ZipRecruiter

Log In

1

Customer Service Jobs in Durham, CT (NOW HIRING)

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...

Hello Sunshine Travels

Customer Service

Waterbury, CT · On-site

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

KFC- Kedis

Customer Service

Riverhead, NY

$17 - $23.25/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Aiello Home Services

Customer Service Representative

Windsor, CT · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Aiello Home Services, a leader in Plumbing, HVAC, Drain Cleaning, and Electrical services for over 90 years, is growing! We're seeking a customer service professional to convert inbound calls into ...

Amerivet Services LLC

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

DATTCO

Customer Service Representative

New Britain, CT

$15.75 - $21.50/hr

ABOUT THE ROLE The Customer Service Representative provides exceptional service to customers throughout every stage of the charter experiencefrom the initial inquiry through trip completion and ...

Walgreens

Customer Service Associate

Wallingford, CT · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Seymour, CT · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Simsbury, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Westbrook, CT · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

New Britain, CT · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hamden, CT · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

National Express LLC

Customer Service Representative

Waterbury, CT · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Responsibilities * Responsible for acting as a liaison between customers ...

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

  • Medical

  • Retirement

As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Durham, CT

Customer Service information

See Durham, CT salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service in Durham, CT is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Durham, CT?

The most popular types of Customer Service jobs in Durham, CT are:

What job categories do people searching Customer Service jobs in Durham, CT look for?

The top searched job categories for Customer Service jobs in Durham, CT are:

What cities near Durham, CT are hiring for Customer Service jobs?

Cities near Durham, CT with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Durham, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,162 per year, or $18.3 per hour.

Customer Service

Kelly Services

Avon, CT

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

Looking for a new job?  Kelly Services has partnered with a premier company that is located in Avon, CT.  
Customer Service Representative - 
Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers.
Assist with claim and prescription-related issues via phone and email.
Clearly explain benefits and resolve inquiries with patience and care.
 Ensure timely and accurate documentation of all member interactions. 
Proficient in Microsoft Outlook, Word, and Excel.
Comfortable navigating internal databases and web-based platforms.
Previous Customer Service experience is required. 
Hours for this Customer Service Representative are
10:00am - 6pm or 11:00am - 7:00pm 
Pay for this Customer Service Representative position is 19.00 per hour 
Apply today for this great job!  
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.