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Customer Service Jobs in Highlands Ranch, CO (NOW HIRING)

C&W Services

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or ...

100 LEARFIELD

Customer Service

Denver, CO

Buffalo Sports Properties is seeking a proactive NIL Partnership Solutions Manager to lead the day‐to‐day activation of NIL partnerships on campus. This role connects brands with ...

100 LEARFIELD

Customer Service

Denver, CO

Buffalo Sports Properties is seeking a proactive NIL Partnership Solutions Manager to lead the day‐to‐day activation of NIL partnerships on campus. This role connects brands with ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Highlands Ranch, CO

Customer Service information

See Highlands Ranch, CO salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service in Highlands Ranch, CO is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Highlands Ranch, CO?

The most popular types of Customer Service jobs in Highlands Ranch, CO are:

What are popular job titles related to Customer Service jobs in Highlands Ranch, CO?

For Customer Service jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Highlands Ranch, CO look for?

The top searched job categories for Customer Service jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Customer Service jobs?

Cities near Highlands Ranch, CO with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $41,037 per year, or $19.7 per hour.

Customer Service Representative (CSR)

My Goodwill

Aurora, CO • On-site

$19 - $25/hr

Part-time

Posted 23 days ago

Job description

Applications due by August 17h, 2026
Job Description
Pay Range DOE: $19.00-25.00/hour
Work Schedule: Monday-Friday, 7:00AM-4:00PM (1 hour lunch)
Work Location: Wheat Ridge, CO 80033
This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act.
JOB SUMMARY:
ESSENTIAL FUNCTIONS:
  • Respond promptly to customer inquiries; processing sales orders, customer returns, corresponding to shipment delays, and providing quotations for all products.
  • Create professional bids, quotations and proposals.
  • Coordinate customer visits if needed and answer the phone or attend to someone walking through the door.
  • Create product samples and send out to clients or fulfill their questions.
  • Track shipments closely to ensure timely delivery to customer, along with making sure artwork is approved and nothing is stuck in the approval period.
  • Correspond regularly with Supply Chain to follow completion of overseas orders from start to finish.
  • Communicate with the Sales Team, customers, and art department to ensure a satisfactory and timely resolutions.
  • Able to respond to internal and external customer inquiries providing professional, customer-facing interaction by phone, email or in person; manage customer complaints, even when handling unpleasant customers with discretion and tact.
  • Obtain functional knowledge of all label products.
  • Communicate regularly with management regarding work flow, operations, and opportunities for streamlining current procedures.
  • Attend and present production meetings.
  • Back up to team members as needed.

QUALIFICATIONS:
  • 2 or 4-year college degree or relevant work experience.
  • High level of professionalism and interpersonal skills to handle all aspects of customer service and project management.
  • Strong working knowledge of customer service principles, practices and skills.
  • Customer focused attitude, passion for quality and a willingness to quickly cultivate product expertise.
  • Demonstrate ability to prioritize, problem solve and manage numerous projects on tight deadlines.
  • Intermediate computer skills and knowledge of MS Office Suite, and able to learn industry standard software.
  • Familiarity with enterprise resource planning systems
  • Professional level written and verbal communication skills, strong decision-making ability and attention to detail.
  • Ability to work well with all levels of internal management and staff, as well as, outside customers and suppliers.
  • Demonstrated ability to work with a diverse team and remain professional under pressure.
  • Have their own camera that shoots 4k or higher.

Education:
  • High school diploma or equivalent education.

Other Requirements:
  • Must pass conditional post offer background investigation and drug screen.

Guide to Physical Requirements:
  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never

LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - NEVER
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - OCCASIONALLY
CARRYING:
Heavy: 45 lbs & over - NEVER
Moderate: 15-44 lbs - OCCASIONALLY
Light: 14 lbs & under - OCCASIONALLY
PUSHING/PULLING - CONTINUOUSLY
REACHING:
Above Shoulder - OCCASIONALLY
At Shoulder - OCCASIONALLY
Below Shoulder - OCCASIONALLY
TWISTING - OCCASIONALLY
BENDING - OCCASIONALLY
KNEELING/CRAWLING - OCCASIONALLY
SQUAT - OCCASIONALLY
CLIMBING:
Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - NEVER
HEARING - CONTINUOUSLY
VISION:
Visual, close - CONTINUOUSLY
Visual, distant - CONTINUOUSLY
Visual, depth perception - CONTINUOUSLY
HANDS/FINGERS:
Simple grasping - CONTINUOUSLY
Fine Manipulation - CONTINUOUSLY
Repetitive Movements - CONTINUOUSLY
WALKING - OCCASIONALLY
STANDING - OCCASIONALLY
SITTING - CONTINUOUSLY
SPEAKING - CONTINUOUSLY
OTHER, please describe -
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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