ZipRecruiter

Log In

1

Customer Service Travel Manager Jobs (NOW HIRING)

HB Travels

Customer Service Travel Agent

$15.75 - $21.25/hr

Customer Service Travel Agent Aspen, Colorado, United States Or refer someone Job Openings Customer Service Travel Agent About the Role We are looking for a Customer Service Travel Agent to support ...

Hello Sunshine Travels

Customer Service Travel Agent

$15.75 - $21.25/hr

Customer Service Travel Agent Seville, Spain About The Job We're looking for a detail-oriented ... Manage bookings, changes, cancellations, and travel documentation * Resolve client concerns with ...

HB Travels

Customer Service / Travel Specialist

Mitchell, IN · On-site

$16.25 - $21.50/hr

About the job Customer Service / Travel Specialist Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service ...

HB Travels

Customer Service / Travel Specialists

$17.50 - $23/hr

Customer Service / Travel Specialists Akron, Ohio, United States Do you have a talent for helping people and a passion for travel? We're looking for motivated individuals to join our team as Customer ...

Kim Luxe Travel

Travel Customer Service

Nashville, TN · On-site

$15.50 - $21/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Kim Luxe Travel

Travel Customer Service

Boise, ID · On-site

$15.25 - $20.75/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Kim Luxe Travel

Travel Customer Service

Las Vegas, NV · On-site

$15.50 - $21/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Kim Luxe Travel

Travel Customer Service

Madison, WI · On-site

$16 - $22/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Kim Luxe Travel

Travel Customer Service

$16.50 - $22.25/hr

Travel Customer Service Burlington, Vermont, United States About the Job Travel Customer Service We ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ...

Kim Luxe Travel

Travel Customer Service

Denver, CO · On-site

$16.50 - $22.50/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Kim Luxe Travel

Travel Customer Service

$16.50 - $22.25/hr

Travel Customer Service We are looking for a Travel Customer Service professional to support ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ...

Kim Luxe Travel

Travel Customer Service

$16.50 - $22.25/hr

Travel Customer Service Holetown, Saint James Parish, Barbados About the Job Travel Customer ... This role focuses on delivering outstanding customer care, managing travel-related requests, and ...

next page

Showing results 1-20

All JobsTravel JobsTravel Services JobsCorporate Travel Coordinator JobsCustomer Service Travel Manager Jobs

Customer Service Travel Manager information

See salary details

$24.5K

$58K

$101K

How much do customer service travel manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer service travel manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer service travel manager do?

A Customer Service Travel Manager oversees the customer service operations within a travel agency or travel department. Their main responsibilities include managing a team of customer service agents, resolving complex customer issues, ensuring customer satisfaction, and developing policies to enhance the client experience. They also coordinate with travel suppliers, handle complaints, and implement strategies to improve service delivery. Additionally, they may be involved in training staff and monitoring performance to ensure the highest standards are met.

What are the key skills and qualifications needed to thrive as a customer service travel manager, and why are they important?

To thrive as a Customer Service Travel Manager, you need expertise in travel planning, customer service strategies, and industry regulations, often supported by a degree in hospitality or travel management. Familiarity with global distribution systems (GDS), booking software, and travel management platforms is typically required, along with certifications such as Certified Travel Associate (CTA). Excellent problem-solving, leadership, and communication skills help you manage client needs and lead a team effectively. These competencies ensure efficient operations, high customer satisfaction, and seamless travel experiences.

What are some common challenges faced by customer service travel managers, and how can I prepare for them?

Customer Service Travel Managers often face challenges such as handling last-minute itinerary changes, resolving complex travel disruptions, and managing high-stress situations, especially during peak travel seasons. To prepare for these, it's helpful to develop strong problem-solving skills, remain adaptable, and maintain excellent communication with both clients and vendors. Building a reliable network of industry contacts and staying updated on travel trends can also enhance your ability to provide fast, effective solutions. Collaboration with other departments, such as sales and operations, is key to ensuring seamless customer experiences.

What is the difference between Customer Service Travel Manager vs Customer Service Agent?

AspectCustomer Service Travel ManagerCustomer Service Agent
CredentialsRelevant certifications (e.g., travel certifications), experience in travel managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, travel agencies, corporate travel departmentsCall centers, retail travel outlets, online support
Employer & IndustryTravel agencies, corporate travel departments, hospitality industryAirlines, travel agencies, customer support centers

The main difference is that a Customer Service Travel Manager oversees travel arrangements and manages client relationships at a higher level, often handling complex bookings and strategic planning. In contrast, a Customer Service Agent provides direct support to customers, assisting with bookings, inquiries, and issue resolution. Both roles require strong communication skills, but the Travel Manager typically has more experience and responsibilities related to travel coordination and client management.

What cities are hiring for Customer Service Travel Manager jobs?

Cities with the most Customer Service Travel Manager job openings:

What are popular job titles related to Customer Service Travel Manager jobs?

For Customer Service Travel Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Travel Manager job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Travel Agent

Remote

HB Travels
1 - 10 employees
Learn more about HB Travelsexternal

$15.75 - $21.25/hr

Other

Re-posted 21 days ago

Job description

Customer Service Travel Agent

Aspen, Colorado, United States Or refer someone Job Openings Customer Service Travel Agent

About the Role

We are looking for a Customer Service Travel Agent to support clients throughout their vacation planning and booking process. In this role, you will be the primary point of contact for travelers—answering questions, assisting with bookings, providing guidance, and ensuring each client enjoys a smooth, stress-free experience from beginning to end.

At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.

Key Responsibilities
  • Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner.
  • Assist clients with vacation planning, booking updates, cancellations, and special accommodation requests.
  • Provide accurate, current information regarding destinations, travel requirements, and agency procedures.
  • Maintain organized client records and ensure consistent, clear communication throughout the booking process.
  • Follow up with clients before and after their trips to confirm details and gather feedback.
  • Resolve concerns with empathy, patience, and effective problem-solving.
Benefits
  • Fully remote flexibility – work from any location with a schedule that fits your lifestyle.
  • Travel perks and access to discounted industry rates.
  • Training and continuous support to help you grow in the travel and customer service field.
  • A supportive, team-oriented environment dedicated to exceptional client care.
What We're Looking For
  • Strong written and verbal communication skills.
  • Customer service experience; travel, tourism, or hospitality experience is a plus.
  • High attention to detail and excellent organizational skills.
  • Ability to learn new systems and booking tools quickly.
  • A positive, client-focused attitude and genuine interest in helping travelers plan memorable trips.

Apply