Customer Service Walmart Jobs in Michigan (NOW HIRING)

Position Summary...It's time to see optometry through a new lens. Walmart is revolutionizing healthcare and this your chance to be part of it. A Walmart Associate Optometrist is the clinical partner to the Vision Center Manager, and core to our mission of advancing eyecare affordably for everyone.
About The Optometry Team
We're looking for someone that shows autonomy and will forge the way to be a trusted part of the community, operating the business as if it were your own. The Vision Center is fast-paced and equipped with the resources and technology you need to succeed. Your biggest tool? The ability to authentically connect with our patients, as they turn to Walmart for trusted expertise.What you'll do...Provides evidence-based vision care to ensure patient's health and well-being by recommending and prescribing medications and other treatment options (for example, red eye, LASIK surgery, cataract surgery) using evidence-based care guidelines; delivering routine vision care; educating patients and store associates on eye health, including contact lens care, disease state management, and safety factors; recommending appropriate patient follow-up; consulting with other health professionals to prepare and coordinate patient care plans in accordance with optometry scope of practice per state board; providing patients with appropriate referrals, as needed, to ophthalmologists and other healthcare professionals; and following up with patient and other health professionals regarding any outstanding diagnostics, tests, or other patient information as needed.
Evaluates patients' health condition across and within the full vision center scope of service (for example, visual acuity, visual function and eye health, keratometry, refraction) to ensure proper diagnosis and treatment by reviewing complete patient medical history information and performing comprehensive eye examinations; examining eyes utilizing observation, instruments, and pharmaceutical agents to determine visual acuity and perception, focus, and coordination, as well as identify signs of vision defects (for example, injury, disease, abnormality); prescribing, fitting, and adjusting eyeglasses, contact lenses, and other vision aids; suggesting, ordering, interpreting, and assessing diagnostic tests (for example, glaucoma testing, macular degeneration, Optical Coherence Tomography (OCT)); providing additional vision treatment (for example, foreign body removal) as necessary; developing treatment plans based on patients' clinical presentation using evidence-based care guidelines and patient preferences; referring patients with medical conditions outside of vision care services to appropriate community providers; and completing documentation of patient history, physical assessment, and treatment plan in a timely manner.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Represents the company in vision care and patient engagement by delivering exceptional customer service through all patient interactions; maintaining and updating patient information in vision center systems (for example, BOSS) in a timely, accurate, and confidential manner; assisting vision center staff (for example, opticians) on best practices and procedures; ensuring adherence to state, local, and federal healthcare regulations and Walmart vision center guidelines; performing administrative and retail tasks for the vision center as necessary (for example, financial transactions, patient registration, retail transactions); and working with internal stakeholders (for example, pharmacist, clinics, store management) and external stakeholders (for example, external health care professionals) to ensure overall coordinated and integrated patient care experience and high quality customer service.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all
programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Embraces new equipment technology and advanced instrumentation. This would be essential as we are integrating advanced technology such as digital phoropters, EMR, Maestro (OCT/retinal camera combo).
Key Skills: Optometry, Patient Evaluation, Customer Service, Patient Education And Counseling, Medical History Documentation
Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunitiesfor all associatesto thrive and perform helps to attract the best talent
Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and long term priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence: Drives continuous improvements is open to and uses newtechnologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $135,000.00 - $200,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Doctoral degree in Optometry (OD) from accredited optometry school. Licensed optometrist in good standing in state of practice.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Completion of a post-graduate year one (PGY-1) in area of emphasis (for example, family practice, low vision care, pediatric or geriatric optometry, ocular disease.Primary Location...2755 HOLTON-WHITEHALL ROAD, WHITEHALL, MI 49461-9516, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.