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Customer Service Jobs in Texas (NOW HIRING)

Customer Service

Dallas, TX ยท On-site

$18/hr

Customer Service Location: Dallas, TX 75247 Pay Rate: $18.00/hr Shift: 1st Shift Office Description: Job Duties/Responsibilities - Respond to customer inquiries via phone, email, or chat in a timely ...

Customer Service

Dallas, TX ยท On-site

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

New

Customer Service

Dallas, TX ยท On-site

$18/hr

Customer Service Location: Dallas, TX 75247 Pay Rate: $18.00/hr Shift: 1st Shift Office Job Duties/Responsibilities: * Respond to customer inquiries via phone, email, or chat in a timely and ...

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

Customer Service

Lewisville, TX ยท On-site

$14.75 - $20/hr

Arrow Glass Industries in Lewisville, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to ...

CUSTOMER SERVICE

Waco, TX ยท On-site

$40K - $50K/yr

Customer Service Representative The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product ...

New

Customer Service

Carrollton, TX ยท On-site

$18 - $20/hr

Customer Service Representative / Sales Support Schedule: Monday - Friday | 8:30 AM - 5:00 PM Pay: $18 - $20 per hour (depending on experience) Location: Carrollton We are seeking an experienced ...

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for ...

Customer Service

Carrollton, TX ยท On-site

$18 - $20/hr

Customer Service Representative / Sales Support Schedule: Monday - Friday | 8:30 AM - 5:00 PM Pay: $18 - $20 per hour (depending on experience) Location: Carrollton We are seeking an experienced ...

Customer Service

Garland, TX

$15.75 - $21.25/hr

Arrow Glass Industries in Garland, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to ...

Customer Service

Victoria, TX

$15 - $20.25/hr

EMAIL ADDRESS: katherinelouis171@yahoo.com We are looking for someone to help us be more successful servicing our existing customers at Fisher Honda-Kia. 1) Set appointments with our customers to ...

Showing results 21-40

Customer Service information

See Texas salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.

What are the most commonly searched types of Customer Service jobs in Texas?

The most popular types of Customer Service jobs in Texas are:

What cities in Texas are hiring for Customer Service jobs?

Cities in Texas with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Texas as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service

QFS Services, Inc.

Dallas, TX โ€ข On-site

$18/hr

Other

Re-posted 16 days ago


Job description

Job Position: Customer Service
Location: Dallas, TX 75247
Pay Rate: $18.00/hr
Shift: 1st Shift Office
Description: Job Duties/Responsibilities
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information about products, services, and policies to resolve customer concerns.
- Assist customers with troubleshooting issues, processing orders, returns, or refunds.
- Maintain detailed records of customer interactions, complaints, and resolutions using company systems.
- Collaborate with internal teams to address customer needs and escalate complex issues when necessary.
- Uphold a positive and empathetic attitude while interacting with customers.
- Monitor customer feedback and suggest improvements to enhance service quality.
Qualifications & Requirements
- Strong communication skills, both verbal and written.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic computer literacy and familiarity with customer service software or CRM tools.
- Problem-solving skills and attention to detail.
- Ability to work well in a team-oriented environment.
- Adaptability to handle challenging situations and customer complaints calmly.