Customer Service Associate
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
North Chili, NY · On-site
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
North Chili, NY · On-site
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.25 - $18.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.25 - $18.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Webster, NY · On-site
$13.25 - $18.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Webster, NY · On-site
$13.25 - $18.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Associate
Rochester, NY · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.
Customer Service Lead
Rochester, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Lead
Rochester, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Lead
Victor, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Lead
Victor, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Lead
Victor, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Lead
Victor, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Associate
Rochester, NY · On-site
$16 - $18/hr
Attends training and completes PPLs requested by Manager or assigned by corporate. External Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Customer Service Associate
Rochester, NY · On-site
$16 - $18/hr
Attends training and completes PPLs requested by Manager or assigned by corporate. External Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Customer Service Associate
Webster, NY · On-site
$16 - $18/hr
Attends training and completes PPLs requested by Manager or assigned by corporate. External Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Customer Service Associate
Webster, NY · On-site
$16 - $18/hr
Attends training and completes PPLs requested by Manager or assigned by corporate. External Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Customer Service Lead
Rochester, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Lead
Rochester, NY · On-site
$20/hr
This includes health benefits, 401k with company match plus profit sharing, cross training, annual ... managing payments, and skillfully acknowledging customer questions and concerns. You will work ...
Customer Service Training Manager information
See Rochester, NY salary details
$24.2K - $31K
5% of jobs
$31K - $37.9K
14% of jobs
$40.5K is the 25th percentile. Wages below this are outliers.
$37.9K - $44.8K
16% of jobs
The median wage is $51K / yr.
$44.8K - $51.6K
17% of jobs
$51.6K - $58.5K
12% of jobs
$58.5K - $65.3K
9% of jobs
$66.9K is the 75th percentile. Wages above this are outliers.
$65.3K - $72.2K
11% of jobs
$72.2K - $79.1K
6% of jobs
$79.1K - $85.9K
5% of jobs
$85.9K - $92.8K
2% of jobs
$92.8K - $99.7K
3% of jobs
$24.2K
$57.2K
$99.7K
How much do customer service training manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for customer service training manager in Rochester, NY is $57,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Training Manager vs Customer Service Representative?
| Aspect | Customer Service Training Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Bachelor's degree, training certifications | High school diploma or equivalent, on-the-job training |
| Work Environment | Office setting, training sessions, management | Call centers, retail stores, customer support centers |
| Employer & Industry Usage | Companies focusing on employee development and training | Customer-facing roles across various industries |
The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.
What does a customer service training manager do?
A customer service training manager develops and implements training programs to improve customer service skills among staff. They assess training needs, create instructional materials, and evaluate employee performance to ensure high-quality customer interactions. The role often requires strong communication skills and knowledge of customer service tools and techniques.
Walgreens rating
5.5
Based on 2,204 frontline employees who took The Breakroom Quiz
98th of 112 rated pharmacies
Job description
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US