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Howell, MI

Customer Service information

See Howell, MI salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service in Howell, MI is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Howell, MI?

The most popular types of Customer Service jobs in Howell, MI are:

What are popular job titles related to Customer Service jobs in Howell, MI?

For Customer Service jobs in Howell, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Howell, MI look for?

The top searched job categories for Customer Service jobs in Howell, MI are:

What cities near Howell, MI are hiring for Customer Service jobs?

Cities near Howell, MI with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Howell, MI as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $36,586 per year, or $17.6 per hour.

Customer Service

The UPS Store

Brighton, MI • On-site

$14/hr

Full-time

Re-posted 10 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

461st of 740 rated retailers

Job description

Steady retail job! Our sales are growing, come join our team!
We are looking for counter help / customer service person for The UPS Store of Brighton, MI.
The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking good care of our customers. This is a full-time position, with the hours of 11am-7pm during the week, and every other Saturday 9am-4pm.
We're one of the busiest of The UPS Stores in Michigan, helping our customers is one of the reasons why! Treating our employees great is another big reason. Happy employee, happy customer!
The person applying should be a team player, personable, on-time, and have a willingness to learn. We will teach you, and have fun while learning.
Must have the ability to lift 50 pounds, and reliable transportation.
$14/hr.
Compensation: $14.00 per hour
The UPS Store
The UPS Store Difference
We're locally owned.
The UPS Store® is run by local business owners who are connected to the area-professionally and personally. We enthusiastically support small businesses like yours and the value you bring to our community. We do that, too.
At The UPS Store, we do more than pack and ship. A lot more. We offer mailbox solutions, packaging supplies, notary and printing for just about everything. More important, once we get to know you and your needs, we can create custom solutions designed specifically for your business.
Company Website:

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

View All UPS Store Jobs

Apply